Reviews

3.7 out of 5 3.7
53 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 14, 2018

    Great service and friendly staff at used car portion. Wish they had a good fit in minivans as I would have like to work with them.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    July 7, 2018

    posted a 2016 vehicle for $1,991. thought it was shady then it said 16 or 17,xxx below nada priced to move. I will never get a vehicle from here, dont... waste your time

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • August 12, 2017

    Everyone at Best was very friendly! My mother-in-law recommended we ask for Ferndale. He was very patient with my wife and I, even when we were indicisive.... Ferndale went above and beyond to earn our business, including allowing my wife and I to take a car home to test drive before we made our final decision. I will DEFINITELY recommend him and the Best family to anyone looking for a new or used car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 10, 2018

    I purchased a brand new Tahoe , two weeks later it started acting up ... the car made a year I’m April and I’ve had the window regulator replaced... the exhaust clamp replaced ignition coils replaced ECM replaced, fuel injectors replaced!! The vehicle is still misfiring and GM is not standing behind their products! They can see that the car is malfunctioning but recommend I keep bringing it back to the dealership and nothios being done!!! I honestly would never buy another Chevy!! The way my case is being handled is ridiculous!! I put $15,000 down on this (Lemon). All they can say is sorry, Sorry isn’t good enough when you’ve invested that amount of money into a vehicle that’s supposed to last a lifetime...

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 29, 2018

    The customer service was fast, excellent and efficient.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 21, 2018

    Ms Carol really came thru for me and only ms carol next year I hope I can get that chevy ss

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 24, 2018

    Excellent customer service from all employees l came in contact with!!!! Shadi, my salesman was too excellent!!! Made my buying experience easy and got... a great deal. Definitely would recommend buying from this dealership. It?s named Best for a reason!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 2, 2018

    Mr. Norman Jackson was our sales associate and we had a deal on the first offer. There was no back and forth game with the sales manager. The financing... associate was fast and explained everything. This was a very fast truck purchase. I recommend Best Chevrolet and Mr. Jackson if you are in the market for a new vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    December 15, 2017

    I've always received excellent service including my recent visit but after being charged $216 per hour for labor, I asked the service rep about the cost.... He said that was what GM allowed them to charge. To which I replied that I would have to take my truck somewhere else for service in the future. Somewhere that charges a more reasonable labor rate!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    November 2, 2017

    The service was terrible. It felt like this dealership made issues with my vechicle on purpose to charge me more. This dealer stripped a bolt on my car... and wanted me to pay for it claiming the Chevy dealer before tightened the bolt to tight.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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