Mercedes-Benz of Austin
Mercedes-Benz of Austin Hours
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About Our Dealership
Part of the Continental Automotive Group. At Mercedes-Benz of Austin, we believe purchasing a New, Used, or Certified Pre-Owned vehicle should be both simple and pleasant. Schedule Mercedes-Benz Service. We offer our customers free CarFAX reports on any vehicle they are looking to purchase or trade.
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Mercedes-Benz of Austin has the ability to custom order your Mercedes-Benz directly from Germany with our European Delivery Program, or we can acquire and reroute Mercedes-Benz cars and sport utility vehicles from the Mercedes-Benz USA storage facilities.
"Welcome to Mercedes-Benz of Austin - A Locally Owned and Operated Continental Automotive Group Dealership"
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Service
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
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January 8, 2020
Wade, my service advisor, is always professional and takes good care of my needs. I am in and out with very little wait time even getting a loaner.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseKaren, we are happy to know that Wade always leaves you with an excellent impression. Thanks so much for being our guest! -The Team at Mercedes-Benz o...f Austin
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January 4, 2020
Very easy to schedule and complete the service needed. Jesse Ruiz took excellent care of me. Had use of a 2020 MBZ loaner. Thank you
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe're happy to know that everything went smoothly and appreciate you choosing us! Thanks for the great review and take care. -The Team at Mercedes-Ben...z of Austin
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Mercedes Benz of Austin continues to deliver excellent service with efficient and friendly staff.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 1 found this review helpful. Did you? -
January 3, 2020
WC was amazing throughout the whole leasing process from ending current lease, ordering a new car, continuously providing updates and support, and helping... to get to my ideal payment. Would recommend MB of Austin and WC to any of my friends!
Does recommend this dealerShopped for a new carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseEveryone here takes pride in what we do and we're so happy to know that WC did an exceptional job from start to finish. Thanks for shopping with us an...d happy cruising! -The Team at Mercedes-Benz of Austin
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January 3, 2020
The scheduling through the service visit were handled with professionalism and courtesy. I was contacted prior to the visit, costs were clearly discussed... and there were no surprises.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseTed, we're happy to know that we met your expectations! Thank you for taking a minute to share with us and we'll see you next time. -The Team at Merc...edes-Benz of Austin
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January 3, 2020
I called for a needed inspection as I am transferring my car registration from NY to Texas. Nolan was excellent! Thank you for the guidance!
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseYou're so welcome, Roz! It's our pleasure to have assisted you and we hope you'll let us know if there's ever anything else we can do to help. -The Te...am at Mercedes-Benz of Austin
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December 30, 2019
Service was done efficiently and work was completed on time. Follow-up was thorough and input was encouraged. Kevin was professional. Texting status... was an excellent feature.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseTim, thanks so much for the praise! It's always our goal to deliver a flawless experience. We appreciate you being our guest and look forward to seein...g you next time. -The Team at Mercedes-Benz of Austin
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December 20, 2019
They let me use a C300 convertible for my loaner. Shame the service my Benz so fast. Loved driving that car. Maybe an SLK next time?
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you? -
December 20, 2019
Excellent customer service. Thank you for washing the car and calling a Uber to drive us back home after the 7 am drop off. Tanya
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you? -
December 20, 2019
It is always a pleasure working with Jesse Ruiz. He gets everything done in a timely manner and always keeps me posted on what is going on with the car.... Great customer service!
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?