Best Chevrolet

3.6 out of 5 3.6
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Best Chevrolet Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2019

Ever since we opened our doors in the 1980's our thinking has not changed. If we take care of you, the customer, our gro

...

wth will take care of itself. This unwavering commitment is reflected in consistently high Consumer Satisfaction Rating Scores and our ranking as the number one Chevrolet dealer in the area. As a family owned and operated car and truck dealer, we take pride in what our customers are saying about us. Our dedicated staff will help you find the right vehicle within 48 hours, even if we don't have it in stock. Visit us today, and discover our dedication and customer service in person! We look forward to meeting you!

"Best Chevrolet Our Name Says It All!"

Service

Tire Rotation

$19.99

Oil, Filter Change

$39.95

Multi-Point Inspection

Complimentary

New Brake Pads/Shoes (Front)

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.6 out of 5 3.6
72 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    September 14, 2020

    I felt they were fair on pricing but sales had a lack of knowledge on what I was buying. Sales seemed to be busy by not using there time wisely.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to write a review. We would like to know more about your visit so we can improve our team. Please call 504-667-6977 to di...scuss your visit with Jeff Elliott our GSM. Who was the Sales Consultant who assisted you?

  • 5.0 out of 5
    September 11, 2020

    I didn’t get the chance too buy a car from them yet but they are still very helpful they still follow up with me too let me know if they have a car in... my name and one of their workers Meisha is the most helpful she’s the main one that keeps in touch! I definitely recommend this dealership for anyone that’s looking for a car they’ll help you through the entire process for sure .

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle!

  • August 12, 2017

    Everyone at Best was very friendly! My mother-in-law recommended we ask for Ferndale. He was very patient with my wife and I, even when we were indicisive.... Ferndale went above and beyond to earn our business, including allowing my wife and I to take a car home to test drive before we made our final decision. I will DEFINITELY recommend him and the Best family to anyone looking for a new or used car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 27, 2020

    I found a vehicle that I liked on the website and sent a request by email to see if the vehicle was still for sale. I was contacted early the next morning... and asked when I would like to see the vehicle. I arrived at the dealership and was greeted by the General Manager and my salesman (Mo). Everyone was friendly and accommodating. After test driving the vehicle I decided to purchase it. This was absolutely the best experience that I have ever had purchasing a vehicle. I had several concerns that were taken care of immediately after informing Mo. Best Chevrolet is top notch in my book and I will look nowhere else for my next purchase. Thanks to everyone involved for the great experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle!

  • 1.0 out of 5
    May 19, 2020

    Horrible experience with this dealership. I would NOT recommend. I negotiated a price with the dealership and was told there was an extra $500 safety and... security fee which included inspection and items that needed to be fixed on the vehicle. I told the sales advisor Fern that I could go ahead and fly there as I was going to purchase the car from out of town and literally was at the airport when he calls and tells me the door knob fell off and I would have to come the following day. Then I get a call saying that $4000 of work needs to be done on the car and that he would meet me half way and charge me an additional $2,000. These items were an oil change, a new door knob and a blinker for the car. For $4000? Fern claimed that the car was never inspected to begin with yet it was listed online.. hmm sounds like a typical bait and switch to get more money out of customers. Would not recommend

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Nick, Thank you for taking the time to do multiple reviews on multiple sites. We are sorry you had a poor experience with our online sales depart...ment. Unfortunately, we traded in the 2008 Saturn Sky with 25,000 miles last week. We do a safety inspection on every pre-owned vehicle we offer for sale. This particular car was pictured and advertised for sale before the inspection was done. At first glace the 12 year old car with 25,000 miles did not appear to need much repair so it was listed online. After the inspection was completed, our technician discovered that the AC was not working, a door handle was broken, and a headlamp/blinker needed to be repaired. In addition to the normal oil change and inspection that was originally estimated. Mr. Ferndale tried to be proactive and customer focused and let you know about the items that the vehicle needed before you booked your flight with the airline you work for. The situation would have been much worse had he not let you know, and when you got here tried to up sell you the needed items or "bait and switch" you to a different more expensive vehicle in inventory. I hope this explanation helps alleviate your concerns. Should you like to discuss this further, please call and ask for Jeff Elliott our General Sales Manager.

  • 1.0 out of 5
    May 18, 2020

    They’ve sold this truck at least twice in less than a month! I tried to buy it, offered them a reasonable cash price, they said yea! Come on in! I took... the day off, they did the norm, someone’s on their way to get it for more money. I responded with, well why did you tell me to come down here? Looks like the jokes on me! Trucks got dents not visible from photos and I never even got the door opened to crank it! Customer service was rank. On the other hand, there’s a ford dealership down the road on vets with better prices, ask for Don, down to earth, straight up, easy to do business with. I’m pitching them cus after I wasted the day with best Chevrolet I stopped and spoke with Don. It gave me a completely different outlook on sales reps...

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (504) 468-9817 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    April 27, 2020

    Great experience and very professional. The entire team at Best Chevrolet were helpful and informative. Shadi and Jeff gave me the best deal possible... without feeling any pressure. I will refer my friends and family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We want all our clients to have a comfortable and stress-free experience with us!

  • 5.0 out of 5
    March 2, 2020

    Everything was great. The people were welcoming and very friendly! They did everything they could to put me in a brand new vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Best Chevrolet and we hope to see you again soon!

  • 5.0 out of 5
    January 2, 2020

    Very fast service ? will definitely return... staff courteous and willing to answer my questions

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2019

    Had the oil changed in my car service was fast and professional.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad everything was completed quickly and to your satisfaction!

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