Reviews
Great service and best sales person
Jaime treated me like a friend and not as customer,I felt welcome and he heard and accomplished every request when I bought my car and even took care of me When I need it service after
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ghazi, we thank you for choosing Planet Ford in Spring for your vehicle needs. We are happy to read that you felt our team was friendly and helpful. We are always here to help with maintenance or any other needs you may have. Leet us know if we can ever be of any additional assistance.
Customer Service
Monique was great and provided excellent customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Belinda, thank you for sharing your kind feedback about your visit to Planet Ford in Spring, TX. We are happy to see that Monique and our team provided excellent customer service. We appreciate the opportunity to assist with your vehicles auto care. Please do let us know if you need anything additional.
Great Buying Experience
My wife and I had a great experience at Planet Ford. We came in on Memorial Day just looking to test drive a few vehicles. Ziad was great, showing us many options and letting us do a few test drives. There was a really good deal on an expedition that we liked. Ziad walked us through the paperwork, Andrew worked with us on some aftermarket options, we discussed possible insurance options with Pat, and finally talked over the financing with Chad. The entire process was smooth and stress free. We wanted to talk it over a bit before making a final decision, so Chad let us take the vehicle with us for the afternoon. We really appreciated this, as it gave us a chance to show it to our 2 little boys and get their approval. We came back in the afternoon and signed off on all the paperwork. The whole process was great, with no pushy sales tactics that people often associate with car dealerships. I would highly recommend checking out Planet Ford if you are in the market for a new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your purchase from Planet Ford in Spring. We are happy to hear that our team members were able to provide you with a stress-free smooth experience, we strive to always make our customers comfortable and happy. We appreciate you taking the time to leave your glowing review.
Awesome!!!!
Love planet Ford. Have always gotten a great deal when I have gone there. Jacoby and Warren made the process quick and easy. Will definitely go back for my next purchase
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Planet Ford in Spring thanks you for your awesome review today on Dealer Rater. We are happy to hear that you had a great experience with our team members Jacoby and Warren. We are looking forward to seeing you again for your next vehicle purchase.
Car buying experience
They made buying a car an easy experience. Staff was very friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Crystal, thank you for sharing your review about you experience was Planet Ford in Spring. We're pleased to read that you had an easy buying experience and that our team was friendly and helpful. Should you need anything additional, we're always here to help.
Planet 45
Planet Ford 45 is the best car buying experience I?ve ever had. I purchased my 9th vehicle from them today and will definitely return in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We take great pride in our friendly and helpful team. Thank you for choosing Planet Ford and sharing your awesome review. If you need anything, we'e always here to help you!
Customer Service at it's best
Planet Ford knows how to treat customers. My experience there this time and all times have been great. I will definitely use Planet Ford for my vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Planet Ford in Spring loves hearing from our happy customers. Thank you for taking the time to leave your great review. Please let us know if you need anything else.
Best experience so far shopping for new vehicle
This dealership has been the best in customer service since I stepped out of my trade-in vehicle to shop for a new truck. From the sales reps to finance area and sales mngr David Mena to floor mngr Jaime. This was my first truck purchased and now will be referring family and friends there due to the great customer service so far for me. I would highly recommend this Ford dealership to anyone shopping for a new or pre owned vehicle. Ryan and Gilberto were the ones helping me look for a truck and were awesome in finding me what I wanted and needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new Ford truck from Planet Ford in Spring. We are happy to hear that our team members Ryan and Gilberto were able to assist you in your search and that you had a great experience. Please let us know if you need anything else, we are always here to help.
Service
Outstanding experience, the young lady Monique Lewis goes over and beyond to make sure you have excellent service. Everyone was SUPER nice, friendly and extremely helpful. Simply the BEST!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Deborah, thank you for sharing your SUPER awesome five-star review. We're happy to read you had the BEST experience. Let us know if you need anything additional.
Planet Ford Spring
Great salesman (Gustavo Alalos) and sales Manger ( Joe Caccamo) If you want to buy a truck go to this Planet Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Charles, Thank you for your kind review. We always strive to provide top-notch customer care at Planet Ford and are happy to read you experienced just that with Gustavo, Joe and our team. Congrats on your new vehicle, we hope you enjoy it.