Reviews
So many models,colors,and options to choose from and all
So many models,colors,and options to choose from and all employees were professional and engaged in helping us.It made for fun and enjoyable experience. We love our new Volvo.Alex and Steve were top notch!
So many models,colors,and options to choose from and all
So many models,colors,and options to choose from and all employees were professional and engaged in helping us.It made for fun and enjoyable experience. We love our new Volvo.Alex and Steve were top notch!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're delighted to hear that Alex and Steve made the process enjoyable and helped you find the perfect Volvo. Enjoy your new ride! - Volvo Cars of Austin
Alex M in Sales was great, Chris T.
Alex M in Sales was great, Chris T. in Finance was very helpful in finding the right loan for our son's first vehicle purchase. He purchased a used car for $16k and they treated him as though he was buying a $60k vehicle.
Alex M in Sales was great, Chris T.
Alex M in Sales was great, Chris T. in Finance was very helpful in finding the right loan for our son's first vehicle purchase. He purchased a used car for $16k and they treated him as though he was buying a $60k vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us at Volvo Cars of Austin! We're delighted to hear that Alex and Chris provided exceptional service during your son's first vehicle purchase. We appreciate the kind words and hope he enjoys his new car!
Vivian was a great help with getting me a car that just
Vivian was a great help with getting me a car that just got traded in. It was an easy-no pressure process and I highly recommend asking for her.
Vivian was a great help with getting me a car that just
Vivian was a great help with getting me a car that just got traded in. It was an easy-no pressure process and I highly recommend asking for her.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ethan, we're delighted to hear that Vivian made your experience smooth and pressure-free. Thanks for the recommendation! - Volvo Cars of Austin
Great dealer.
Great dealer. Just bought a used Lexus RX 450 there. I got the best support and service.
Great dealer.
Great dealer. Just bought a used Lexus RX 450 there. I got the best support and service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review! We're happy to hear our team provided you with excellent service throughout your purchase and we hope you won't hesitate to reach out if there's anything else we can do for you! - Volvo Cars of Austin
I just bought a 2019 Lexus RX 450H.
I just bought a 2019 Lexus RX 450H. I love their supports and services. Kudo to Alex.
I just bought a 2019 Lexus RX 450H.
I just bought a 2019 Lexus RX 450H. I love their supports and services. Kudo to Alex.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for trusting Alex & the team with your recent purchase! We hope you enjoy your vehicle and look forward to working with you again in the future. Take care! - Volvo Cars of Austin
I entered this beautiful Volvo dealership in a state of
I entered this beautiful Volvo dealership in a state of desperation, looking for a single used vehicle I found listed on a website where I had been pre-qualified for their financing. I was very upfront with Alex (Kahn) about my situation and he was very eager to help me out. The car I was after was under consideration by another customer and I had one or two more in town I wanted to go test drive, so I told him I'd come back if the other buyer decided not to. I drove to a dealer up in RR (not a short drive by any standards...) and did not enjoy my experience with a somewhat aggressive sales person trying to sell me a car outside my price range (which could be best described as "gimme the cheapest set of wheels you got"). While I was driving this other car, I received a text from Alex that the car I wanted was back on the table if I was interested. I excused myself from the situation in RR and drove through I-35 traffic to get back to Volvo. Alex let me take it for a spin and I was very happy. It was not perfect, but I did not need perfect. I also didn't need Alex to try and sell me something I wasn't looking for, which he did not. If that goes against his training, then that only benefitted me. I am forever grateful. I ended up with the EXACT car I had hunted all over town for (a trim level that no longer existed). Not only that, but when the batter died the following week (about 45 minutes before they closed), he told me to bring it RIGHT on over and he put me in a loaner (a VERY nice Accord Hybrid) for the evening until they had it back up and running the next morning with a brand new battery. I hope I don't have to buy another car soon, but I also hope he is still out there slinging when I do decide to upgrade to a later model. Thanks, Alex K! -Ryan
I entered this beautiful Volvo dealership in a state of
I entered this beautiful Volvo dealership in a state of desperation, looking for a single used vehicle I found listed on a website where I had been pre-qualified for their financing. I was very upfront with Alex (Kahn) about my situation and he was very eager to help me out. The car I was after was under consideration by another customer and I had one or two more in town I wanted to go test drive, so I told him I'd come back if the other buyer decided not to. I drove to a dealer up in RR (not a short drive by any standards...) and did not enjoy my experience with a somewhat aggressive sales person trying to sell me a car outside my price range (which could be best described as "gimme the cheapest set of wheels you got"). While I was driving this other car, I received a text from Alex that the car I wanted was back on the table if I was interested. I excused myself from the situation in RR and drove through I-35 traffic to get back to Volvo. Alex let me take it for a spin and I was very happy. It was not perfect, but I did not need perfect. I also didn't need Alex to try and sell me something I wasn't looking for, which he did not. If that goes against his training, then that only benefitted me. I am forever grateful. I ended up with the EXACT car I had hunted all over town for (a trim level that no longer existed). Not only that, but when the batter died the following week (about 45 minutes before they closed), he told me to bring it RIGHT on over and he put me in a loaner (a VERY nice Accord Hybrid) for the evening until they had it back up and running the next morning with a brand new battery. I hope I don't have to buy another car soon, but I also hope he is still out there slinging when I do decide to upgrade to a later model. Thanks, Alex K! -Ryan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ryan! Thank you for sharing your detailed experience! We're glad Alex K and the team at Volvo Cars of Austin could help you find exactly what you were looking for and provide excellent service. Enjoy your car, and we look forward to assisting you with any future needs! - Volvo Cars of Austin
I entered this beautiful Volvo dealership in a state of
I entered this beautiful Volvo dealership in a state of desperation, looking for a single used vehicle I found listed on a website where I had been pre-qualified for their financing. I was very upfront with Alex about my situation and he was very eager to help me out. The car I was after was under consideration by another customer and I had one or two more in town I wanted to go test drive, so I told him I'd come back if the other buyer decided not to. I drove to a dealer up in RR (not a short drive by any standards...) and did not enjoy my experience with a somewhat aggressive sales person trying to sell me a car outside my price range (which could be best described as "gimme the cheapest set of wheels you got"). While I was driving this other car, I received a text from Alex that the car I wanted was back on the table if I was interested. I excused myself from the situation in RR and drove through I-35 traffic to get back to Volvo. Alex let me take it for a spin and I was very happy. It was not perfect, but I did not need perfect. I also didn't need Alex to try and sell me something I wasn't looking for, which he did not. If that goes against his training, then that only benefitted me. I am forever grateful. I ended up with the EXACT car I had hunted all over town for (a trim level that no longer existed). Not only that, but when the batter died the following week (about 45 minutes before they closed), he told me to bring it RIGHT on over and he put me in a loaner (a VERY nice Accord Hybrid) for the evening until they had it back up and running the next morning with a brand new battery. I hope I don't have to buy another car soon, but I also hope he is still out there slinging when I do decide to upgrade to a later model. Thanks, Alex! -Ryan
I entered this beautiful Volvo dealership in a state of
I entered this beautiful Volvo dealership in a state of desperation, looking for a single used vehicle I found listed on a website where I had been pre-qualified for their financing. I was very upfront with Alex about my situation and he was very eager to help me out. The car I was after was under consideration by another customer and I had one or two more in town I wanted to go test drive, so I told him I'd come back if the other buyer decided not to. I drove to a dealer up in RR (not a short drive by any standards...) and did not enjoy my experience with a somewhat aggressive sales person trying to sell me a car outside my price range (which could be best described as "gimme the cheapest set of wheels you got"). While I was driving this other car, I received a text from Alex that the car I wanted was back on the table if I was interested. I excused myself from the situation in RR and drove through I-35 traffic to get back to Volvo. Alex let me take it for a spin and I was very happy. It was not perfect, but I did not need perfect. I also didn't need Alex to try and sell me something I wasn't looking for, which he did not. If that goes against his training, then that only benefitted me. I am forever grateful. I ended up with the EXACT car I had hunted all over town for (a trim level that no longer existed). Not only that, but when the batter died the following week (about 45 minutes before they closed), he told me to bring it RIGHT on over and he put me in a loaner (a VERY nice Accord Hybrid) for the evening until they had it back up and running the next morning with a brand new battery. I hope I don't have to buy another car soon, but I also hope he is still out there slinging when I do decide to upgrade to a later model. Thanks, Alex! -Ryan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're delighted to hear that Alex provided such exceptional service and helped you find the exact car you were looking for at Volvo Cars of Austin. We appreciate your support and look forward to assisting with any future needs! - Volvo Cars of Austin
Vivian was so helpful throughout the entire buying
Vivian was so helpful throughout the entire buying process! If you’re in the market for a Volvo, I can’t recommend her enough.
Vivian was so helpful throughout the entire buying
Vivian was so helpful throughout the entire buying process! If you’re in the market for a Volvo, I can’t recommend her enough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for the recommendation! We're delighted to hear that Vivian provided such helpful service at Volvo Cars of Austin. Enjoy your new ride! -Volvo Cars of Austin
Vivian was so helpful throughout the entire buying
Vivian was so helpful throughout the entire buying process! If you’re in the market for a Volvo, I can’t recommend her enough.
Vivian was so helpful throughout the entire buying
Vivian was so helpful throughout the entire buying process! If you’re in the market for a Volvo, I can’t recommend her enough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We're delighted to hear that Vivian provided excellent assistance during your purchase at Volvo Cars of Austin. Enjoy your new Volvo!
Certainly!
Certainly! Here’s the revised review with the additional comment about the trade-in price: --- I recently bought a 2022 Volvo XC90 from Volvo of Austin and worked with salesman John Knorre. The experience was positive, thanks largely to John’s effective communication throughout the process. He kept us well-informed about each step and answered all our questions promptly. We were very pleased with the great price we received for our trade-in, which made the overall deal even better. After the purchase, John continued to follow up to ensure we were satisfied and had everything we needed with the car. Overall, John Knorre made the buying process smooth and straightforward. I’d recommend him if you’re looking for a reliable and attentive sales experience.
Certainly!
Certainly! Here’s the revised review with the additional comment about the trade-in price: --- I recently bought a 2022 Volvo XC90 from Volvo of Austin and worked with salesman John Knorre. The experience was positive, thanks largely to John’s effective communication throughout the process. He kept us well-informed about each step and answered all our questions promptly. We were very pleased with the great price we received for our trade-in, which made the overall deal even better. After the purchase, John continued to follow up to ensure we were satisfied and had everything we needed with the car. Overall, John Knorre made the buying process smooth and straightforward. I’d recommend him if you’re looking for a reliable and attentive sales experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with John and the team at Volvo Cars of Austin! We're glad to hear that effective communication and a great trade-in price made your purchase smooth. Enjoy driving your 2022 Volvo XC90, and we appreciate the recommendation!