Reviews
Hands down, the place to buy a Mazda in Jax area
My experience at Mazda City could not have been better. Sales Rep Stevens Constantino, Luis and Cole, the managers that handled my trade and financial matters, were helpful and offered a stress-free, straight-forward transaction. I highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lou, we're delighted to know that Stevens, Luis, and Cole made your experience at Mazda City of Orange Park a positive one. Thanks for recommending us!
Excellent customer service
The service department was wonderful. They informed me that the service would be 2 hours and it was. The service women kept me informed of the progress.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kay, we're glad to know our Mazda City of Orange Park service department lived up to your expectations! Thanks for the positive feedback.
Very happy with my CX 50
Highly recommend this dealership. Steven Constantino was great working with me on my new purchase. Shown me a great selection of suvs in my colors and options. The dealership was clean, modern and bright. Excellent selection of great vehicles on the lot . No need to shop anywhere else .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gregory, it's fantastic to know that Steven and our team at Mazda City of Orange Park were able to assist you in finding the perfect SUV! We appreciate your recommendation and are glad you stopped in!
Great Experience
Great experience with Robbie, Luis and Cole. Very professional and made the deal for our CX-9 a very pleasant experience. Would highly refer my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bill, we're delighted to know Robbie, Luis, and Cole made your Mazda CX-9 purchase a pleasant experience at Mazda City of Orange Park. Thanks for recommending us to your friends!
Great experience with sales person Victor.
Victor is the best sales person I ever met! He knows his subject! Knows everything about features, modes, communications He was very patient explaing us step by step each knob and button the vehicle is oveload Helped to hook up phones, emailed us video about garage opening /car connection He spent A lot of time with us answering all questions If you want to buy a car from Mazda of Orange Park then I definitely recommend to see Victor Why? Because he LOVES what he is doing!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vadim, it's fantastic to know that Victor provided you with such detailed and helpful service at Mazda City of Orange Park. We're glad he could assist in making your car buying experience a positive one! Thanks for the recommendation!
Great experience
I purchased a 2023 CX5 from Victor Thompson and the experience was awesome. I’ve purchased from Victor before and like always he communicated quickly, valued my time and delivered what he promised. I will always continue to buy my Mazda’s from Victor in the future. Great service better person. Thant you Victor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to know that your experience with Victor at Mazda City of Orange Park was awesome! It's great to see such loyalty and we look forward to serving you in the future. Enjoy your new 2023 CX-5!
I recommend To Bush Mazda City. Great Experience
Excellent service staff and service. I purchased my Mazda from the dealer almost two years ago. Completely satisfied with my purchase experience and the following servicing. Comfortable and welcoming service lounge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review of Mazda City of Orange Park! We're so glad to hear that you've had an excellent experience with our service team. It's wonderful to have satisfied customers like yourself!
Great Experience!
My wife wanted a MX5 and we found one at Mazda City. We called and John and Cole had the vehicle waiting for us to review. The vehicle was top notch, clean and wonderful. John went beyond helpful and as a result, the car was purchased. John, Cole, Louis and Sean are assets to Mazda City. No hype, pressure or drama. Great experience. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wayne, thank you for the fantastic review! We're so glad that John, Cole, Louis, and Sean provided you with a great car-buying experience at Mazda City. Enjoy your new MX-5 and drive safely!
Great experience at Mazda City
I was very happy with my experience with the team at Mazda City. Both Victor and Aaron were very attentive to my concerns and provided excellent customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anne, thank you so much for the kind words! We're glad to hear that Victor and Aaron provided excellent customer service. We appreciate your business and hope to see you again at Mazda City of Orange Park!
Thanks, Mazda City!
My husband and I had such a wonderful experience purchasing my new car. Neil was awesome and so helpful. We couldn’t have asked for a more welcoming experience filled with answers and laughs. Thanks, Mazda City and Neil!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Mallory! We're thrilled to hear that you and your husband had a terrific experience thanks to Neil and the team at Mazda City of Orange Park. Your business means a lot to us and we look forward to working with you again in the future. Enjoy the ride!