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Coggin Buick GMC

(689 reviews)
Visit Coggin Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm Closed

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New (904) 512-0943 (904) 512-0943
Used (904) 512-1006 (904) 512-1006
Service (904) 512-1002 (904) 512-1002

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since August 2023.
Coggin Buick GMC of Orange Park offers a wide selection of new Buick and GMC models as well as quality pre-owned cars trucks and SUVs professional service and maintenance genuine parts financing options and more to customers in Jacksonville Jacksonville Beach Arlington Orange Park and Ponte Vedra FL.

At our full-service dealership customer satisfaction is the top priority. We work hard to ensure that on each visit you have an outstanding experience. Whether you are stopping by to test drive a new Buick or GMC or if you are checking in for routine maintenance our friendly staff is ready to assist all of your vehicle needs.
Coggin the Name You Can Trust

Service center

Phone number (904) 512-1002

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(689 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coggin Buick GMC from DealerRater.

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Best car buying experience I?ve ever had. Honest a straight forward from beginning to end. I would highly recommend Andrew. He was very knowledgeable and easy to work with.

Best car buying experience I?ve ever had. Honest a straight forward from beginning to end. I would highly recommend Andrew. He was very knowledgeable and easy to work with.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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I had a great experience at Coggin Buick GMC of Orange Park, and Holly Florez was awesome to work with. She was friendly, patient, and really listened to what I was looking for. She made the whole process easy and comfortable without ever making me feel pressured. You can tell she genuinely cares about her customers, and I really appreciated that. I?m very happy with my experience and would definitely recommend Holly to anyone looking for a new vehicle!

I had a great experience at Coggin Buick GMC of Orange Park, and Holly Florez was awesome to work with. She was friendly, patient, and really listened to what I was looking for. She made the whole process easy and comfortable without ever making me feel pressured. You can tell she genuinely cares about her customers, and I really appreciated that. I?m very happy with my experience and would definitely recommend Holly to anyone looking for a new vehicle!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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I worked with Chris Sheets and the entire process was so easy and smooth. This was definitely the easiest car buying experience I’ve ever had. If you’re looking for a new vehicle I would recommend Coggin GMC

I worked with Chris Sheets and the entire process was so easy and smooth. This was definitely the easiest car buying experience I’ve ever had. If you’re looking for a new vehicle I would recommend Coggin GMC

Rating breakdown (out of 5):
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Buying process
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

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I had a great experience at Coggin Buick GMC of Orange Park, and Holly Florez was awesome to work with. She was friendly, patient, and really listened to what I was looking for. She made the whole process easy and comfortable without ever making me feel pressured. You can tell she genuinely cares about her customers, and I really appreciated that. I’m very happy with my experience and would definitely recommend Holly to anyone looking for a new vehicle!

I had a great experience at Coggin Buick GMC of Orange Park, and Holly Florez was awesome to work with. She was friendly, patient, and really listened to what I was looking for. She made the whole process easy and comfortable without ever making me feel pressured. You can tell she genuinely cares about her customers, and I really appreciated that. I’m very happy with my experience and would definitely recommend Holly to anyone looking for a new vehicle!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello nvillain, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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Very accommodating with budgets. Very friendly and did not take advantage. The first car I looked at and test drove, I fell in love.

Very accommodating with budgets. Very friendly and did not take advantage. The first car I looked at and test drove, I fell in love.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great rating! We are always happy to help!

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I had a great experience with coggin Buick i would refer anyone who is searching for a vehicle to come into there Buisness there very friendly with Buisness and helpful finding you a ride Thanks Mrs Holly and all who helped in my process of purchasing my new vehicle

I had a great experience with coggin Buick i would refer anyone who is searching for a vehicle to come into there Buisness there very friendly with Buisness and helpful finding you a ride Thanks Mrs Holly and all who helped in my process of purchasing my new vehicle

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate this positive review! Thanks so much!

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I have bought multiple cars from the dealership, and the buying experience has always been great! When it comes to service, it's just not acceptable. I was basically told, yes, we do notice something isn't just right but since GM says everything is within specs we can't do anything about it and you will need to take it to another dealer for further evaluation. Well, this just doesn't sit well with me and I am beyond over the push them to the side mentality that seems to be happening. Also, the follow up, communication from service, and overall attitude is Poor!!

I have bought multiple cars from the dealership, and the buying experience has always been great! When it comes to service, it's just not acceptable. I was basically told, yes, we do notice something isn't just right but since GM says everything is within specs we can't do anything about it and you will need to take it to another dealer for further evaluation. Well, this just doesn't sit well with me and I am beyond over the push them to the side mentality that seems to be happening. Also, the follow up, communication from service, and overall attitude is Poor!!

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Chad, thank you for your continued business and for sharing your feedback. I'm pleased to hear that you've consistently had positive buying experiences with us, and I understand your concerns regarding your recent service visit. Your vehicle was evaluated by a General Motors Field Engineer, who verified the alignment was within specification and thoroughly inspected the rear suspension and related components. Based on the evaluation, no mechanical concerns or abnormal conditions were identified, and the vehicle was determined to be operating as designed. Following these findings, General Motors advised that no further action is recommended at this time. I appreciate the opportunity to have your concerns thoroughly evaluated and to provide clarity regarding GM's findings. Best, Robert Johnson General Manager [email protected] 904-894-8043

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The guys down at GMC really took care of me , made sure my paperwork and everything was in order. They were very informative about rates and other concerns that I had. I left extremely satisfied great job guys.!

The guys down at GMC really took care of me , made sure my paperwork and everything was in order. They were very informative about rates and other concerns that I had. I left extremely satisfied great job guys.!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bruce, thanks so much for rating us so high! Be safe on the road!

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Good salesmen Finance guy Gus is a gem. Stop in if you’re looking to purchase a new vehicle

Good salesmen Finance guy Gus is a gem. Stop in if you’re looking to purchase a new vehicle

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

pretti_shan, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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Wonderful, very friendly and helpful!! Was fast! Easy! No xx.. just great service!! Will always be a coggin customer. The professionalism and kindness Marvin shows is second to none

Wonderful, very friendly and helpful!! Was fast! Easy! No xx.. just great service!! Will always be a coggin customer. The professionalism and kindness Marvin shows is second to none

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

:-) Wow! Thank you for rating us so many stars!

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