Lamarque Ford

The salesman, Don, and manager, Jimmy, were honest and upfront from the start. There were no games, no back-and-forth haggling that you get at other dealerships. All the information was presented to me at the beginning, there were no surprise fees or hidden costs. They gave me a great price for my trade in. I greatly appreciate their First Responders Discount, as my husband and I are both firefighters. I would recommend Lamarque Ford to everyone!

Well, here we are, sold the van to CJ at Lamarque Ford on Feb. 13th, 2019. Have emailed, called, complained, anything to try and get this dealership to pay me for my vehicle, still no check. Ray Hoffman has gotten involved but still no results. Just the same ol story, we waiting on the title. Well folks let me tell you, if you ever consider selling a vehicle to these folks, DON"T. They make you sign a paper that says you don't get the money owed you until they get the title. Well if like me, you have a bank hold on the title, you beyond signing the paperwork, have no ability to control how long that takes. You will rely completely on Debbie West to pursue getting the title. GOOD LUCK. If they choose to, the don't have to act for months. Just sit on your vehicle and the paperwork. Nothing you can do but wait, and wait we have. Month and a half now and still no money. Way to go Lamarque, dealership of integrity, wonder if Ronnie knew he would approve.

Terrible experience with Diesel McDermott trying to get paid for excess over payoff for my vehicle. Won’t take phone calls. No check after 30+ days.

I leased my vehicle here and they encouraged me to get service completed with them. I called the dealership around 10 times over the course of 5-6 hours and couldn't get anyone to pick up once being transferred to the service department, once someone even picked up and hung up the phone. I tried booking online and the website threw an error and instructed me to call the service department. So I went back to attempting to call the service department, after 4 or 5 more failed attempts, I got someone to answer, only to tell me that they wouldn't be able to fit me in for about 9 business days. I had an issue requiring prompt service (unsure if vehicle was safe to drive), so I took my vehicle and business elsewhere. You would think a dealership would put more importance on access to service considering the opportunity for revenue, especially on a leased vehicle that they will be taking back at some point.

I negotiated a deal with Mike Smith, agreed to purchase, drove an hour to pick up vehicle and the sales manager said the truck was not available. Wanted to sell me a more expensive model. They searched for another one for two hours and said they couldn’t honor price. Bad business. BEWARE because I had a quote from the dealership.��������������������

My dealer experience was excellent and the customer experience I received was very professional. I would definitely recommend them to friends and family

From the buying process through the service process, the experience has been excellent. I bought my Explorer in November 2016 and my wife bought her Expedition in January 2015, and we share this view. Our salesman was outstanding and our service rep, we both use the same service rep, has been equally outstanding.

Not happy at all. I never received a call about my parts coming in to fix my car that wouldn't pass brake tag inspection. Was told it had fell threw the cracks and had been ordered. The parts came said car was fixed two days later it was doing the same thing. When I bought my car I was told they could fix anything but then when this happened I was told they couldn't fix it and I would have to take it somewhere else. Now my fuel pump is out. Very disappointed in my purchase.

Every time I have my F150 XLT serviced I am Treated with respect as my F150 IS serviced the same.The Service Department is VERY CLEAN which is so important to me, your staff is VERY POLITE and goes over the vehicle inspection with you and explains each line. Your waiting room is VERY CLEAN as well are your restroom ? I HIGHLY RECOMMEND Lamarque Ford to everyone.?????

2014 Explorer has been brought into dealer many times for the same issue. Dealer cannot fix issue unless it goes out on them. When in their possession, steering never went out. I dread driving my vehicle.