Reviews
Mi esposo y yo fuimos a Tom Peacock en busca de una
Mi esposo y yo fuimos a Tom Peacock en busca de una Nissan SUV el muchacho Jonathan nos atendio muy bien
Mi esposo y yo fuimos a Tom Peacock en busca de una
Mi esposo y yo fuimos a Tom Peacock en busca de una Nissan SUV el muchacho Jonathan nos atendio muy bien
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
¡Gracias por compartir su experiencia, Adriana! Nos alegra saber que tanto usted como su esposo recibieron un excelente servicio por parte de Jonathan mientras buscaban su SUV Nissan en Tom Peacock Nissan. Esperamos verlos de nuevo pronto para asistirlos en su próxima visita. ¡Disfruten su vehículo! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Feliz por mi compra en Tom Peacock Nissan me lleve una
Feliz por mi compra en Tom Peacock Nissan me lleve una nissan pathfinder nuevecita con Jonathan muy amable el muchacho
Feliz por mi compra en Tom Peacock Nissan me lleve una
Feliz por mi compra en Tom Peacock Nissan me lleve una nissan pathfinder nuevecita con Jonathan muy amable el muchacho
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
¡Gracias por tu comentario, Jose! Nos alegra saber que estás feliz con tu compra de una Nissan Pathfinder en Tom Peacock Nissan. Jonathan aprecia tus amables palabras. Esperamos verte de nuevo pronto. ¡Disfruta de tu nuevo vehículo! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Fui a Tom Peacock Nissan por que mi amiga me referio con
Fui a Tom Peacock Nissan por que mi amiga me referio con el Joven Jonathan es un muchacho muy amable y honesto. Muy feliz con mi Nissan Sentra.
Fui a Tom Peacock Nissan por que mi amiga me referio con
Fui a Tom Peacock Nissan por que mi amiga me referio con el Joven Jonathan es un muchacho muy amable y honesto. Muy feliz con mi Nissan Sentra.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
¡Gracias por compartir tu experiencia, Maribel! Nos alegra saber que Jonathan te brindó un excelente servicio y que estás feliz con tu Nissan Sentra. Agradecemos tu confianza en Tom Peacock Nissan y esperamos verte de nuevo pronto. ¡Disfruta de tu nuevo vehículo! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
I went to Tom Peacock Nissan Looking for a new vehicle.
I went to Tom Peacock Nissan Looking for a new vehicle. Jonathan was very helpful during the whole process. Very happy with my new car & experience.
I went to Tom Peacock Nissan Looking for a new vehicle.
I went to Tom Peacock Nissan Looking for a new vehicle. Jonathan was very helpful during the whole process. Very happy with my new car & experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jocelyn! I'm thrilled to hear about your positive experience at Tom Peacock Nissan. It’s great to know Jonathan was able to assist you with your new vehicle. Enjoy your new car, and we look forward to seeing you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Had a great experience at tom peacock.
Had a great experience at tom peacock. My family and i were looking for a mid size suv and were looking into the rogue or the pathfinder. arely was great showing us around and explaining what the vehciles has
Had a great experience at tom peacock.
Had a great experience at tom peacock. My family and i were looking for a mid size suv and were looking into the rogue or the pathfinder. arely was great showing us around and explaining what the vehciles has
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ramon! I am happy that you and your family had a great experience at Tom Peacock Nissan. It’s great that Arely was able to assist you in exploring the Nissan Rogue and Nissan Pathfinder. We hope to see you again for any future vehicle needs. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
I knew exactly what deal I was looking for as I had done
I knew exactly what deal I was looking for as I had done my research on the Nissan Frontier. Went for a test drive at another Nissan but it just didn’t work. Upon arriving Arely showed me the inventory and was patient with me as I kept telling her I was more interested in the numbers, overall it was fair deal and the service was great
I knew exactly what deal I was looking for as I had done
I knew exactly what deal I was looking for as I had done my research on the Nissan Frontier. Went for a test drive at another Nissan but it just didn’t work. Upon arriving Arely showed me the inventory and was patient with me as I kept telling her I was more interested in the numbers, overall it was fair deal and the service was great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Melissa! It's great to hear that your visit to Tom Peacock Nissan went well and that Arely provided you with the assistance you were looking for regarding the Nissan Frontier. Your feedback is appreciated. We hope to see you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
la senorita arely fue de mucha ayuda.
la senorita arely fue de mucha ayuda. mi hijo a estado buscando un carro desde la perdida total de su altima. salio contento con su sentra nuevo
la senorita arely fue de mucha ayuda.
la senorita arely fue de mucha ayuda. mi hijo a estado buscando un carro desde la perdida total de su altima. salio contento con su sentra nuevo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
¡Gracias por tu reseña! Me alegra saber que Arely pudo ayudarte y que tu hijo quedó satisfecho con su nuevo Nissan Sentra en Tom Peacock Nissan. Esperamos verte pronto. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Brought my car in in May due to my door locks firing by
Brought my car in in May due to my door locks firing by themselves repeatedly. At the time they diagnosed it as the door lock actuators needing to be replaced and charged me $2,500 for it. Additionally they tried to say that there was some issue with my windows that needed replacing for an additional $900 on top of that. When I expressed my reasonable concern that there were no issues with my windows when I brought it in, they took another look and realized they made an error. A month later, the same thing starts happening with my door locks. This time, Tom Peacock Nissan decided to call Nissan to get some help on the issue and discovered it might be an issue with the Body Control module, which they then tried to charge me an additional $2,000 to replace that and get some new keys. I can't help but feel if they had done their homework correctly the first time, they would've discovered the BCM issue and dealt with it then, saving me some time, money, and a lot of headache. I expressed this to both my service advisor as well as the shop manager and the best they could do to correct their error was to shave $500 for "labor" off of the cost of the repair. On top of that, they began to dodge my calls and basically drag their feet on contacting me as soon as I expressed my complaint about having to pay $4,500 for a job that should've been done correctly the first time, which ended with me being without my Car for and additional 3 days for no reason. Additionally, it wasn't until my third or fourth call with my service advisor where he revealed that even if I relented and paid for the service, the part they need is on backorder and wouldn't even be available. This whole experience has painted the picture of at best incompetence, and at worst actively malicious and greedy business practices. If management had a single noble bone in their body they would've fixed my car at no cost to me due to their error on misdiagnosing the issue the first time.
Brought my car in in May due to my door locks firing by
Brought my car in in May due to my door locks firing by themselves repeatedly. At the time they diagnosed it as the door lock actuators needing to be replaced and charged me $2,500 for it. Additionally they tried to say that there was some issue with my windows that needed replacing for an additional $900 on top of that. When I expressed my reasonable concern that there were no issues with my windows when I brought it in, they took another look and realized they made an error. A month later, the same thing starts happening with my door locks. This time, Tom Peacock Nissan decided to call Nissan to get some help on the issue and discovered it might be an issue with the Body Control module, which they then tried to charge me an additional $2,000 to replace that and get some new keys. I can't help but feel if they had done their homework correctly the first time, they would've discovered the BCM issue and dealt with it then, saving me some time, money, and a lot of headache. I expressed this to both my service advisor as well as the shop manager and the best they could do to correct their error was to shave $500 for "labor" off of the cost of the repair. On top of that, they began to dodge my calls and basically drag their feet on contacting me as soon as I expressed my complaint about having to pay $4,500 for a job that should've been done correctly the first time, which ended with me being without my Car for and additional 3 days for no reason. Additionally, it wasn't until my third or fourth call with my service advisor where he revealed that even if I relented and paid for the service, the part they need is on backorder and wouldn't even be available. This whole experience has painted the picture of at best incompetence, and at worst actively malicious and greedy business practices. If management had a single noble bone in their body they would've fixed my car at no cost to me due to their error on misdiagnosing the issue the first time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
el servicio fue excelente.
el servicio fue excelente. Arely y Jesus me ayudaron en la busqueda de mi vehiculo. Me mostraron varios nuevos y pre-usados y nos fuimos por la mejor opcion
el servicio fue excelente.
el servicio fue excelente. Arely y Jesus me ayudaron en la busqueda de mi vehiculo. Me mostraron varios nuevos y pre-usados y nos fuimos por la mejor opcion
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
¡Gracias por tu comentario, Quentin! Apreciamos que compartas tu experiencia positiva en Tom Peacock Nissan. Nos alegra saber que Arely y Jesús te ayudaron a encontrar la mejor opción para tu vehículo. Te esperamos en tu próxima visita. ¡Disfruta de tu nuevo auto! Mejor, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Jordan was great really enjoyed the experience was easy
Jordan was great really enjoyed the experience was easy and fast. Did not take long at all!
Jordan was great really enjoyed the experience was easy
Jordan was great really enjoyed the experience was easy and fast. Did not take long at all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase