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Hub City Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (523 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (523 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hub City Ford from DealerRater.

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Yesterday, Feb. 4th I went to Hub City Ford to get my car inspected. Every employee I encountered were all so helpful, kind and polite. If I ever decide to buy another vehicle, I will definitely go to this dealership. I also appreciate everything that the family has done for the Food Net. program for the past decades. Sincerely, Nancy Taylor

Yesterday, Feb. 4th I went to Hub City Ford to get my car inspected. Every employee I encountered were all so helpful, kind and polite. If I ever decide to buy another vehicle, I will definitely go to this dealership. I also appreciate everything that the family has done for the Food Net. program for the past decades. Sincerely, Nancy Taylor

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I’m not a fan of the computerization of cars but today when our new Ford Explorer had problems, the staff took care of everything much quicker than I thought could happen. A special shout out to Theresa Latiolais, who sold us the car earlier this year, taking time from her busy day and helping the process along for us.

I’m not a fan of the computerization of cars but today when our new Ford Explorer had problems, the staff took care of everything much quicker than I thought could happen. A special shout out to Theresa Latiolais, who sold us the car earlier this year, taking time from her busy day and helping the process along for us.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I purchased a car awhile back and like 3 weeks after I had, the transmission went out. And hub city wanted to offer me $200 on a $1500 transmission job. So I had 2 bills. Car note and loan note. So I promise NEVER TO BUY FROM HUB CITY FORD AGAIN

I purchased a car awhile back and like 3 weeks after I had, the transmission went out. And hub city wanted to offer me $200 on a $1500 transmission job. So I had 2 bills. Car note and loan note. So I promise NEVER TO BUY FROM HUB CITY FORD AGAIN

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The entire Team @ Hub City Ford is a pleasure to work with. Toby Guy assisted me and answered all my questions and then some. This is the 3rd vehicle I purchased from Hub City Ford and each and every time has been the best experience you could expect. I also want to say that Byran Benoit has gone over and above what is expected concerning my service expectations. Sincerely, -Jay

The entire Team @ Hub City Ford is a pleasure to work with. Toby Guy assisted me and answered all my questions and then some. This is the 3rd vehicle I purchased from Hub City Ford and each and every time has been the best experience you could expect. I also want to say that Byran Benoit has gone over and above what is expected concerning my service expectations. Sincerely, -Jay

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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This is my second purchase from HuB City Ford. My salesperson Holli is the best. I?m from New Orleans and I shop 2 hours away for the excellent personal service that HuB City provides.

This is my second purchase from HuB City Ford. My salesperson Holli is the best. I?m from New Orleans and I shop 2 hours away for the excellent personal service that HuB City provides.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Allen, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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Ramone was there from the beginning when I was trying to decide on going with the new Ford Maverick to the day I came in to pick it up and also moving forward.

Ramone was there from the beginning when I was trying to decide on going with the new Ford Maverick to the day I came in to pick it up and also moving forward.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always attentive to my needs, always prompt and truthful. I go nowhere else thank hou

Always attentive to my needs, always prompt and truthful. I go nowhere else thank hou

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Sales people were knowledgeable and friendly. My salesman Michael was helpful and friendly. The insurance young lady was also very helpful and friendly.

Sales people were knowledgeable and friendly. My salesman Michael was helpful and friendly. The insurance young lady was also very helpful and friendly.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Their service and professionalism was tops Demarcus called about 15 minutes after my inquiry and was very accommodating

Their service and professionalism was tops Demarcus called about 15 minutes after my inquiry and was very accommodating

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5.0
  • Does recommend this dealer
  • Shopped for a used car
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Didn't happen! No call back or anything about the vehicle, if I was approve for finance

Didn't happen! No call back or anything about the vehicle, if I was approve for finance

Rating breakdown (out of 5):
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Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
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