Volvo Cars of Austin

We worked with Michael F. for the purchase of our used Subaru Outback. Service was excellent and this was absolutely the easiest/best car-buying experience I have ever had. We would love to buy our next car here as well. Highly recommend!

Michael was great to work with and very helpful in educating us on our options and not being pushy but helping us arrive at a decision we were pleased with. In the future, I’d likely do financing on cars.com as that was the longest part of the process at the dealership.

We had a great experience buying our new car! Michael Frohlich assist us that day and he was fantastic. Very savvy and gave us a lot of tips and tricks of the car! He was very thorough explaining all the details!!

I was quite pleased with Volvo of Austin. Aaron, our sales person, was great. Helpful and informative with absolutely no pressure. I don't think I've had this positive an experience with purchasing a car. The finance person realized I wasn't going to buy the endless extended warranties and, thus, went through her spiel quickly so that I could move on. Overall, so far I am very pleased with the dealer--we will see how the Service department is, but I'm hopeful.

I’ve bought at least 16 Volvos over the past 40 years. Most of them from Linda Lilley. First and foremost Linda is who brings me back time after time. She is always available to help, with warmth and kindness. Buying from Linda, and the fabulous service dept.. is why I am Volvo for LIFE !

I stopped in to get some more information on the xc90 as I was making a decision between that and the Subaru Ascent. I was told that since I was ordering through fleet I would not be given any information that I would have to come back the following week for the fleet manager even though I live in Lakeway. I was simply looking for more information on the vehicle including colors and options. I was finally given permission to walk the lot by myself to look at colors but would not be helped in any way. I then went in to ask more questions since colors are not listed on the car sticker and ask about the core model. I was then given curt and grossly incorrect information from the sales manager regarding colors telling me that vapour grey and thunder grey were the exact same color (they are most definitely not) and that the interior leather of the core was the same as the ultimate except without the perforated leather. This is also untrue as the core has a leatherette vs leather in the other models. I was treated rudely and given false information just to get rid of me. I can understand if they didn’t want to spend a whole lot of time with me but to give me grossly incorrect information on their own vehicles that they should be well educated on is inexcusable. My daughter is turning 16 and was considering a Volvo for her but after my experience there I will not be purchasing a vehicle from them.

Even after purchasing our Volvo, Michael at Volvo Cars of Austin was still engaged with our needs and satisfaction. I called him to express a need involving our wheels and he went into action. Michael arraigned the date and time of service and our issue was resolved. That is what I called excellent service. I feel a part of the Volvo family. Thank you Michael.

Awesome service dept. Took car a installing something for uscatv Awesome service dept. Dropped by without appt and took care in minor installation at no charge. Great guys to deal with. Love them. Even the purchasing the car was a pleasant experience

Chris White helped me with my new vehicle. He was thorough and detailed- explaining all the features in my new car. Thank you Chris for your level of professionalism and making things so seamless. I want to recognize your “white glove” service and attention to detail. You are top notch!

Justin Ball was so helpful in my process of figuring out next steps once my lease was up on my 2020 Volvo S90. I ended up with a brand new hybrid 2023 Volvo S90, and I absolutely love it. He knew the answers to all my questions about the changes to some of the features and explained the new features so well! I would highly recommend that you visit Justin for your next Volvo.