Reviews
Very informative, understood my concern and executed with professional courtesy I would recommend Leson to everyone
Very informative, understood my concern and executed with professional courtesy I would recommend Leson to everyone
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I called in and made an appointment specifically for recalibrating my speedometer after putting bigger tires on my truck. Took the day off of work for the first available appointment. Got to the appointment ahead of time just to be told 'we don't do that'. That should have been told to me during the call in to get that done. Short to the point with no remorse I was told we don't do it we can't help you. I felt rushed out the door. I went back in trying to salvage my time by asking if they can check and service my ac I was told yes if I can leave it with them for 24 hours which wasn't possible. I then said well can I at least get an oil change. They said yes we can do that. So I left the vehicle with them and walked down the street and got lunch came back an hour later and it still wasn't ready. I waited for it until 2pm! After arriving at 10 and leaving at 2 for an oil change I was not happy to say the least. Other than that the lead mechanic was very helpful in telling me a lot of good information on my truck and info on the lift kit that's on it tires I should use and how to recalibrate the speedometer myself. He was very knowledgeable and helpful. I can't remember his name but he is a tall white male with dark color hair.
I called in and made an appointment specifically for recalibrating my speedometer after putting bigger tires on my truck. Took the day off of work for the first available appointment. Got to the appointment ahead of time just to be told 'we don't do that'. That should have been told to me during the call in to get that done. Short to the point with no remorse I was told we don't do it we can't help you. I felt rushed out the door. I went back in trying to salvage my time by asking if they can check and service my ac I was told yes if I can leave it with them for 24 hours which wasn't possible. I then said well can I at least get an oil change. They said yes we can do that. So I left the vehicle with them and walked down the street and got lunch came back an hour later and it still wasn't ready. I waited for it until 2pm! After arriving at 10 and leaving at 2 for an oil change I was not happy to say the least. Other than that the lead mechanic was very helpful in telling me a lot of good information on my truck and info on the lift kit that's on it tires I should use and how to recalibrate the speedometer myself. He was very knowledgeable and helpful. I can't remember his name but he is a tall white male with dark color hair.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Fast and professional Courteous and friendly Kept me updated every step of the way on the progress
Fast and professional Courteous and friendly Kept me updated every step of the way on the progress
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice Prompt and courteous Nothing else to say,blah blah blah blah blah blah Blah
Very nice Prompt and courteous Nothing else to say,blah blah blah blah blah blah Blah
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Timothy was arrogant Done No need to say any more about his attitude, ruined experience.
Timothy was arrogant Done No need to say any more about his attitude, ruined experience.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Great service and good customer service I would recommend people to come there anytime amazing awesome I give them a 10💯
Great service and good customer service I would recommend people to come there anytime amazing awesome I give them a 10💯
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I like her professional approach, attention and knowledgeability Sheila was the only employee I enjoyed thus far. Excellent problem solver
I like her professional approach, attention and knowledgeability Sheila was the only employee I enjoyed thus far. Excellent problem solver
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jessica was awesome at the Service desk!! And kept me informed the whole time my truck was in the shop and made me feel important!!!
Jessica was awesome at the Service desk!! And kept me informed the whole time my truck was in the shop and made me feel important!!!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My car should not be there for 5 hours for an oil change. I didn't receive a text or phone call to inform me that my car was ready. I had to call and inquire. I get there to discover it was ready hours before and that Casey left early.
My car should not be there for 5 hours for an oil change. I didn't receive a text or phone call to inform me that my car was ready. I had to call and inquire. I get there to discover it was ready hours before and that Casey left early.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
They worked to get me the best deal and interest rate on my beast of a truck thanks again
They worked to get me the best deal and interest rate on my beast of a truck thanks again
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car