Mercedes-Benz of Austin

5.0 out of 5 5.0
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Mercedes-Benz of Austin Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 PM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2008

Part of the Continental Automotive Group. At Mercedes-Benz of Austin, we believe purchasing a New, Used, or Certified Pre-Owned vehicle should be both simple and pleasant. Schedule Mercedes-Benz Service. We offer our customers free CarFAX reports on any vehicle they are looking to purchase or trade.

...



Mercedes-Benz of Austin has the ability to custom order your Mercedes-Benz directly from Germany with our European Delivery Program, or we can acquire and reroute Mercedes-Benz cars and sport utility vehicles from the Mercedes-Benz USA storage facilities.

"Welcome to Mercedes-Benz of Austin - A Locally Owned and Operated Continental Automotive Group Dealership"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
816 lifetime reviews. Includes reviews of Mercedes-Benz of Austin from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 8, 2020

    Wade, my service advisor, is always professional and takes good care of my needs. I am in and out with very little wait time even getting a loaner.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Karen, we are happy to know that Wade always leaves you with an excellent impression. Thanks so much for being our guest! -The Team at Mercedes-Benz o...f Austin

  • 5.0 out of 5
    January 4, 2020

    Very easy to schedule and complete the service needed. Jesse Ruiz took excellent care of me. Had use of a 2020 MBZ loaner. Thank you

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to know that everything went smoothly and appreciate you choosing us! Thanks for the great review and take care. -The Team at Mercedes-Ben...z of Austin

  • March 26, 2014

    Mercedes Benz of Austin continues to deliver excellent service with efficient and friendly staff.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 3, 2020

    WC was amazing throughout the whole leasing process from ending current lease, ordering a new car, continuously providing updates and support, and helping... to get to my ideal payment. Would recommend MB of Austin and WC to any of my friends!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Everyone here takes pride in what we do and we're so happy to know that WC did an exceptional job from start to finish. Thanks for shopping with us an...d happy cruising! -The Team at Mercedes-Benz of Austin

  • 5.0 out of 5
    January 3, 2020

    The scheduling through the service visit were handled with professionalism and courtesy. I was contacted prior to the visit, costs were clearly discussed... and there were no surprises.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ted, we're happy to know that we met your expectations! Thank you for taking a minute to share with us and we'll see you next time. -The Team at Merc...edes-Benz of Austin

  • 5.0 out of 5
    January 3, 2020

    I called for a needed inspection as I am transferring my car registration from NY to Texas. Nolan was excellent! Thank you for the guidance!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    You're so welcome, Roz! It's our pleasure to have assisted you and we hope you'll let us know if there's ever anything else we can do to help. -The Te...am at Mercedes-Benz of Austin

  • 5.0 out of 5
    December 30, 2019

    Service was done efficiently and work was completed on time. Follow-up was thorough and input was encouraged. Kevin was professional. Texting status... was an excellent feature.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tim, thanks so much for the praise! It's always our goal to deliver a flawless experience. We appreciate you being our guest and look forward to seein...g you next time. -The Team at Mercedes-Benz of Austin

  • 5.0 out of 5
    December 20, 2019

    They let me use a C300 convertible for my loaner. Shame the service my Benz so fast. Loved driving that car. Maybe an SLK next time?

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 20, 2019

    Excellent customer service. Thank you for washing the car and calling a Uber to drive us back home after the 7 am drop off. Tanya

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 20, 2019

    It is always a pleasure working with Jesse Ruiz. He gets everything done in a timely manner and always keeps me posted on what is going on with the car.... Great customer service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews