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Cecil Atkission Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–4:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Max was a great salesman!

Max was a great salesman! And Carl really worked really hard to get us a great deal! Highly recommend!

Max was a great salesman!

Max was a great salesman! And Carl really worked really hard to get us a great deal! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Brett! We’re thrilled to hear that Max provided you with excellent service and that Carl went above and beyond to get you a great deal. We appreciate your recommendation and look forward to serving you again at Cecil Atkission Motors Kerrville! Trey Atkission, GM (830) 257-6121

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Quintin did an absolutely awesome job from start to

Quintin did an absolutely awesome job from start to finish with our Ford Expedition. I don’t usually like buying vehicles and he provided us the absolute best customer service and made the paperwork process seamless. I would recommend him to anyone!!!!

Quintin did an absolutely awesome job from start to

Quintin did an absolutely awesome job from start to finish with our Ford Expedition. I don’t usually like buying vehicles and he provided us the absolute best customer service and made the paperwork process seamless. I would recommend him to anyone!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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5 stars is truly not enough.

5 stars is truly not enough. Trey and his team far exceeded our expectations with the level of service and support they delivered from start to finish. I hesitate to post the details because it really seemed like we were given special treatment! We love our new Chevy Silverado 2500 HD! Even though we live in Fort Worth, we intend to get all our future vehicles from Cecil Atkission where we know we'll be served extremely well and at a competitive price. Special thanks to Trey and Kevin!

5 stars is truly not enough.

5 stars is truly not enough. Trey and his team far exceeded our expectations with the level of service and support they delivered from start to finish. I hesitate to post the details because it really seemed like we were given special treatment! We love our new Chevy Silverado 2500 HD! Even though we live in Fort Worth, we intend to get all our future vehicles from Cecil Atkission where we know we'll be served extremely well and at a competitive price. Special thanks to Trey and Kevin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Don't Buy As Is Cars without a Mechanics Review

Never buy an As-Is used car without having your personal mechanic check it out first. These cars are often just cleaned and turned around. I bought a Land Rover HSE Lux without doing that and two months after the purchase the engine light came on. I took it to my mechanic who found • Rear brakes needed immediately. Front brakes soon. • Control arm bushings need replacing • Belts are frayed And 32 trouble codes showed up. I contacted a service expert at Land Rover San Antonio who said I was looking at $9000 or more to get the 8-year-old car repaired. There was not a good resolution. I traded the car in at my preferred used car dealer instead.

Don't Buy As Is Cars without a Mechanics Review

Never buy an As-Is used car without having your personal mechanic check it out first. These cars are often just cleaned and turned around. I bought a Land Rover HSE Lux without doing that and two months after the purchase the engine light came on. I took it to my mechanic who found • Rear brakes needed immediately. Front brakes soon. • Control arm bushings need replacing • Belts are frayed And 32 trouble codes showed up. I contacted a service expert at Land Rover San Antonio who said I was looking at $9000 or more to get the 8-year-old car repaired. There was not a good resolution. I traded the car in at my preferred used car dealer instead.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

I want to thank Cecil Atkission Motors for their profession staff when I bought my car. When I came to the dealership, I was greeted with a big smile and a handshake. My salesman was Hunter and he actually made my car buying experience fun! He asked me if I knew what was looking for, and from there on, he made me feel comfortable with all his knowledge of the car. Every question I asked, he quickly had an answer. I never felt pressure to purchase my car and I have gotten pressure from salesmen just looking at cars! He pointed out features of my car and made sure I understood them before leaving the dealership. He understood what I was looking for in a car and made sure this car met those needs. I will recommend this dealership to my friends and because of Hunter, I will purchase my next car from Cecil Atkission Motors!

Great Experience

I want to thank Cecil Atkission Motors for their profession staff when I bought my car. When I came to the dealership, I was greeted with a big smile and a handshake. My salesman was Hunter and he actually made my car buying experience fun! He asked me if I knew what was looking for, and from there on, he made me feel comfortable with all his knowledge of the car. Every question I asked, he quickly had an answer. I never felt pressure to purchase my car and I have gotten pressure from salesmen just looking at cars! He pointed out features of my car and made sure I understood them before leaving the dealership. He understood what I was looking for in a car and made sure this car met those needs. I will recommend this dealership to my friends and because of Hunter, I will purchase my next car from Cecil Atkission Motors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your marvelous feedback, Beth! Congratulations on your purchase! I'm glad you had a pleasant experience with Hunter. We always pride ourselves in having happy customers. Thank you for your business! Sincerely, Trey Atkission | Sales Manager

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Service, customer care and follow-up no comparison

We have purchased 4 vehicles from Trey and his group. We will never go anywhere else for an auto or truck purchase. Fairness and honesty not found anywhere else.

Service, customer care and follow-up no comparison

We have purchased 4 vehicles from Trey and his group. We will never go anywhere else for an auto or truck purchase. Fairness and honesty not found anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bill and Vikki, we really appreciate your wonderful feedback and your continued business with us! I will definitely share your comments with Trey and we look forward to working with you again down the road. Sincerely, Trey Atkission | Sales Manager

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another great experience with cecil...

My family and I have purchased 6 vehicles from Cecil over the years and they have always treated us with the utmost of professionalism and respect...not to mention like family. Trey Adkins, Todd Odem, Paden & Carl are a great team! Many thanks!

another great experience with cecil...

My family and I have purchased 6 vehicles from Cecil over the years and they have always treated us with the utmost of professionalism and respect...not to mention like family. Trey Adkins, Todd Odem, Paden & Carl are a great team! Many thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your recent purchase, Thomo! Thank you so much for being such a loyal customer of Cecil Atkission Motors. We are so glad that our team has been able to give you such excellent customer service over the years. We look forward to seeing you again! Sincerely, Trey Atkission | Sales Manager

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Great Job!

Service needs were handled timely and effectively. Problem resolved.

Great Job!

Service needs were handled timely and effectively. Problem resolved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New 2017 Silverado

Positive! Everyone in your sales department was friendly and happy to meet us. Our salesman Adrian was easy to work with, explained everything well and even took us to your Service Department and introduced us to your Service Manager and Service Advisors. We were impressed by the size and cleanliness of your Service Department. Adrian demonstrated the OnStar plus the other vehicle options to assure we are aware of how each operate. Paden, the Business Manager was knowledgeable and friendly. Overall our experience with Cecil Atkission Motors was very positive.

New 2017 Silverado

Positive! Everyone in your sales department was friendly and happy to meet us. Our salesman Adrian was easy to work with, explained everything well and even took us to your Service Department and introduced us to your Service Manager and Service Advisors. We were impressed by the size and cleanliness of your Service Department. Adrian demonstrated the OnStar plus the other vehicle options to assure we are aware of how each operate. Paden, the Business Manager was knowledgeable and friendly. Overall our experience with Cecil Atkission Motors was very positive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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escalade customer

The service was fine but I have purchased 2 Cadillacs and each time I was assured that a loaner car would be available anytime I needed service. Everytime I have brought a car in for service, a loaner car is not available. Since I am more than an hour from the dealership, this requires that my wife and I drive both cars to the dealership each way. This past service the dealership did deliver my car to the house after repairs (transmissions should not go bad at 33k) but it still required a one way trip by both my wife and I.

escalade customer

The service was fine but I have purchased 2 Cadillacs and each time I was assured that a loaner car would be available anytime I needed service. Everytime I have brought a car in for service, a loaner car is not available. Since I am more than an hour from the dealership, this requires that my wife and I drive both cars to the dealership each way. This past service the dealership did deliver my car to the house after repairs (transmissions should not go bad at 33k) but it still required a one way trip by both my wife and I.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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