Reviews
Excellent, fast, and friendly service.
Excellent, fast, and friendly service. Montrell Moore and Michael Jourdan were very professional. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service and very attentive.
Great customer service and very attentive.great products .I wish the car had two keys instead of one ,but on the other hand Everythong was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mrs Kerri is a superstar takes care of me every time I
Mrs Kerri is a superstar takes care of me every time I bring my truck for service she calls and text me recommend services that I need and she very due diligence with everything I proud to be a member of the mossy family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service from great people!
Great service from great people! You can’t ask for more. Keep it going you guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone at the dealership was extremely friendly and
Everyone at the dealership was extremely friendly and helpful. Great experience through and through. Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the glowing review! We're thrilled to hear that you had such a great experience with our team at Mossy New Orleans. Providing friendly, helpful service is what we strive for every day, so it's wonderful to know we hit the mark. We truly appreciate your recommendation and look forward to seeing you again!
They were so easy to work with.
They were so easy to work with. Corrine made sure we were well informed and could coordinate a pick up from out of state
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Beth! We’re thrilled to hear that Corrine and the team made your experience smooth and stress-free—especially coordinating from out of state, which can be a big ask. Making sure our customers feel informed and cared for every step of the way is what we aim for, and your kind words mean a lot to us. Safe travels!
The collision center was extremely professional and
The collision center was extremely professional and courteous. I did not expect to have the inside of my vehicle cleaned. It was a pleasant suprise
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mossy staff are incredibly helpful, kind and straight up.
Mossy staff are incredibly helpful, kind and straight up. We didn’t buy our Acadia from there but they treat us like we did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's such a wonderful compliment—thank you! We believe everyone who walks through our doors deserves top-notch service, whether they bought from us or not. It means a lot to hear that our team made you feel genuinely welcome and supported. If there's ever anything you need, just know we're always here for you!
Quality of work is sub-par.
Quality of work is sub-par. My infiniti was wrecked and was repaired by mossy. The painted fender had a string like material dried in the new paint. My hood was not properly aligned after repair and there is a gap that's clearly visible to the eye when you look at the front of my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
They fixed my Subaru on time and a fair price I would
They fixed my Subaru on time and a fair price I would use them again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're glad to hear your Subaru was taken care of promptly and at a fair price—that’s exactly the kind of experience we aim to deliver. We appreciate the 4-star rating and hope we can earn that fifth one next time. Looking forward to seeing you again!