Tom Peacock Nissan
Tom Peacock Nissan Hours
About Our Dealership
Thank you for visiting our virtual dealership on Cars.com. Come see us in Houston, conveniently located at 15300 North F
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wy, Houston, TX 77090. We have an extensive and competitively priced new Nissan and pre-owned inventory.
"#1 NIssan Dealership in the Area"
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Service
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
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November 12, 2018
I picked up my new car today and I am absolutely delighted with the 10/10 service I received. This was my first experience at Tom Peacock Nissan and all... I can say is wow! The staff were very friendly and from the moment I entered the dealership I was welcomed and at ease. I would just like to give a special thank you to my sales professional Dr. Wong and his manager Mushtag, they really went above and beyond for me to help find my dream car! Thank you so much!!
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseIt was a pleasure to read about your first buying experience working with Dr. Wong and Mushtag. Congratulations on your new car! It's delightful ...to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
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October 26, 2018
Don't shop there!I go o get the car and They Tried to add 4000.$$Dollars on a 6700$$ Dollar car! Get the xxxx out ! They call Recon fees oh they Tell... you this After They Run your Credit !!! Don't go there!
Does not recommend this dealerShopped for a used carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. ...I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
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October 22, 2018
I would Definitely recommend Tom Peacock Nissan , for your buying experience! Customer service was Great! Thank you Brandon Domokos ,for your knowledge... and ability to make my experience buying a car a great one! Ask for Brandon Domokos, He will take care of you!
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseIt is wonderful to hear that Brandon was able to provide you with a great car buying experience! We really appreciate this feedback! Thank you and if ...you have any questions about your new vehicle please feel free to contact us. Enjoy your new car! Best regards, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
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October 17, 2018
If you come to tom peacock. Rayshard Kelley is your guy to see! Very helpful & gave awesome insights & judgments. Much appreciated! Plan on coming... back with my daughter next month
Does recommend this dealerShopped for a new carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for your review and business as a customer, Rob. It is our goal to provide every one of our customers with the kind of excellent service you... described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
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October 15, 2018
I have called this place 5 times now trying to check on a car car listed here. The sales manager was supposed to call me back. Never did. Now I have... been on hold/transferred for 15 minutes.
Does not recommend this dealerShopped for a new carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThat is not the kind of experience we seek to provide, Jason. Please contact me directly when you can so we can address this together. Sincerely, Jo...e Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
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October 13, 2018
Came into this location 6 months ago to trade in a vehicle. We had a set monthly amount that we can only pay. We weren't going to go with the deal... because the monthly note was almost twice as much as expexted and that we originally could afford. A sales manager came and told us that if we take the deal now with a higher note, make payments for six months then come back they would refinance our vehicle that we just bought. 6 mo went by, we came back in on a Saturday 10/13/18 to do the refinance, they greeted us and told us we had to wait for an available finance representative. Low and behold the finance manager and our salesman were no longer there. So we waited 20 mins and a manager came up to us and greeted us. Nice man, shook my hand and my husband hand. Told us that they dont do refinance that is not their loan. He then told us to call our finance company and they would do the refi for us. Then he asked if we want to sell our vehicle or do a trade in. He insulted me by asking if we are from Houston. What does that have to do with me refinancing my vehicle! He basically was a LIAR and shooed us away because he cant make any money out of us. I called my auto financer and they stated that they dont do refi on current loans. They only work with dealerships for new auto loans. I would not recommend this place to anyone! Bad customer service and will insult you if you do t make a purchase with them.
Does not recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseCustomer satisfaction is one of our most important priorities and I am discouraged to learn you left our dealership disappointed. We always aim for 10...0% customer satisfaction; however, it is apparent we have fallen short of this goal during your most recent visit to Tom Peacock Nissan. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. I hope to hear from you soon. Best regards, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
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October 1, 2018
Old school dealer where they advertise with no intent of honoring the price and you need to take a shower after you leave. In this case I had a USAA/TrueCar... no haggle price and they added over $3k to the price. Wasted 4 hours of my life there. I went across town and another dealer not only honored the USAA/TrueCar price for the same exact car (actually a better color) but they beat the TrueCar price by $500.
Does not recommend this dealerShopped for a new carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe're sorry to read about your recent visit. The vehicle-buying experience should be an exciting one, and it's disappointing to learn that w...e managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Sincerely,Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
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September 26, 2018
For a no pressure sales process I highly recommend Valerie Williams at Tom Peacock Nissan. Great customer service, even with my 2 year old. She made it... seamless.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your... recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
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September 23, 2018
Dealer adds $3,000 in fees and accessories to the web price. Manager kept trying to switch models. It reached a point where all we wanted to do was retrieve... the key for our trade in and get out. Manager said Rogue Sport gets better gas mileage than standard Rogue. Then he said the Rogue “S” has all of the features of the “SV”. It really felt like an old time shady car deal. Glad I went back to Hyundai and got the deal I wanted. I felt like I would be treated properly after buying 3’cars there before. I was really wrong. Stay away!!
Does not recommend this dealerShopped for a new carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseOn behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addresse...d your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely,Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
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September 21, 2018
I just purchased a 2018 Nissan Sentra from Ed Ranly at Tom Peacock Nissan. I appreciate the dealership for all the hard work they give me to purchase my... first new car ever. Thanks to everyone.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your... recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely,Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com