Read reviews that mention:
Great service and friendly staff at used car portion. Wish they had a good fit in minivans as I would have like to work with them.
posted a 2016 vehicle for $1,991. thought it was shady then it said 16 or 17,xxx below nada priced to move. I will never get a vehicle from here, dont... waste your time
Everyone at Best was very friendly! My mother-in-law recommended we ask for Ferndale. He was very patient with my wife and I, even when we were indicisive.... Ferndale went above and beyond to earn our business, including allowing my wife and I to take a car home to test drive before we made our final decision. I will DEFINITELY recommend him and the Best family to anyone looking for a new or used car.
I purchased a brand new Tahoe , two weeks later it started acting up ... the car made a year I’m April and I’ve had the window regulator replaced... the exhaust clamp replaced ignition coils replaced ECM replaced, fuel injectors replaced!! The vehicle is still misfiring and GM is not standing behind their products! They can see that the car is malfunctioning but recommend I keep bringing it back to the dealership and nothios being done!!! I honestly would never buy another Chevy!! The way my case is being handled is ridiculous!! I put $15,000 down on this (Lemon). All they can say is sorry, Sorry isn’t good enough when you’ve invested that amount of money into a vehicle that’s supposed to last a lifetime...
The customer service was fast, excellent and efficient.
Ms Carol really came thru for me and only ms carol next year I hope I can get that chevy ss
Excellent customer service from all employees l came in contact with!!!! Shadi, my salesman was too excellent!!! Made my buying experience easy and got... a great deal. Definitely would recommend buying from this dealership. It?s named Best for a reason!!!!!
Mr. Norman Jackson was our sales associate and we had a deal on the first offer. There was no back and forth game with the sales manager. The financing... associate was fast and explained everything. This was a very fast truck purchase. I recommend Best Chevrolet and Mr. Jackson if you are in the market for a new vehicle.
I've always received excellent service including my recent visit but after being charged $216 per hour for labor, I asked the service rep about the cost.... He said that was what GM allowed them to charge. To which I replied that I would have to take my truck somewhere else for service in the future. Somewhere that charges a more reasonable labor rate!
The service was terrible. It felt like this dealership made issues with my vechicle on purpose to charge me more. This dealer stripped a bolt on my car... and wanted me to pay for it claiming the Chevy dealer before tightened the bolt to tight.