Tom Peacock Nissan

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Tom Peacock Nissan Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

Thank you for visiting our virtual dealership on Cars.com. Come see us in Houston, conveniently located at 15300 North F

...

wy, Houston, TX 77090. We have an extensive and competitively priced new Nissan and pre-owned inventory.

"#1 NIssan Dealership in the Area"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
684 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 3, 2020

    Fernando is the best employee at Nissan. He has very good deals, always looks the best offers for your convenience. saw him on social media and came to... get his services thank you so much for the great time and the great deal!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback, Jose. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if ...you ever require automotive assistance in the future, you won't hesitate to reach out to us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

  • 1.0 out of 5
    May 15, 2020

    Bought two vehicles from Tom Peacock . Last week my Murano caught fire with my wife inside. I found out there is a recall that this could happen in my... model that I wasn’t informed of. The dealer says they can’t help me and Eight days later customer service will not even give me a call other than to say they lost my case give us three more days .

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

  • March 30, 2020

    Roger was great! I let him know upfront I was just looking at the new models and would be ready to buy in a couple months. He took the time to show me... all the new models without pressure. I will definitely be coming back when I'm ready to buy.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if w...e can do anything further to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

  • 5.0 out of 5
    May 6, 2020

    I usually don't leave reviews, but I wish I could give this review more than 5 Stars. Sales Manager, Mr. Calvin Williams most definitely exceeded my expectations!... I dreaded going to car dealerships. Prior to Tom Peacock Nissan, I’d visited many car dealerships where I felt uncomfortable and pressured, but my interaction with Mr. Williams was the total opposite (thank GOD)! Moments after meeting him, it felt like I was talking to an old friend. He was very welcoming, knowledgeable, and honest about the line of vehicle I was looking to purchase. Mr. Calvin Williams was very patient with me and my credit situation. He also ensured that I was completely satisfied with my vehicle purchase before signing any paperwork. He was committed to helping me make the right choice for my personal interest and financially. When it was time for me to sign my documents, Mr. Williams sent me to a very nice and easy-going Rep (I can’t remember his name…. sorry guys). Which I felt was very important since this is the final and very important step in purchasing a vehicle. This guy really knew his stuff and could answer all my questions without hesitation (I really wish I could remember his name). In all, my experience at Tom Peacock was a true blessing. Mr. Williams and the other guy sincerely showed me that I was a valued customer. Look no farther! Tom Peacock is the go-to spot for your next vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback, Rebecca. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that ...if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

  • 1.0 out of 5
    April 10, 2020

    Please do not purchase a vehicle here, the sales staff is very deceitful and will say anything to get that vehicle moved. I was very clear and explicit... with our sales person Joel, and his manager Chris and advised that the only way i would consider taking the vehicle is if they could meet my very specific needs, i could not make any payments for 90 days. After two days of me saying no to offers they finally agreed to meet my needs. We later received notice from our lienholder about our first payment being due 45 days later. We called the dealership to get clarification, and reminded them of the many times we had reaffirmed our deal for the 90 days no payment. We reminded them of how even before we signed the contract, we questioned why it said first payment was in 45 days instead of 90 and they said that sales was going to take care of that. We even have text message records between us and Joel (sales-person) re-affirming that Chris (manager) advised that they were still honoring our deal and that they would be making the first payment. We heard back from the lienholder that payment was never received. When we call the dealership now, Mike (financial representative) just keeps saying hiw "well if it was me i would have never signed the contact". I advised Mike of all of our history and conversations and advised that we did question that issue before signing. I asked Mike if it is normal that we shouldn't trust the word of the sales team, and he had no answer. All interactions with this company have proven that one is not able to trust anything that is told to them before the sale, because this dealership is shady in its business practices. Please avoid doing business with this company, as they are not trustworthy, and it seems even other departments within the same place understand that the sales staff cant be taken at their word.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Pedro, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer se...rvice, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

  • 5.0 out of 5
    March 30, 2020

    Had a great buying experience. First time owning a Nissan, and loving it so far. My sales guy Luis Bennasar went over all the features on my new vehicle... and i have learn so much on how to maximize the new technology part of it!!!! will definitely recommend my friends and family to this dealership!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I...'m happy to hear about your positive experience with us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

  • 5.0 out of 5
    March 28, 2020

    Excellent customer service and staff! Would absoutley reccomend them to anyone and everyone!! Easy to get people on the phone and get questions answered... - Nicole N.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

  • 5.0 out of 5
    March 27, 2020

    calvin was perfect man for the job. With all the covid19 going on calvin brought new car to me. tom peacock did great in the fact that i there werent... any surprises with pricing and payments. Best car purchase ever

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and... I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

  • 5.0 out of 5
    March 23, 2020

    Overall extremely great buying experience in buying my first car, a 2016 INFINITI Q50. The staff there made the entire experience a very memorable one.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ev...er require automotive assistance in the future, you won’t hesitate to reach out to us. Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

  • 1.0 out of 5
    March 4, 2020

    They doesn't honor the prices listed on Cars.com once you get into the dealer is a false advertising. the manager was blaming CARS.COM to be inaccurate... on the price listed. and the dealer doesn't have anything to do with this website. I show and proof the same inventory reference and the same VIN# car listed on Cars.com make people waste time to driver to the dealership. I have bought cars before via Cars.com and the dealers always honor what Cars.com.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Roger, we appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we man...aged to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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