CAG - Austin INFINITI

4.9 out of 5 4.9
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

CAG - Austin INFINITI Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

10:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2006

We, the employees of Austin INFINITI, are committed to the ultimate goal of creating lifelong client relationships. In o

...

ur endeavor to make it easy for our customers to do business with us, we passionately strive for continuous improvement. Whether it's finding the right part, servicing a customer's vehicle or facilitating a transaction on a new or used vehicle, our diverse family of employees demonstrates an unrivaled level of integrity and respect. Austin INFINITI is comprised of a group of excellent individuals who are tireless in their efforts and dedication to being the very best in the automotive business.

"Welcome to Austin INFINITI - A Locally Owned and Operated Dealership in Continental Automotive Group"

Service

Oil, Filter Change

$44.95 and up*

Tire Rotation

$29.95

Wheel Balance

$79.95

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
653 lifetime reviews. Includes reviews of CAG - Austin INFINITI from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 13, 2019

    This was an efficient and timely service visit. The service agent, Latoya Valdez is always helpful and pleasant. She reminded me of benefits I had forgotten... about. The service completed as expected.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 11, 2019

    Love this dealership's service dept ...everyone is so nice and helpful. Called earlier in week to schedule service and talked with Dave Henricks...he wasn't... going to be there Saturday when i brought it in but left it with Latoya...she was waiting for me when i got there and was very courteous!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • March 18, 2017

    This is my second Infiniti through this dealership and I have nothing but great things to say about my experience. Tony Anthony was my sales agent and... made the entire experience a very painless and enjoyable event. From the personal contact without pressure, to the design overview and even when signing the paperwork with finance, I was treated with respect and felt very valued. The facility it clean, modern, and gets extra point for the cafe inside. I would certainly recommend this place to anyone in the market for an Infiniti.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 5, 2019

    I took my car to this dealership for service for the first time last week, the customer service I received was great! Nick was very helpful...Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 4, 2019

    Our buying experience was perfect! Constantine found the exact car we were looking for and made the process very easy! I would highly recommend him and... the dealership!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2019

    Took advantage of their "no appointment needed" service. Went in for my 35,000 mile service, had a nice iced coffee in their lounge and waited for my... car to be serviced. Excellent job!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 29, 2019

    The check engine light on my beloved Infiniti QX80 came on which forced me to “zip” in for a quick check up last week. I was fortunate enough to land under... the care of Bobby, one of the service providers, who efficiently reviewed my car’s situation to determine I needed two new catalytic converters, amoungst other things. Bobby was extremely honest, thorough, kind and helpful and quickly brought me to the conclusion that new car purchase might be a better alternative to the $6k bill in my future. Bobby referred me to his “best” sales guy and was he ever right... I was introduced to Danny. Danny quickly read my queues to figure out I was in the market to buy... I didn’t want the hassle of the car buying negotiations and that I was in a hurry. (Ha! Nightmare customer I am sure...) Danny kept pace with my requests... delivered the EXACT car I wanted... at the right price with the right interest rate. Danny and I spoke openly and transparently about what he could and could not do.. as well as what I could and could not do. We easily reached and agreement and had paperwork signed within 2 hours of me stopping by unannounced. Danny wanted to ensure that I received the car of my dreams... both in factory and after market regards so he intro me to Bailey! In walked a bright, kind, caring ray of sunshine who offered exactly what I hoped for to customize my new car... nothing more.. nothing less. Bailey didn’t push me... or pressure me... she was comfortable with selling only exactly what I needed and provided optimal support. She texted me from her personal phone pictures of what my wheels would look like so I could show my friends and family and promptly set up service to customize my car the way we agreed. When I dropped off my car for customization... naturally.. I was in a hurry... Bailey allowed me to correspond with her on her personal phone... met me out front with my loaner and all needed documentation and literally had me in and out in ten minutes. The Austin Infiniti team that served me last week was absolutely, undoubtedly the DREAM TEAM! I will buy every car from them and advocate this car buying experience to anyone in the market! Thank you Bobby, Danny and Bailey! You’ve got a customer for life!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Faith, we sincerely appreciate the kind words and praise! We're thrilled to know that the staff and service have been nothing short of perfect. Congra...tulations on scoring the car of your dreams and take care. -The Team at Austin INFINITI

  • 5.0 out of 5
    October 25, 2019

    the experience from the beginning is exceptional! all work needed is completely explained beforehand and every step to accommodate you is great! chris... hamm kept me posted on the service time and expected delivery time so that really helps when out in a "very" nice loaner vehicle!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 25, 2019

    Contacted my service rep, Monte Reger regarding a heating issue. Prompt, professional, courteous response from Monte. Repairs took place as requested.... Highly efficient process from initial contact, dropping off vehicle, jumping in a loaner vehicle, on my way. Returning of vehicle was just as efficient.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 24, 2019

    Latoya was excellent with her professionalism and service. She kept me informed with the process and there was not pressure to replace a tire that may... need replacement because of a nail puncture that can not be repaired. Also, she replaced my battery under my warranty which shows she was looking out for me as a customer. Overall, good experience! Also, love that my car was washed and cleaned on the inside!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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