Reviews
Write a reviewGayle Harmon
Hub City Ford is always there for me. I wouldn't go to any other dealer for sales or service.
Hi Gayle, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
I had great service with Scott Touchet as my salesman.
I had great service with Scott Touchet as my salesman. Not only did he make the buying process easy, he was very knowledgeable about the truck I bought and took time to show me everything about my new truck and he made sure I understood how to use all the features. I will use him and Hub City Ford for all my vehicle purchases.
Brand new truck 2014 F-150 after 3 months has coolant in
Brand new truck 2014 F-150 after 3 months has coolant in my engine cylinders. Kept vehicle 3 months said it was ready picked it up still had same problem. Kept vehicle 3 more months called it’s ready. 6 months later my spark plugs were bad. I guess so water was pumped into cylinders. Would not warranty charged 900$ for new plugs. Would never buy another vehicle from hub city or Ford.
Taylor was great to work with.
Taylor was great to work with. Vehicle selection was great. Todd Citron runs a great shop!
Great experience!
We had a great experience with Hub City Ford! Sutton was helpful and efficient in helping us through the process of purchasing a vehicle. We are very pleased!
Hi Lin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Had discount coupon for service on my truck, told service
Had discount coupon for service on my truck, told service advisor that it was under my keys and to please apply it to my bill. Well when it was all said and done no he did not apply this to my bill and the cashier was very rude about the whole thing. I've bought several Ford trucks there but the F-250 is likely my last, service is slowly going down hill!
Salesman was very friendly and helpful.
Salesman was very friendly and helpful. Made the whole process very smooth and easy. He was very knowledgeable and honest. Helped us get into a very nice vehicle.
No follow up in getting the parts for my vehicle.
No follow up in getting the parts for my vehicle. Called another Ford dealership and the parts department found the parts and schedule the install. No enthusiasm to help the customer. Sad isn’t it.
Service at Hub City Ford Lafayette, La
Can?t be happier with Paul and Mr. Antione service, they are awesome
Bought an F150 from Hubcity ford.
Bought an F150 from Hubcity ford. The order experience from ford was difficult had to wait 11 months for truck to show up. Hub city did all they could to make the experience better. Would defiantly buy from hub city again.