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(521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hub City Ford from DealerRater.

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I purchased a car awhile back and like 3 weeks after I

I purchased a car awhile back and like 3 weeks after I had, the transmission went out. And hub city wanted to offer me $200 on a $1500 transmission job. So I had 2 bills. Car note and loan note. So I promise NEVER TO BUY FROM HUB CITY FORD AGAIN

I purchased a car awhile back and like 3 weeks after I

I purchased a car awhile back and like 3 weeks after I had, the transmission went out. And hub city wanted to offer me $200 on a $1500 transmission job. So I had 2 bills. Car note and loan note. So I promise NEVER TO BUY FROM HUB CITY FORD AGAIN

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The entire Team @ Hub City Ford is a pleasure to work

The entire Team @ Hub City Ford is a pleasure to work with. Toby Guy assisted me and answered all my questions and then some. This is the 3rd vehicle I purchased from Hub City Ford and each and every time has been the best experience you could expect. I also want to say that Byran Benoit has gone over and above what is expected concerning my service expectations. Sincerely, -Jay

The entire Team @ Hub City Ford is a pleasure to work

The entire Team @ Hub City Ford is a pleasure to work with. Toby Guy assisted me and answered all my questions and then some. This is the 3rd vehicle I purchased from Hub City Ford and each and every time has been the best experience you could expect. I also want to say that Byran Benoit has gone over and above what is expected concerning my service expectations. Sincerely, -Jay

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Ford guy

This is my second purchase from HuB City Ford. My salesperson Holli is the best. I?m from New Orleans and I shop 2 hours away for the excellent personal service that HuB City provides.

Ford guy

This is my second purchase from HuB City Ford. My salesperson Holli is the best. I?m from New Orleans and I shop 2 hours away for the excellent personal service that HuB City provides.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Allen, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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24' Ford Maverick XLT

Ramone was there from the beginning when I was trying to decide on going with the new Ford Maverick to the day I came in to pick it up and also moving forward.

24' Ford Maverick XLT

Ramone was there from the beginning when I was trying to decide on going with the new Ford Maverick to the day I came in to pick it up and also moving forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always attentive to my needs, always prompt and truthful.

Always attentive to my needs, always prompt and truthful. I go nowhere else thank hou

Always attentive to my needs, always prompt and truthful.

Always attentive to my needs, always prompt and truthful. I go nowhere else thank hou

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Sales people were knowledgeable and friendly.

Sales people were knowledgeable and friendly. My salesman Michael was helpful and friendly. The insurance young lady was also very helpful and friendly.

Sales people were knowledgeable and friendly.

Sales people were knowledgeable and friendly. My salesman Michael was helpful and friendly. The insurance young lady was also very helpful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Their service and professionalism was tops Demarcus

Their service and professionalism was tops Demarcus called about 15 minutes after my inquiry and was very accommodating

Their service and professionalism was tops Demarcus

Their service and professionalism was tops Demarcus called about 15 minutes after my inquiry and was very accommodating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Didn't happen!

Didn't happen! No call back or anything about the vehicle, if I was approve for finance

Didn't happen!

Didn't happen! No call back or anything about the vehicle, if I was approve for finance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Buying a car from this dealership was the most pleasant

Buying a car from this dealership was the most pleasant experience I have ever had with any purchase of an automobile. They provided friendly customer service in which it was easy to negotiate and arrive at a good price for both my new automobile and my trade in.

Buying a car from this dealership was the most pleasant

Buying a car from this dealership was the most pleasant experience I have ever had with any purchase of an automobile. They provided friendly customer service in which it was easy to negotiate and arrive at a good price for both my new automobile and my trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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They have always been very helpful and professional.

They have always been very helpful and professional. I have purchased a few F250 Tuscany Pick up trucks. I recently purchased a 2023 Ford Bronco and Jack Broussard was great. I would also like to mention how great Brent Romero is and always very accommodating in the service department. Thank you guys !

They have always been very helpful and professional.

They have always been very helpful and professional. I have purchased a few F250 Tuscany Pick up trucks. I recently purchased a 2023 Ford Bronco and Jack Broussard was great. I would also like to mention how great Brent Romero is and always very accommodating in the service department. Thank you guys !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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