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Martin Chrysler Dodge Jeep RAM

(633 reviews)
Visit Martin Chrysler Dodge Jeep RAM
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed

Reviews

(633 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Martin Chrysler Dodge Jeep RAM from DealerRater.

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We were very happy with our purchase of a ram truc

The people at Martin Dodge have gone way out of their way to help us and are good people to deal with

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

Exceptional customer service

No pressure and great customer service. Debbie and the rest of the team were great as always. Made to feel as part of the family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Karie, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

Great Service

Very Prompt and Friendly personnel, listens to what you need for your vehicle. Kind and Courtesy goes a long ways.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

Martin Dodge has our business, friendly atmosphere

Knowledgable employees and Ease of dropping off. Friendly service and clean facility. Everyone is very helpful and the sales and service staff work together

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your marvelous feedback, Gary. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

Martin Dodge

My service adviser Blake Roberts as always is very nice and polite to me the service I received was very fast and I am very Happy with everyone at Martin Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Francisco, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Blake does for Martin Chrysler LLC and our customers. Hope to see you again soon! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

Great service

The service was so speedy after spending weeks trying to get another dealership to help us. Great friendly service. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Martin Chrysler LLC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

Great service, friendly staff, great dealership

My service advisor was great. He took great care of me, and treated me like I was apart of his family and not just a dollar figure. The dealership was great and clean and very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us, Nicholas! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

Oil change , fast and clean

Staff was nice, they were fast to get my vehicle in and out of service. Staff was courtesy , lobby was clean .the only thing i didn't see was they were not wearing MASK.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rauqel, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

prompt friendly service done right the first time!

i'm a repeat customer of martin's service department. always prompt and friendly service. the people are great and the facility is clean and inviting

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756

Great purchasing experience

Everything went smooth, Sales transaction was fair, no issues would recommend this dealer if you want a new DCJR vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Martin Chrysler LLC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756