Mercedes-Benz of Austin

4.7
(1,372 reviews)
Visit Mercedes-Benz of Austin
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00pm–6:00pm
Sunday Closed Closed
2023 consumer dealer award View 12 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (512) 961-5753 (512) 961-5753
Used (512) 961-5770 (512) 961-5770
Service (512) 961-5739 (512) 961-5739

Inventory

See all 318 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2008.
Part of the Continental Automotive Group. At Mercedes-Benz of Austin we believe purchasing a New or Certified Pre-Owned vehicle should be both simple and pleasant. Schedule Mercedes-Benz Service. We offer our customers free CarFAX reports on any vehicle they are looking to purchase or trade.

Mercedes-Benz of Austin has the ability to custom order your Mercedes-Benz directly from Germany with our European Delivery Program or we can acquire and reroute Mercedes-Benz cars and sport utility vehicles from the Mercedes-Benz USA storage facilities.
Welcome to Mercedes-Benz of Austin - A Locally Owned and Operated Continental Automotive Group Dealership

Service center

Phone number (512) 961-5739

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00pm–6:00pm
Sunday
Closed

Meet our employees

View all 47 employees View less employees

Reviews

4.7
(1,372 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Austin from DealerRater.

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5.0

Excellent experience, my sales representative was very

Excellent experience, my sales representative was very professional and set me up in a lease I appreciate. I would lease another vehicle from this dealership without a doubt. From walking into the dealership until I drove away in my new vehicle, I have no issues with this dealership. They do great work, and I highly recommend them.

5.0

Excellent experience, my sales representative was very

Excellent experience, my sales representative was very professional and set me up in a lease I appreciate. I would lease another vehicle from this dealership without a doubt. From walking into the dealership until I drove away in my new vehicle, I have no issues with this dealership. They do great work, and I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Excellent service, the experience was great and we were

Excellent service, the experience was great and we were very happy with the entire process. They have some great people here. Jeffrey was outstanding.

5.0

Excellent service, the experience was great and we were

Excellent service, the experience was great and we were very happy with the entire process. They have some great people here. Jeffrey was outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

I had a wonderful experience at Mercedes of Austin &

I had a wonderful experience at Mercedes of Austin & worked with Jed. He has a casual & laid back approach, extremely knowledgeable & helpful. I went from my dream car G-Wagon to my NEW Dream Convertible SL 55 & it was effortless to say “Yes”. Thank you to Jed & his assistant Santiago for your professionalism & expertise!

5.0

I had a wonderful experience at Mercedes of Austin &

I had a wonderful experience at Mercedes of Austin & worked with Jed. He has a casual & laid back approach, extremely knowledgeable & helpful. I went from my dream car G-Wagon to my NEW Dream Convertible SL 55 & it was effortless to say “Yes”. Thank you to Jed & his assistant Santiago for your professionalism & expertise!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Neiko Brown of Mercedes-Benz Austin didn’t let us down

Neiko Brown of Mercedes-Benz Austin didn’t let us down once again! Not only did he actively communicate with us when vehicles came in, but he understood our motivation, goals, and challenges. When THE vehicle arrived, he knew and contacted us immediately. We are so very thankful for Neiko and his dedication to sales professionalism/customer service.

5.0

Neiko Brown of Mercedes-Benz Austin didn’t let us down

Neiko Brown of Mercedes-Benz Austin didn’t let us down once again! Not only did he actively communicate with us when vehicles came in, but he understood our motivation, goals, and challenges. When THE vehicle arrived, he knew and contacted us immediately. We are so very thankful for Neiko and his dedication to sales professionalism/customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Excellent purchase experience working with Neiko Brown in

Excellent purchase experience working with Neiko Brown in sales and Matt Juron in Finance. They were extremely professional, attentive, respectful, transparent and they ensured this sale progressed exactly at the pace I wanted. I cannot recommend this dealership highly enough and will be a repeat customer for sure.

5.0

Excellent purchase experience working with Neiko Brown in

Excellent purchase experience working with Neiko Brown in sales and Matt Juron in Finance. They were extremely professional, attentive, respectful, transparent and they ensured this sale progressed exactly at the pace I wanted. I cannot recommend this dealership highly enough and will be a repeat customer for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

I have not been a fan of car shopping at all in the past.

I have not been a fan of car shopping at all in the past. Our recent experience with looking, test driving and ultimately buying from WC Wright at Mercedes-Benz of Austin completely changed that. WC listens to the customer and does not pressure. He is patient, kind, happy, knowledgable, professional and dedicated to helping his customers find what they need no matter the time it takes. Our trade-in experience was easy and fair. I was impressed with the entire staff at M-B of Austin -- as well as the comfort of their showroom. We love our new-to-us ride will be doing more business with WC and M-B of Austin.

5.0

I have not been a fan of car shopping at all in the past.

I have not been a fan of car shopping at all in the past. Our recent experience with looking, test driving and ultimately buying from WC Wright at Mercedes-Benz of Austin completely changed that. WC listens to the customer and does not pressure. He is patient, kind, happy, knowledgable, professional and dedicated to helping his customers find what they need no matter the time it takes. Our trade-in experience was easy and fair. I was impressed with the entire staff at M-B of Austin -- as well as the comfort of their showroom. We love our new-to-us ride will be doing more business with WC and M-B of Austin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

I've owned my car for five years now and Eddie Aguilar

I've owned my car for five years now and Eddie Aguilar (service dept) always takes good care of me. He's great with communicating and keeping me updated anytime I bring my car in for service. I really appreciate his helpfulness and kindness, along with everyone at MB Austin.

5.0

I've owned my car for five years now and Eddie Aguilar

I've owned my car for five years now and Eddie Aguilar (service dept) always takes good care of me. He's great with communicating and keeping me updated anytime I bring my car in for service. I really appreciate his helpfulness and kindness, along with everyone at MB Austin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

I had a great experience at Mercedes Austin.

I had a great experience at Mercedes Austin. My salesman Jed Schmidt really knows the product. He gave me excellent service and was very professional. The entire transaction was fast and organized. Jed and the whole crew could not have been more accommodating. I did not feel any pressure to close the deal quickly. I will continue to give them all of my business!

5.0

I had a great experience at Mercedes Austin.

I had a great experience at Mercedes Austin. My salesman Jed Schmidt really knows the product. He gave me excellent service and was very professional. The entire transaction was fast and organized. Jed and the whole crew could not have been more accommodating. I did not feel any pressure to close the deal quickly. I will continue to give them all of my business!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Wendy, we are smiling from ear to ear reading about your experience! Thank you so much for being a fan of what we do here. Your support means the world to us and we invite you to reach out if there is anything we may assist with moving forward. :) - The Team at Mercedes-Benz of Austin

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5.0

I've been working with Eddie Aguilar for several years

I've been working with Eddie Aguilar for several years now and he has always been the best . He's honest about the timing of the of the service, patient with explaining the service that was done and always very pleasant on the phone and in person.

5.0

I've been working with Eddie Aguilar for several years

I've been working with Eddie Aguilar for several years now and he has always been the best . He's honest about the timing of the of the service, patient with explaining the service that was done and always very pleasant on the phone and in person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Neiko and Heath were super helpful as well as easy to

Neiko and Heath were super helpful as well as easy to work with on the purchase of our newest Mercedes vehicle. They were courteous and eager to answer any questions about the vehicle and the purchasing process. Thank you for a job well done!

5.0

Neiko and Heath were super helpful as well as easy to

Neiko and Heath were super helpful as well as easy to work with on the purchase of our newest Mercedes vehicle. They were courteous and eager to answer any questions about the vehicle and the purchasing process. Thank you for a job well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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