Reviews
Write a reviewThe service I received here was the best ever.
Everyone here was exceptionally helpful and nice. The service here was the best I've ever received any where. I will gladly come back. Brian, David, Juan and Buddy are the one's that worked with me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business! We are so glad that you had such a wonderful experience. We look forward to doing business with you in the future Mrs. Prickett!
Wonderful, Fast, and Easy to make the Deal
I found this car online at cars. com. Brittany contacted me online and then I spoke to her over the phone. She was very pleasant and helpful making sure I knew was the dealership was located as I driving in from Beaumont. I was greeted by Taya when I arrived. She was very helpful and seemed very knowledgeable. We made a deal that was great for me and was fair. The vehicle was everything as it was listed as online. The deal making was a great experience for me I have had credit problems in the past and the finance person took extra steps to get me a good rate. I would recommend the dealership to all friends and family/
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for you business Mrs. Stanley! We are so glad that you had such a wonderful experience! We look forward to doing business with you in the future!
repairs needed after my car was worked on there.
Took my envoy into service department for a pullie sound.they said it was my new water pump and replaced it all for almost $1200.00 within 3 days I was back in there my service engine light soon came on they reset it again it came back on only now my car was knocking,told me to bring it back on Monday and that was on wensday,on Friday car got worse took it back to them,the manager of the service told me they made a mistake on my car it was their fault and this repair was covered by them,2 weeks later I went in to find out what was going on now they told me $1,900 to fix it this time even tho the manager told me it was their mistake and they would fix their mistake for no cost to me.I ended up paying them another $1,000.00 in repairs.not fixed yet as I had to return the very next day my car was making more noises,they told me there was nothing wrong with me car and sent me down the road.now on the second day sounds were even louder.took it back well it turns out the problem now it a pullie went out some how.maybe the only problem in the first place was this pullie and they collected $2,200 from me.they had my car for almost 2 and a half months.ever time I have got it back from them it needs more work they say it a older car 2003 and this kind of stuff happens.no it does not happen unless you Dont know what your doing in the first place.who's to say that all was misdigonised in the first place.it was that one little pullie all along.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service friendly people
Great experience, Salesman David Royal very friendly, not pushy, knowledgeable, answered all my questions.i was really impressed by treatment after my purchase to make sure I was satisfied with my purchase. I drove from Beaumont to purchase vehicle, my first stop on my next purchase will be Martin Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for you business! We are so glad that you had such a wonderful experience Charles! We look forward to doing business with you in the future!
BEST place to buy a car!!
My husband & I went to Martin Chevrolet to look at a vehicle. We were greeted by Yari, (she is awesome!!) & she walked us thru the entire experience. She kept us informed the whole time & has gone out of her way to make sure we are happy with the vehicle we purchased. Thank you Yari!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for you business and we are glad that you had such a wonderful experience.
I visited several dealerships looking for the truck I...
I visited several dealerships looking for the truck I wanted. They took the time to find the Chevrolet Silverado I wanted. They had it transferred in from another dealership, and I took delivery from Martin Autopark. They gave me a great price and a fair trade-in, and their salesman John "D" was great to work with! I will be back to see them again, when I need a car or truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Took way to long to fix my door.Went in on March 6, 2012...
Took way to long to fix my door.Went in on March 6, 2012 and finished on March 16, 2012. 10 days to do a 3-5 day door replacement.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
A truly top notch dealership. I wouldn't go anywhere...
A truly top notch dealership. I wouldn't go anywhere else. Five stars. Jim Sutton and Bill Hurley are splendid. There is little doubt that a finer Ferrari dealership exists in all of the U.S. The sales staff is exemplary; from Mike Herbert (General Sales Manager) to Bill Hurley (Finance Manager) to Chris Miller (Detail Executive). Ben Casper is without question the finest Service Representative I have encountered in all of my considerable years of making such purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car