Reviews
Excellent experience, Sheila is amazing. Sheila kept me informed about every detail of my car repair. She is the Best!
Excellent experience, Sheila is amazing. Sheila kept me informed about every detail of my car repair. She is the Best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service was excellent. Sheila is amazing!!She was patient with my questions and inquiries. The entire staff gave the greeting of the day in passing. I will definitely refer friends and family.
The customer service was excellent. Sheila is amazing!!She was patient with my questions and inquiries. The entire staff gave the greeting of the day in passing. I will definitely refer friends and family.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service advisors need more knowledge of auto repairs to communicate with customers outside of insurance and warranties. The service manager ''Carlos'' was excellent; he was very knowledgeable
Service advisors need more knowledge of auto repairs to communicate with customers outside of insurance and warranties. The service manager ''Carlos'' was excellent; he was very knowledgeable
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great Really simple and precise check in. It was great with seeing the appointment within the chevy app as well
Great Really simple and precise check in. It was great with seeing the appointment within the chevy app as well
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jessica and the mechanics did another outstanding job , Truck was there for one day and they found an possible future problem and called me right away to let me know so I could address the problem
Jessica and the mechanics did another outstanding job , Truck was there for one day and they found an possible future problem and called me right away to let me know so I could address the problem
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I am a first time Chevy owner and I was disappointed with the level of service received. I did not feel welcomed. I am used to receiving top tier service. I believe that the purpose of a business is to create relationships with customers to keep them coming back. Money is an outcome from providing good service. My invoice was more than what was discussed. I had to challenge bogus charges. The cost was already more than I should have paid for a replacement key and fob. Shame on me for expecting honesty and quality from your business. I am only sharing this because you kept asking. I will not return because I can get poor service anywhere.
I am a first time Chevy owner and I was disappointed with the level of service received. I did not feel welcomed. I am used to receiving top tier service. I believe that the purpose of a business is to create relationships with customers to keep them coming back. Money is an outcome from providing good service. My invoice was more than what was discussed. I had to challenge bogus charges. The cost was already more than I should have paid for a replacement key and fob. Shame on me for expecting honesty and quality from your business. I am only sharing this because you kept asking. I will not return because I can get poor service anywhere.
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Normally, an oil change costs around $80. I had a $50 off in points and still spent $60. Sheila even said it was 80 before it was serviced. I expected to pay 30ish.instead, it was around 60. I will not spend 110 for an oil change and will not be back.
Normally, an oil change costs around $80. I had a $50 off in points and still spent $60. Sheila even said it was 80 before it was serviced. I expected to pay 30ish.instead, it was around 60. I will not spend 110 for an oil change and will not be back.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Sheila was able to take care of me in a timely manner, in and out without a problem.
Sheila was able to take care of me in a timely manner, in and out without a problem.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful review! We truly appreciate your continued trust in our Service Department. It means a lot to know that we consistently address your concerns and get them resolved quickly. Thank you for choosing Leson Chevrolet—we look forward to taking care of you for many years to come!
Got me in and out, with no problem. Yes Simple transaction Make sense Ok Ok
Got me in and out, with no problem. Yes Simple transaction Make sense Ok Ok
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re glad to hear that we were able to get you in and out with no problems and make the process simple and convenient. We truly appreciate your business and look forward to serving you again!
Pleasant ,personal seem to work together as a team,work places clean, customers are given answers to the best information at hand.
Pleasant ,personal seem to work together as a team,work places clean, customers are given answers to the best information at hand.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We’re glad to hear that you found our team pleasant, professional, and working together as a team. We also appreciate you recognizing our clean work environment and our commitment to providing customers with the best information available. Thank you for choosing Leson Chevrolet—we truly appreciate your business!