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Sterling Kia

(53 reviews)

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(53 reviews)

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Customer service is always on point and personnel are

Customer service is always on point and personnel are friendly and professional. I live an hour away and it is definitely worth the drive. Thanks Sterling! I will definitely return for my next maintenance need. See ya then, Ms. Jodi Thibodeaux

Customer service is always on point and personnel are

Customer service is always on point and personnel are friendly and professional. I live an hour away and it is definitely worth the drive. Thanks Sterling! I will definitely return for my next maintenance need. See ya then, Ms. Jodi Thibodeaux

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mr Richard Hayes and Mr Robert Cook were amazing as

Mr Richard Hayes and Mr Robert Cook were amazing as always! I picked the vehicle I wanted and was in and out in no time with no haggling over pricing. What a great experience. Recommend Sterling Kia to EVERYONE

Mr Richard Hayes and Mr Robert Cook were amazing as

Mr Richard Hayes and Mr Robert Cook were amazing as always! I picked the vehicle I wanted and was in and out in no time with no haggling over pricing. What a great experience. Recommend Sterling Kia to EVERYONE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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There are automobile dealerships and then there is

There are automobile dealerships and then there is Sterling Kia. You will drive an impeccable automobile and treated like your their only customer every time you are there or need a question answered. Our Kia experiences could not be more cared for than if we were a member of the family. Don't take my word for it. Go see for yourself. It doesn't get better than this.

There are automobile dealerships and then there is

There are automobile dealerships and then there is Sterling Kia. You will drive an impeccable automobile and treated like your their only customer every time you are there or need a question answered. Our Kia experiences could not be more cared for than if we were a member of the family. Don't take my word for it. Go see for yourself. It doesn't get better than this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service was fast and complete good job Sterling.

Friendly Knowledgeable person assisted in every step of the process . Was in and out in less than an hour. Was Was very impressed, and Will highly recommend to my friends.

Service was fast and complete good job Sterling.

Friendly Knowledgeable person assisted in every step of the process . Was in and out in less than an hour. Was Was very impressed, and Will highly recommend to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Satisfied customer, great customer service and ser

Customer service is great!!! Nice and clean lounge area, my vehicle is always complete in a timely manner. All around just a great environment and experience!!! I would definitely recommend to family and friends!!!!!

Satisfied customer, great customer service and ser

Customer service is great!!! Nice and clean lounge area, my vehicle is always complete in a timely manner. All around just a great environment and experience!!! I would definitely recommend to family and friends!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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BETRAYED SOUL SEEKING GENUINE SERVICE WITHOUT FAIL

INSURANCE PAID FOR AN ENGINE REPLACEMENT, BUT KIA STERLING ONLY ADDED PARTS! SUCH A DECEPTION IS PUNISHABLE, AND SHOULD BE EXPOSED FOR OTHER CUSTOMERS' KNOWLEDGE.

BETRAYED SOUL SEEKING GENUINE SERVICE WITHOUT FAIL

INSURANCE PAID FOR AN ENGINE REPLACEMENT, BUT KIA STERLING ONLY ADDED PARTS! SUCH A DECEPTION IS PUNISHABLE, AND SHOULD BE EXPOSED FOR OTHER CUSTOMERS' KNOWLEDGE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best service ever got at dealer .was ready to hel

Excellent service I got there the people was great nice and friendly and helpful and eager to help you .and make sure you are happy with the job.

Best service ever got at dealer .was ready to hel

Excellent service I got there the people was great nice and friendly and helpful and eager to help you .and make sure you are happy with the job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pleasant service experience!!

I needed to bring my Kia Soul in for an airbag recall. I live 1 hour away from the dealership. I called at 10:00AM and let the service adviser know what’s I needed done. I asked him if I arrived at 11:00 how long does he think I would be there. I just needed to have an idea how long it would take. He told me they should be finished by 1:00. I was there at 11:00 and they came get me at 12:30 to let me know it was ready. Nice pleasant waiting room with hot coffee. I was very pleased with my service experience.

Pleasant service experience!!

I needed to bring my Kia Soul in for an airbag recall. I live 1 hour away from the dealership. I called at 10:00AM and let the service adviser know what’s I needed done. I asked him if I arrived at 11:00 how long does he think I would be there. I just needed to have an idea how long it would take. He told me they should be finished by 1:00. I was there at 11:00 and they came get me at 12:30 to let me know it was ready. Nice pleasant waiting room with hot coffee. I was very pleased with my service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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πŸŽπŸŽ―πŸŽπŸ‘πŸŽˆπŸŽ‰πŸŽŠπŸ†$@&!?!?🎯πŸ’ͺπŸΎπŸ’™β€οΈπŸ’ƒπŸ½πŸ™ŒπŸ½ Awesome 😎

Great customer service an the wait time was acceptable! I will surely shop here for my next vehicle purchase an the company need to have more access to oil change coupons

πŸŽπŸŽ―πŸŽπŸ‘πŸŽˆπŸŽ‰πŸŽŠπŸ†$@&!?!?🎯πŸ’ͺπŸΎπŸ’™β€οΈπŸ’ƒπŸ½πŸ™ŒπŸ½ Awesome 😎

Great customer service an the wait time was acceptable! I will surely shop here for my next vehicle purchase an the company need to have more access to oil change coupons

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Love My Kia

I’ve been a customer with Sterling KIA since 2007. I can’t stress enough how this company has pulled me through when I needed them the most. In 14 years my vehicle had a hiccup and instead of risking it Kia covered my towing and set me up with a rental. The most courteous customer service received. They’ve never let me down. Oil changes are quick and waiting area is very clean. 5 star service

Love My Kia

I’ve been a customer with Sterling KIA since 2007. I can’t stress enough how this company has pulled me through when I needed them the most. In 14 years my vehicle had a hiccup and instead of risking it Kia covered my towing and set me up with a rental. The most courteous customer service received. They’ve never let me down. Oil changes are quick and waiting area is very clean. 5 star service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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