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Lamarque Ford

(130 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed

Reviews

(130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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ford escape se

great experience. Everyone was willing to help me find the car I wanted within my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Claire, your positive review means a lot to us and we?re happy we could help you! Thanks again for your business! Take care!

Little attention to detail/care for customer time

I was in the market for a specific used vehicle after having my previous vehicle totaled in an accident. After searching for weeks, I finally found what seemed to be the perfect vehicle at the right price at this dealership. I called and verified that the vehicle was available, said I would like to put down a deposit (as I was committing to a four hour drive and didn't want to arrive to find the vehicle sold) and was transferred to a salesman. The salesman vaguely assured me that the vehicle looked great, took my cc number and said he would have it detailed for me. When I arrived, the vehicle was not in the condition it had been presented. There was hail damage, missing seat panels, moderate paint damage and missing knobs and buttons inside. (This is just what I observed in the ten/fifteen minutes I was in the vehicle. Who knows what was under the hood!) All of this was cleverly not photographed or disclosed prior to me driving four hours to purchase. . . They did refund my deposit however I can't recommend this dealer for the purpose of buying a used car.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for sharing this experience with us. We are disappointed to hear you did not have a more positive experience with us. If you are willing to give us another chance, please contact us at (504) 443-2500 so we can understand your situation better in order to try and turn your experience around. Thank you, Lamarque Ford

Great buy

I had a amazing experience at this dealership aside from any other FORD dealership. The sales person worked with me and their prices are more affordable then any other in lousiana. And I love my 2017 mustang

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Department

The Service Advisor and the work done was excellent. The only thing I do not like is that a reservation time does not mean your vehicle will even be looked at the same day.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lamarque Ford

Dennis Lamarque was a consummate professional, and I would definitely recommend him and the dealer to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service department thorough

Service Dept always thorough. Explain any problems clearly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Dealaship

everything was a postive experience. The sales people were great as were the Lamarque Family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2017 Ford Sport Explorer

After much review through the Internet, I decided upon a couple of different SUV options to consider. I inquired on each through each dealer's internet price inquiry, and I heard back from Lamarque Ford the next day. Besides having the particular vehicle of interest, I appreciated the fact that were very interested helping me make the best decision. This was especially true with Dennis Lamarque who assisted me in this process. I appreciated his candor along with his desire to sell me a vehicle. As a salesman, I applaud his efforts and ultimately made the right decision to purchase. Everyone could not have been more accommodating, and they made the purchase process as seamless as one could want. I had a great experience and would recommend anyone to consider Lamarque when looking towards a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New GT

Jason was a huge help in purchasing my new car. He took the time to find out just what I wanted and helped locate my vehicle. There were some delays with delivery on my new car but the sales manager did everything he could to help make things right. Overall my experience was very good and will bring me back here for my next new Ford. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford Platinum

Love Lamarque Ford. This is my 7th Vehicle I've bought from this dealership. Service is incredible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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