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AutoNation Ford Panama City

(1,980 reviews)
Visit AutoNation Ford Panama City
Sales hours: 8:30am to 7:00pm
View all hours
Sales
Monday 8:30am–7:00pm
Tuesday 8:30am–7:00pm
Wednesday 8:30am–7:00pm
Thursday 8:30am–7:00pm
Friday 8:30am–7:00pm
Saturday 8:30am–6:00pm
Sunday Closed
New (888) 371-9738 (888) 371-9738
Used (888) 882-9796 (888) 882-9796
Service (888) 733-7147 (888) 733-7147

Reviews

(1,980 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Panama City from DealerRater.

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Great sales experience, but having terrible time getting

Great sales experience, but having terrible time getting them to do warranty work, under a Ford service bulletin, on our Bronco.🤨

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rosemarie, we appreciate you taking the time to respond. The staff at AutoNation Ford Panama City take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (850) 253-7000 to discuss what we can do to help.

Worst Dealership in Panama City Florida -5 Stars Avoid at

Worst Dealership in Panama City Florida -5 Stars Avoid at All Cost!!! I now have also experienced the Service Dept 2.5 hours to change oil and rotate tires with Appointment...My Expedition only has 4558 miles on it the next oil sticker has a mileage of 49358 mile they can't even get a sticker right. Again Avoid At All Cost!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (850) 253-7000 at your earliest convenience to discuss how we can turn this experience into a positive one.

Charles and the team were absolute pros and were able to

Charles and the team were absolute pros and were able to get me the truck I wanted at the price I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Zafer helped my husband and I wonderfully from beginning

Zafer helped my husband and I wonderfully from beginning to end! After one vehicle transfer fell through, he wasn?t to blame, he was quick to send multiple options that were up for a transfer! We found the one! Once it arrived at the lot, we were notified and within a few hours we were headed home in our new Pacifica!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Jacquelyn, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Courteous service the salesman and the financial officer

Courteous service the salesman and the financial officer were very helpful and nice and I would do it again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Mary, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

The whole procedure was fantastic.

The whole procedure was fantastic. everyone that we don?t with was very respectful and nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello John, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Eric did an amazing job from start to finish.

Eric did an amazing job from start to finish. Brad went over and beyond my expectations in the financing dept! I couldn?t be happier with the experience of purchasing my dream truck a 2024 Bronco!!! Thank you so much Auto Nation in Panama City! Yall are the best hands down!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Kristen! If you ever need help, just give us a call. Happy motoring!

Jackson, my sales person was excellent very well

Jackson, my sales person was excellent very well communicator his supervisor and all the staff members were excellent to deal with. If I have to buy another Ford. I will definitely go through Jackson.😊🥰

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Sam was very helpful and engaged.

Sam was very helpful and engaged. If he didn’t know an answer to a question, he quickly found it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. If you ever need help, just give us a call. Happy motoring!

Great selection and very some experience with sales and

Great selection and very some experience with sales and finance would highly recommend this dealership and my Sale person Sam did a outstanding job! 5 🌟

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!