Reviews
Both Service manager, Carlos Estevez and Shiela Sandel were very sympathetic regarding my dilemma. But have to change the same part 4 times in 6 months, it's ridiculous. Poor manufacturing, or mechanic.
Both Service manager, Carlos Estevez and Shiela Sandel were very sympathetic regarding my dilemma. But have to change the same part 4 times in 6 months, it's ridiculous. Poor manufacturing, or mechanic.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Great, just that the service is slow. And they always forget to put my tire caps back on.
Great, just that the service is slow. And they always forget to put my tire caps back on.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We needed a car to get back to Wisconsin after ours broke down. They all helped to get us back to Wisconsin
We needed a car to get back to Wisconsin after ours broke down. They all helped to get us back to Wisconsin
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service Manger provided great follow up during service visit. Service Manger provided great follow up during service visit.
Service Manger provided great follow up during service visit. Service Manger provided great follow up during service visit.
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Great as always, my advisor Casey and the team got me in and out quickly
Great as always, my advisor Casey and the team got me in and out quickly
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We’re glad to hear that Casey and the team continue to provide you with the great service you’ve come to expect and were able to get you in and out quickly. We truly appreciate your continued business and look forward to seeing you again at Leson Chevrolet!
Everything went well, no problems ………all was as stated, waited longer than expected with appointment
Everything went well, no problems ………all was as stated, waited longer than expected with appointment
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback! We’re glad to hear that everything went well and that the service was completed as expected. We do apologize for the longer-than-expected wait, especially since you had an appointment. We appreciate your patience and your business, and we’ll continue working to improve our efficiency and keep wait times to a minimum. We look forward to serving you again at Leson Chevrolet!
Had to bring my vehicle back to get a tire sensor relearned because it didn't happened the first time when I had the tires rotated.
Had to bring my vehicle back to get a tire sensor relearned because it didn't happened the first time when I had the tires rotated.
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We apologize that you had to make a second visit to have the tire pressure sensors relearned after your tire rotation. We understand how inconvenient it is to have to return for something that should have been completed during the initial visit. We appreciate your patience and your business. We’ll use your feedback to help ensure these items are properly addressed before the vehicle leaves our service department in the future.
Brought truck in to have tonneau cover installed, they did a beautiful job! Bravo zulu
Brought truck in to have tonneau cover installed, they did a beautiful job! Bravo zulu
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We’re thrilled to hear that you’re happy with the tonneau cover installation and that our team did such a beautiful job. We truly appreciate the “Bravo Zulu” — it means a lot to the team! Thank you for choosing Leson Chevrolet, and we hope you enjoy your truck and the new tonneau cover!
Very nice and efficient Was very accommodating and made me an appointment the same day
Very nice and efficient Was very accommodating and made me an appointment the same day
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We’re glad to hear that our team was able to accommodate you and get you an appointment the same day. We strive to make the service process as convenient and efficient as possible for our customers. We truly appreciate your business and look forward to serving you again at Leson Chevrolet!
Very helpful and informative Service was great and was able to direct me on how to schedule future oil changes
Very helpful and informative Service was great and was able to direct me on how to schedule future oil changes
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We’re glad to hear that our team was helpful, informative, and provided you with great service. We’re also happy we could help you understand how to schedule your future oil changes and make the process easier for your next visit. We truly appreciate your business and look forward to taking care of you again at Leson Chevrolet!