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We’ve always received quality care at Appel Ford, whether servicing or purchasing a vehicle. We will not go anywhere else to buy a Ford product.
Brenham Proud, thank you for your business and the 5-star review. We look forward to taking care of your future vehicle needs!
Appreciate the interaction and service provided. The sales person was helpful and very knowledgeable. JJ McLarty. Finance mgr Zach was very helpful and... made buying less stressful
Ken, thank you for the 5-star review and your business. I will make sure that JJ and Zach hear about your comments.!
It was the best experience I ever had buying a new car. Was treated with respect. In and out in approximately 3 to 4 hours. My wife and I will always shop... at Appel ford. I Can't see shopping anywhere else. The folks there are truly the best.
Richard, thank you for the review. Thank you for your business.
Went in for warranty service on my F-150. Was completed sooner than expected; no issues. I’ve never had a problem with this dealership. Friendly... and efficient.
LBJ, thank you for your business and your 5-star review on Cars.com. We do appreciate your business!
The service was fast and courteous. They checked the tires and found that the tires were OK. They returned the vehicle and did not charge us to the inspection.
Took vehicle in for oil change, tire rotation and some recall work. And, while doing the oil change, they noticed some warranty work that was needed. They... completed all the work timely and efficiently.
I put $500.00 deposit on a car and committed to buy. They sold the car right out from underneath me in less than 1 hr.
The customer would never commit to the price, time or date to finalize the transaction. We decided to cancel the transaction. We were not going to hol...d the vehicle with the uncertainty of finalizing the purchase. We refunded her money and sold the car to a customer that came into the dealership on the same day. Family, Honesty, and community are the core values we strive to put first in our business practices.
My complaint deals with tire rotation. They need to adjust tires pressure for the new location of tires. Front verses the rear . I’m tired of the... sensors check your tires as soon as you leave shop!!!!!
Would have given all 5's except for one thing. When I asked for the freon to be checked , I was told that Appel charges $99 for that. Sort of soured... my experience with Appel service. I would recommend Appel to a friend for sales and service, other than A/C.
I have been using this dealership for service for more than three years and have always been impressed by their friendliness and professionalism. I would... highly recommend them.