[{"id":366773,"personPtyId":31125911,"firstName":"Craig","lastName":"Jones","titleText":"Finance Manager","shortBioText":"Born and raised in Houston. I am a US Naval veteran and love sharing in the purchasing of new vehicles with my clients. I am active in my 2 high school children sports activities and proud of their success. I do believe in assisting others in order to show empathy and concern. I do not sell vehicles, I sell Craig. Old fashion lifestyle and belief that my word is better than any written contract.\r\n\r\nI am in a profession that gets a bad rep because of shady practices, but I can promise you straightforwardness and transparency when dealing with me. If you have a moment to read a couple of my reviews you will see that I make the buying experience fun and keep you happy throughout. Feel free to request my services, because I am here for you and your family.","emailTxt":"cd_jones90@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":91,"imageUrl":"https://cdn-user.dealerrater.com/images/658f788b51b2.jpg","drDealerId":27018,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"1114905600","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":346427,"personPtyId":31124900,"firstName":"Jacoby","lastName":"Garmon","titleText":"Assistant Manager","shortBioText":"I LOVE EVERYONE :) I'M NOT GONNA TELL YOU HOW TO SPEND YOUR $$$$$ !!!! I JUST WANT YOU AND YOUR FAMILY TO BE HAPPY POW .... GOD BLESS !!!","emailTxt":"jgarmon@planetford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":77,"imageUrl":"https://cdn-user.dealerrater.com/images/4dfc9e2ab448.jpg","drDealerId":27018,"dealerEmpStartDtUtc":"1377993600","industryStartDtUtc":"978307200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":515159,"personPtyId":41469666,"firstName":"Laurel","lastName":"Williams","titleText":"Internet Sales Manager","emailTxt":"snuffy36@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/0122e389c10f.jpg","drDealerId":27018,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":493519,"personPtyId":39069873,"firstName":"Terrance","lastName":"Chaisson","titleText":"Sales Professional","shortBioText":"","emailTxt":"tchaisson@planetford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/825671897ae1.jpg","drDealerId":27018,"dealerEmpStartDtUtc":"1514768400","industryStartDtUtc":"1420074000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":346428,"personPtyId":31125084,"firstName":"Noel","lastName":"Prout","titleText":"Sales","emailTxt":"nprout@planetford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/1caeee738555.jpg","drDealerId":27018,"dealerEmpStartDtUtc":"1296518400","industryStartDtUtc":"1296518400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":355407,"personPtyId":31128496,"firstName":"Andrew","lastName":"Risner","titleText":"Sales Associate","emailTxt":"arisner@planetford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/04b1dcfb23af.jpg","drDealerId":27018,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"1467331200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":346432,"personPtyId":31125086,"firstName":"David","lastName":"Webb","titleText":"Internet Sales","emailTxt":"dwebb@planetford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/1eea8061d3d4.jpg","drDealerId":27018,"dealerEmpStartDtUtc":"1375315200","industryStartDtUtc":"1375315200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":346430,"personPtyId":31124904,"firstName":"Patrick","lastName":"Huygen","titleText":"Internet Sales Mgr","emailTxt":"phuygen@planetford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":63,"imageUrl":"https://cdn-user.dealerrater.com/images/dc5d684e8dc5.jpg","drDealerId":27018,"dealerEmpStartDtUtc":"1233446400","industryStartDtUtc":"1233446400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":346415,"personPtyId":31124898,"firstName":"Clennon","lastName":"Preyear","titleText":"Internet Sales Manager","emailTxt":"cpreyear@planetford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/4b83afcc9d76.jpg","drDealerId":27018,"dealerEmpStartDtUtc":"1228089600","industryStartDtUtc":"1228089600","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":347706,"personPtyId":31125142,"firstName":"James","lastName":"Haba","titleText":"Assistant Manager","shortBioText":"I was born in Fort Worth, but spent most of my younger years growing up in the Northeast, (Connecticut and Maryland), before returning to Houston in 1988 and graduating from Clear Lake High School in 1989. From there I went to the University of Texas in Austin. I have been in sort of sales capacity whether it be automotive or other most of my adult life, with the exception of a few years in the oil business during the recent boom. I always have been a people person and think that is why I gravitate to sales, I have never met a stranger. I enjoy most outdoor activities and love watching sports. 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Although I wasn\u001at initially thrilled about the move, I\u001ave learned to appreciate my new home. I have a career that I enjoy, a fiancé that I will marry in 2017, and a beautiful home in Spring.\r\nAfter many years in retail stores, my father, a long time car salesman, suggested I take this industry for a spin. I quickly learned that this is the business for me. It isn\u001at simply customer service and sales, I am a customer advocate! I will help you find the vehicle that\u001as right for you. I get to work with and for you to make sure you have an awesome buying experience and a deal to match!","emailTxt":"dhubbard@planetford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/fea920174c74.jpg","drDealerId":27018,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"1398902400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":209002,"personPtyId":33959250,"firstName":"Lauren","lastName":"Forgie","titleText":"Internet Director","emailTxt":"lforgie@planetford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/044ac92480f2.jpg","drDealerId":27018,"dealerEmpStartDtUtc":"1167609600","industryStartDtUtc":"1167609600","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":355413,"personPtyId":31128503,"firstName":"Christopher","lastName":"Mutz","titleText":"Sales Associate","shortBioText":"","emailTxt":"christophermutz@PlanetFordLincoln.cmdlr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/52657e19a9c0.jpg","drDealerId":27018,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":346414,"personPtyId":31127344,"firstName":"Bill","lastName":"Lynch","titleText":"Sales","emailTxt":"wlynch@planetford.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/1cc3e7a0c330.jpg","drDealerId":27018,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":357283,"personPtyId":31125358,"firstName":"Chris","lastName":"Mounce","titleText":"Sales Associate","shortBioText":"Hi my names Chris I've lived in Texas for 18 years now, after being an environmental and oil field related transporter. I am still currently raising bucking stock but have also decided to venture into a new career that I am very excited about. I have extensive knowledge in super duty and diesel vehicles. To let you know a little more about myself I am a father of three beautiful girls we enjoy outdoor activities and plan 'ol fun!","emailTxt":"rockinmbulls@yahoo.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/3bde7c58b333.jpg","drDealerId":27018,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1472688000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":515129,"personPtyId":41469722,"firstName":"Fonyia","lastName":"Johnson","titleText":"Internet Sales Manager","shortBioText":"My very own personal experience purchasing my new vehicle at Planet Ford-45 was the best one I ever had. The sales associate and team mates handled everything I requested and much some. The customer service level made me feel very comfortable the whole time. I loved it so much I ended up working here. Planet Ford is the best place to get the right vehicle of your choice without any hassle. Come on over and visit me!","emailTxt":"fjohnson@planetford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/4ecdf0f93628.jpg","drDealerId":27018,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493518,"personPtyId":39777561,"firstName":"Chris","lastName":"Byrd","titleText":"Sales Professional","shortBioText":"","emailTxt":"cbyrd@planetford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/88d41d97a1fe.jpg","drDealerId":27018,"dealerEmpStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":347305,"personPtyId":31121779,"firstName":"Colton","lastName":"Smith","titleText":"Sales 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I have built so many relationships over the years and look forward to building more. One thing I thrive on is customer satisfaction. The car industry has done wonders for me and I\u001am extremely grateful for it. As I continue my journey in this great business I look to continue to build a loyal and friendly client base. Come join me in fulfilling that ultimate goal. See you soon!!","emailTxt":"z_ballardwc@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/26dae1fa646c.jpg","drDealerId":27018,"dealerEmpStartDtUtc":"1080777600","industryStartDtUtc":"1070236800","certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 6:30 AM - 7:00 PM

Planet Ford 45 Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

Service

Monday

6:30 AM - 7:00 PM

Tuesday

6:30 AM - 7:00 PM

Wednesday

6:30 AM - 7:00 PM

Thursday

6:30 AM - 7:00 PM

Friday

6:30 AM - 7:00 PM

Saturday

6:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2006

Planet Ford in Spring is the No. 1 Ford Dealer in the area for 12 years running*. We have earned the distinction because you and your vehicle needs are our No. 1 priority.

...



Family owned by Randall and Sherry Reed, they believe that good business is all about people. “You have to have the right people, in the right positions that do the right things for our customers,” said Mr. Reed.

Planet Ford in Spring (greater Houston area) was established in 1997. The dealership is Blue Oval Certified by Ford, in the top 100 and Accredited with the Better Business Bureau, where it currently holds an A Rating.

Service

New Battery

$99.95

Brake Replacement

$99.95

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
898 lifetime reviews. Includes reviews of Planet Ford 45 from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 10, 2018

    Planet Ford has outstanding customer service ! They got me in and out with all the information I needed and I came out with the car I wanted!! They???re... very patient and will work with what you have to get you what you want if not better !!! Thank you Plant Ford!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Planet Ford

    We thank you for choosing Planet Ford and for sharing your 5-star feedback. We¿¿¿re happy to read that our team was helpful and you had a great experi...ence. Please let us know if you need anything additional. We¿¿¿re always here to help.


    Worked with:
    Craig Jones

    Finance Manager

    (5.0) 91 reviews

    Noel Prout

    Sales

    (5.0) 13 reviews

  • 5.0 out of 5
    November 6, 2018

    My buying experience with Jacoby was amazing, I was pre-approved with my credit union for my 2011 BMW E92 M3. I was in and out of the dealership including... the test time in a hour or less. Jacoby was very helpful and responsive! Thank you! Highly recommend!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Planet Ford

    We thank you for choosing Planet Ford and for sharing your 5-star feedback. We¿¿¿re happy to see that you had a great experience. Congratulation on yo...ur new vehicle. Please let us know if you need anything additional. We¿¿¿re always here to help.


    Worked with:
    Jacoby Garmon

    Assistant Manager

    (5.0) 77 reviews

  • June 1, 2016

    My entire experience with Planet Ford was very satisfying. We were greeted at the door by a pleasant receptionist. The salesperson met us promptly and... took us look at the vehicle we were interested in. After making a decision to purchase the vehicle the paperwork and sales transactions all went smoothly. The vehicle was quickly washed, cleaned and serviced and delivered to the door. A representative explained all of the features of the vehicle and we we were on our way. The whole process took about two hours. The waiting rooms were comfortable and we were provided cold water and kept informed throughout the process.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 1, 2018

    Our purchase experience was fantastic. This is our fifth vehicle from planet ford that we have added to our fleet. We have purchased new and used vehicles... and the experience is consistent and a breath of fresh air. There is no pressure, they are very fair and honest people. I have purchased twice from Ms Williams. The whole experience is simply one you won???t expect to get when buying a vehicle. This is why planet ford have earned my continued business and I look forward to working with Ms Williams again.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Planet Ford

    We thank you for choosing Planet Ford again, and for sharing your 5-star feedback. We¿¿¿re happy to read that our team member Laurel was helpful and y...ou had another great experience. Please let us know if you need anything additional. We¿¿¿re always here to help.


    Worked with:
    Laurel Williams

    Internet Sales Manager

    (5.0) 25 reviews

  • 5.0 out of 5
    October 29, 2018

    This is my fourth vehical from Planet Ford (2018 F-150 XLT)! Great team and prices! There was no hard sales pitch, just a run down of the facts. Noel... is very knowledgable of the vehicals. he sold me my last truck in 2013 and I'll be back in five years for another one!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Planet Ford

    We thank you for choosing Planet Ford and for sharing your 5-star feedback. We¿¿¿re happy to see that you have continued to have great experiences wit...h us. Please let us know if you need anything additional. We¿¿¿re always here to help.


    Worked with:
    Noel Prout

    Sales

    (5.0) 13 reviews

    Andrew Risner

    Sales Associate

    (5.0) 23 reviews

  • 5.0 out of 5
    October 26, 2018

    I have purchased 10 new vehicles from 7 different dealerships over the past 34 years and my recent experience with Planet Ford was the best!

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    0 people out of 0 found this review helpful. Did you?
    Planet Ford

    Hello, Dan. Thank you for choosing Planet Ford. We appreciate you taking the time to share your 5-star feedback. Congratulations on your new Ford. We ...are happy to read that our team was able to assist you, please let us know if you need anything else. We are always here to help!


    Worked with:
    Craig Jones

    Finance Manager

    (5.0) 91 reviews

  • 4.0 out of 5
    October 24, 2018

    A fair deal at a fair price. Salesman, sales manager and finance manager were all reasonable and assisted me in getting a fair deal. I left the dealership... feeling we both came out with a fair deal. I would recommend your dealership to my friends.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Planet Ford

    Thank you for choosing Planet Ford. We are happy to hear that you had a great experience. We appreciate you taking the time to share your great feedba...ck. Please do let us know if you need anything down the road.

  • 5.0 out of 5
    October 24, 2018

    My second experience with planet ford was very satisfying steve fager was great good salesman Iam very pleased with my new f150 and the service.thanks... planet ford

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 23, 2018

    KW understood the needs that I requested in purchasing another car and every requirement that I ask for was meet. He is a very friendly person, the service... was great and I will recommend him to family and friends

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Planet Ford

    We thank you for choosing Planet Ford and for sharing your 5-star feedback. We¿¿¿re happy to read that our team was helpful and you had a great experi...ence. Please let us know if you need anything additional. We¿¿¿re always here to help.


    Worked with:
    Craig Jones

    Finance Manager

    (5.0) 91 reviews

  • 5.0 out of 5
    October 19, 2018

    Very friendly and professional. Helped us get the best deal possible. They were able to find the exact vehicle we were looking for. Offered the best deal... in the city.

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    Does recommend this dealer
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    Planet Ford

    Thank you for choosing Planet Ford. We appreciate you taking the time to give your 5-star feedback. We are happy to read that our team member Chris an...d David were able to assist you. Congratulations on your new Ford, please let us know if you ever need anything else.


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    Internet Sales

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    Sales Associate

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