Reviews
They were very prompt, professional, and convenient.
They were very prompt, professional, and convenient. They delivered our Expedition to our house once it was ready, which was convenient for my schedule.
They were very prompt, professional, and convenient.
They were very prompt, professional, and convenient. They delivered our Expedition to our house once it was ready, which was convenient for my schedule.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a great experience at Appel Ford!
Always a great experience at Appel Ford! Fast and friendly service will always keep me coming back!
Always a great experience at Appel Ford!
Always a great experience at Appel Ford! Fast and friendly service will always keep me coming back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rated a fair, as the owner of the dealership happened to
Rated a fair, as the owner of the dealership happened to be out front when I pulled in and introduced himself and took me to the salesman. Otherwise 1* I had emailed the salesman and told him a used and new Santa Cruz was my interest and made an appointment for this morning. The salesman obviously had not read my email(s) or prepared for my visit. On the new one, I had voiced my concern with the interior prior to visiting and the did send me a video and pics. Upon seeing the interior, decided not for me. On the used one, asked where it was located, he said he would go check. Car was sold. Made excuse later that it sold last night and they are a big dealership (laughable, town has maybe 20,000 people).......and you did not check when you knew I was driving an hour!! Dealership might be okay, salesman I dealt with not so much.
Rated a fair, as the owner of the dealership happened to
Rated a fair, as the owner of the dealership happened to be out front when I pulled in and introduced himself and took me to the salesman. Otherwise 1* I had emailed the salesman and told him a used and new Santa Cruz was my interest and made an appointment for this morning. The salesman obviously had not read my email(s) or prepared for my visit. On the new one, I had voiced my concern with the interior prior to visiting and the did send me a video and pics. Upon seeing the interior, decided not for me. On the used one, asked where it was located, he said he would go check. Car was sold. Made excuse later that it sold last night and they are a big dealership (laughable, town has maybe 20,000 people).......and you did not check when you knew I was driving an hour!! Dealership might be okay, salesman I dealt with not so much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Was not just about the sale.
Was not just about the sale. I receive great attention prior to the sale. A lot of communication before the sale. The sales was NOT a high pressure sale. Very refreshing! The paperwork process was not aggressive on their part, which I appreciated. After the sale, the communication continued. Phone calls and text were made. Thank you Buck for all that you did for us!!!
Was not just about the sale.
Was not just about the sale. I receive great attention prior to the sale. A lot of communication before the sale. The sales was NOT a high pressure sale. Very refreshing! The paperwork process was not aggressive on their part, which I appreciated. After the sale, the communication continued. Phone calls and text were made. Thank you Buck for all that you did for us!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On time with the items for the car Sam has been
On time with the items for the car Sam has been incredibly helpful with all the matters concerning my car towing and rental along with fixing the oil pump that was a total recall As a customer I recommend Sam to get rewarded and as soon I need a new vehicle I will visit Ford Appel Brenham Texas
On time with the items for the car Sam has been
On time with the items for the car Sam has been incredibly helpful with all the matters concerning my car towing and rental along with fixing the oil pump that was a total recall As a customer I recommend Sam to get rewarded and as soon I need a new vehicle I will visit Ford Appel Brenham Texas
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasure working with the folks at Appel!
Always a pleasure working with the folks at Appel! Blake is super helpful and ensures the vehicle buying experience is a no hassle one. I cannot recommend them enough.
Always a pleasure working with the folks at Appel!
Always a pleasure working with the folks at Appel! Blake is super helpful and ensures the vehicle buying experience is a no hassle one. I cannot recommend them enough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jony Benítez at Appel Ford in Brenham, TX helped me find
Jony Benítez at Appel Ford in Brenham, TX helped me find my dream truck! I’d recommend anyone to buy a vehicle from him!
Jony Benítez at Appel Ford in Brenham, TX helped me find
Jony Benítez at Appel Ford in Brenham, TX helped me find my dream truck! I’d recommend anyone to buy a vehicle from him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had great experience with the team.
Had great experience with the team. Got a ranger raptor and very smooth / fair pricing. Looking forward for continued business.. thanks to Blake, Patrick and Will. Tc guys enjoying the truck.
Had great experience with the team.
Had great experience with the team. Got a ranger raptor and very smooth / fair pricing. Looking forward for continued business.. thanks to Blake, Patrick and Will. Tc guys enjoying the truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service, and they went out of their way to find
Great service, and they went out of their way to find what I was looking for.
Great service, and they went out of their way to find
Great service, and they went out of their way to find what I was looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Blake was incredible at giving me time and space to
Blake was incredible at giving me time and space to consider a big ticket item purchase. I would have liked for the finance discussion to have been more thorough and less rushed. I missed some important pricing information because the presentation was pressured, fast and furious.
Blake was incredible at giving me time and space to
Blake was incredible at giving me time and space to consider a big ticket item purchase. I would have liked for the finance discussion to have been more thorough and less rushed. I missed some important pricing information because the presentation was pressured, fast and furious.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase