Reviews
Last week, I went shopping for an XC90 at Volvo Cars of
Last week, I went shopping for an XC90 at Volvo Cars of Austin, and the entire experience exceeded my expectations—thanks in large part to our exceptional Volvo Product Specialist, Hassan Ait Lahoucine. From the moment I walked in, Hassan greeted me with a warm and friendly smile and instantly made me feel at ease. Hassan demonstrated a rare combination of expert knowledge, genuine friendliness, and true professionalism. He took the time to answer our questions thoroughly, explaining every detail of the vehicle and the whole purchase process with clarity and patience. His deep understanding of Volvo's lineup was impressive, and he matched us with precisely what we were looking for with the inventory at hand. He took me for a test drive and was very patient, explaining and showcasing the many features of this car. The next day, I came back with my husband, and he, of course, absolutely loved Hassan. We ended up getting our car, and what stood out to us was how seamless and stress-free the entire experience was. Hassan was attentive, respectful, trustworthy, and sincerely committed to ensuring our satisfaction every step of the way. He made what could have been a complicated process feel effortless. Hassan is the type of salesperson who goes above and beyond without being pushy or making customers feel rushed. We truly felt like valued customers and not just another transaction. We wholeheartedly recommend Hassan Ait Lahoucine to anyone looking for a new Volvo. He’s a true asset to the Volvo brand, and we would absolutely do business with him again. Thank you, Hassan and Volvo Cars of Austin, for making our experience so outstanding! Also, a shout-out to Kris, the finance manager, who was very transparent with all the extra add-ons and so friendly.
Last week, I went shopping for an XC90 at Volvo Cars of
Last week, I went shopping for an XC90 at Volvo Cars of Austin, and the entire experience exceeded my expectations—thanks in large part to our exceptional Volvo Product Specialist, Hassan Ait Lahoucine. From the moment I walked in, Hassan greeted me with a warm and friendly smile and instantly made me feel at ease. Hassan demonstrated a rare combination of expert knowledge, genuine friendliness, and true professionalism. He took the time to answer our questions thoroughly, explaining every detail of the vehicle and the whole purchase process with clarity and patience. His deep understanding of Volvo's lineup was impressive, and he matched us with precisely what we were looking for with the inventory at hand. He took me for a test drive and was very patient, explaining and showcasing the many features of this car. The next day, I came back with my husband, and he, of course, absolutely loved Hassan. We ended up getting our car, and what stood out to us was how seamless and stress-free the entire experience was. Hassan was attentive, respectful, trustworthy, and sincerely committed to ensuring our satisfaction every step of the way. He made what could have been a complicated process feel effortless. Hassan is the type of salesperson who goes above and beyond without being pushy or making customers feel rushed. We truly felt like valued customers and not just another transaction. We wholeheartedly recommend Hassan Ait Lahoucine to anyone looking for a new Volvo. He’s a true asset to the Volvo brand, and we would absolutely do business with him again. Thank you, Hassan and Volvo Cars of Austin, for making our experience so outstanding! Also, a shout-out to Kris, the finance manager, who was very transparent with all the extra add-ons and so friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rajaa, your terrific review made our day! We are thrilled that Hassan provided such thorough, patient service throughout the purchase process and we hope to see you and your husband again in the future. Thanks so much for your business! - Volvo Cars of Austin
Hassan was great to work with & found us the perfect car.
Hassan was great to work with & found us the perfect car. Highly recommend this dealership to any car buyers!
Hassan was great to work with & found us the perfect car.
Hassan was great to work with & found us the perfect car. Highly recommend this dealership to any car buyers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Hassan helped you find the perfect car at Volvo Cars of Austin! Thank you for recommending us and sharing your experience. - Volvo Cars of Austin
I recently got my Volvo XC40 and I’m beyond happy with
I recently got my Volvo XC40 and I’m beyond happy with it! The car is super comfortable, smooth to drive, and has all the features I wanted. It looks great, drives like a dream, and makes me feel really safe on the road. Huge shoutout to the amazing team, Chris, Shannon, Linda and Kris, who helped me through the whole process, they were super patient, kind, and really took the time to make sure I get the best deal. I never felt rushed or pressured, and they made everything so easy. If you’re thinking about getting a Volvo, definitely check this place out. Great car, and even better people! Highly recommended for anyone who wants to get a great reliable car!
I recently got my Volvo XC40 and I’m beyond happy with
I recently got my Volvo XC40 and I’m beyond happy with it! The car is super comfortable, smooth to drive, and has all the features I wanted. It looks great, drives like a dream, and makes me feel really safe on the road. Huge shoutout to the amazing team, Chris, Shannon, Linda and Kris, who helped me through the whole process, they were super patient, kind, and really took the time to make sure I get the best deal. I never felt rushed or pressured, and they made everything so easy. If you’re thinking about getting a Volvo, definitely check this place out. Great car, and even better people! Highly recommended for anyone who wants to get a great reliable car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jess, we're delighted to hear you're enjoying your Volvo XC40 and that you had such a positive experience with Chris, Shannon, Linda, and Kris! Thanks for the recommendation and please don't hesitate to reach out if we can be of service again in the future! - Volvo Cars of Austin
Hassan was great to work with on the purchase of an XC60.
Hassan was great to work with on the purchase of an XC60. He took time to answer all of our questions and we did not feel pressured to buy.
Hassan was great to work with on the purchase of an XC60.
Hassan was great to work with on the purchase of an XC60. He took time to answer all of our questions and we did not feel pressured to buy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John, we're delighted to hear that Hassan provided a pressure-free and informative experience at Volvo Cars of Austin. Enjoy your new XC60!
Austin Volvo dealer provided us with great service as we
Austin Volvo dealer provided us with great service as we had to deal with turning back our Volvo while we still had a 1-year lease to go on VCFS. We needed to give back the car earlier due to immigration into Europe. The sales team worked out a solution for us where we did not lose any money and where Volvo Austin gets a nice used car to re-sell into the market. We are very happy, great service! Also, the Volvo maintenance experience at this location has been excellent. Thanks once aigin for the good care.
Austin Volvo dealer provided us with great service as we
Austin Volvo dealer provided us with great service as we had to deal with turning back our Volvo while we still had a 1-year lease to go on VCFS. We needed to give back the car earlier due to immigration into Europe. The sales team worked out a solution for us where we did not lose any money and where Volvo Austin gets a nice used car to re-sell into the market. We are very happy, great service! Also, the Volvo maintenance experience at this location has been excellent. Thanks once aigin for the good care.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Rene & Simone, we're delighted to hear that our team at Volvo Cars of Austin could assist you with your lease return and provide excellent service. We appreciate your kind words and wish you all the best in Europe!
I had the pleasure of working with Alex Morataya at Volvo
I had the pleasure of working with Alex Morataya at Volvo Cars of Austin, and I couldn't be happier with the experience. Alex showed genuine interest in ensuring I was well-informed and comfortable with every aspect of my 2025 Volvo XC40 purchase. He was always responsive and went above and beyond to help with my many questions. Not once did I feel pressured during the purchase process. If you're looking for someone who is professional, knowledgeable, and patient, ask for Alex. Thank you, Alex, for making this such a positive experience and I love my car!
I had the pleasure of working with Alex Morataya at Volvo
I had the pleasure of working with Alex Morataya at Volvo Cars of Austin, and I couldn't be happier with the experience. Alex showed genuine interest in ensuring I was well-informed and comfortable with every aspect of my 2025 Volvo XC40 purchase. He was always responsive and went above and beyond to help with my many questions. Not once did I feel pressured during the purchase process. If you're looking for someone who is professional, knowledgeable, and patient, ask for Alex. Thank you, Alex, for making this such a positive experience and I love my car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cindy, we're delighted to hear that Alex provided such a positive experience at Volvo Cars of Austin. It's great to know he made your 2025 Volvo XC40 purchase smooth and pressure-free. Enjoy every mile in your new car! - Volvo Cars of Austin
Purchased a used vehicle for my son’s first car.
Purchased a used vehicle for my son’s first car. Hassan was great, he kept me informed through the entire process. Even though I was from out of the area he made sure I got all the information I needed for purchase. I would highly recommend this dealership.
Purchased a used vehicle for my son’s first car.
Purchased a used vehicle for my son’s first car. Hassan was great, he kept me informed through the entire process. Even though I was from out of the area he made sure I got all the information I needed for purchase. I would highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Christopher, we're delighted to hear that Hassan provided you with excellent service at Volvo Cars of Austin. Thank you for recommending us and trusting our team with your son's first car purchase! Safe travels ahead! - Volvo Cars of Austin
I had a great experience buying my car from Thayne.
I had a great experience buying my car from Thayne. He was incredibly kind, patient, and helpful in answering all of my questions. I would highly recommend him to anyone looking for a car.
I had a great experience buying my car from Thayne.
I had a great experience buying my car from Thayne. He was incredibly kind, patient, and helpful in answering all of my questions. I would highly recommend him to anyone looking for a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amy, we're delighted to hear that Thayne provided you with such a positive experience. Thank you for recommending him and sharing your feedback! Enjoy your new car! - Volvo Cars of Austin
Hassan made my Volvo purchase experience truly
Hassan made my Volvo purchase experience truly exceptional. He guided me through every step without any pressure and took the time to answer all of my questions thoroughly. Thank you, Volvo Cars of Austin!
Hassan made my Volvo purchase experience truly
Hassan made my Volvo purchase experience truly exceptional. He guided me through every step without any pressure and took the time to answer all of my questions thoroughly. Thank you, Volvo Cars of Austin!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Hassan provided an exceptional experience during your Volvo purchase at Volvo Cars of Austin. Our team is committed to ensuring a seamless and hassle-free process, thank you for sharing your positive feedback!
I had a great experience at Volvo Austin.
I had a great experience at Volvo Austin. Everyone was very professional and knowledgeable. Hassan delivered everything as promised!
I had a great experience at Volvo Austin.
I had a great experience at Volvo Austin. Everyone was very professional and knowledgeable. Hassan delivered everything as promised!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Helen, we're delighted to hear that Hassan and the team provided you with a great experience. Thank you for sharing your feedback! - Volvo Cars of Austin