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Cavender Chevrolet

(213 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
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2024 consumer dealer award
Used (855) 371-0040 (855) 371-0040
Service (877) 372-1822 (877) 372-1822

Reviews

(213 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cavender Chevrolet from DealerRater.

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Fast Process, Fast Response, Friendly, Courteous, Very

Fast Process, Fast Response, Friendly, Courteous, Very Happy and satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hortencia, thanks for the 5-star rating of Cavender Chevrolet. We're glad to know our team provided an excellent experience!

Jimmy Young was great, buying the vehicle was easy

Jimmy Young was great, buying the vehicle was easy enough. but there was problems after the sale. I was told they would change the tires which I appreciate but they ended up putting the cheapest tires available, on the company web page it had name brand all terrain tires in which I didn't get! when I was looking at the vehicle I was told it had been inspected but when changing the tires they had to change the breaks on all four wheels. and when the truck was delivered it had/has a dent on the tailgate! two days later i had to bring back the truck for no air conditioning! they ended up having to change the AC compressor! I brought my concerns to the sales manager, but he just brushed me off and gave me no hope in solving my problems! I'm feeling let down and sad about this buying experience and will definitely let everyone I know looking into buying a vehicle what to watch out for when visiting your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A great dealership with awesome employees, from the

A great dealership with awesome employees, from the porter to the General Manager. A pleasure dealing with them..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to hear that you had a positive experience with our team at Cavender Chevrolet! Thank you for the kind words, and we look forward to serving you again in the future.

I bought a used vehicle from this dealership.

I bought a used vehicle from this dealership. The process was seamless. I was asked once if I would like to purchase any "dealer add-ons" just once. I said no thank you and that was the end of it. No high pressure sales tactics, which I greatly appreciated. The vehicle we purchased need a few items fixed before we made the purchase and the dealership fix the items, no-questions-asked! We found our sales associate to be very pleasant, along with the general manager and the individual that finalized the sale. Our time was respected and everyone we spoke with was exceptionally courteous. I have purchased numerous vehicles from numerous dealerships over the past 40 years. This was "hands-down",one of the most pleasant vehicle purchases I have made in recent years. My hat is off to the staff and management J. M. Atkinson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

J.M., we're delighted to hear that your experience at Cavender Chevrolet was seamless and pressure-free. It's wonderful to know our team provided courteous service and respected your time throughout the process. Thank you for choosing us, and we hope you're enjoying your vehicle!

Great service.

Great service. Very professional and courteous and we have been using them for over a decade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, it is always a pleasure to assist you. Thank you from all of us here at Cavender Chevrolet!

I’ve had great experiences with other Cavender

I’ve had great experiences with other Cavender dealerships but can’t recommend this one. They aren’t transparent with their numbers, don’t follow-up, or respond. I’ve tried sales up to several managers and same response….crickets or lack of follow through. We went into the dealership twice but not good enough for this team. I wouldn’t waste your time and recommend to shop elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Mike, this feedback is quite disheartening to receive. We strive for transparency and prompt communication, and I'm sorry you were left feeling otherwise. I'd like the opportunity to address these concerns directly—please reach out when you can. Thank you, Roberto Martinez - General Sales Manager - 2104601354

Many thanks to the crew at cavenders in Boerne for the

Many thanks to the crew at cavenders in Boerne for the service to my truck.!! Especially to Roberto Martinez and Mr. Rodriguez for their commitment to going out of their way to assist me. Very professional and thank you again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Alex and Anita, we're delighted to hear that our team provided exceptional service at Cavender Chevrolet in Boerne! Thanks for sharing your positive experience with us!

Cavender?the Best!

If all your service reps were as good as Terry Shaw, you?d have to build on to accommodate all your business!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Barbara, we're delighted to know that Terry provided you with excellent service at Cavender Chevrolet. We appreciate your feedback and are here for any of your future needs!

Sold me a used car for my 17 year old that has an oil

Sold me a used car for my 17 year old that has an oil leak. RUN RUN RUN AWAY!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Danny, I am very sorry to hear about the issues you are having with the car. We pride ourselves on top-of-the-line products and clear communication, and it is disappointing that you have experienced any inconvenience since the purchase. I can assure you that it is never our intention to misinform a guest about their vehicle, and if you would be willing to discuss this further, I would appreciate the opportunity to assist you. I will look for your contact information, but please feel free to give me a call directly as well. Thank you, Roberto Martinez - General Sales Manager - 2104601354

Fast, friendly, fair prices

Augustin was very friendly and knowledgeable. Facilities: waiting area and restroom were spotlessly clean. My truck was washed and hand dried, it was sparkling when I left the dealership. Check out this dealership?s service department, they know how to take care of their customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Liz, we're delighted to know that Augustin and our team at Cavender Chevrolet provided you with a top-notch experience. We take pride in keeping our facilities clean and your vehicle sparkling like new. Thanks for the shout-out, drive safely!