Reviews
I worked with Chris Sheets and the entire process was so
I worked with Chris Sheets and the entire process was so easy and smooth. This was definitely the easiest car buying experience I’ve ever had. If you’re looking for a new vehicle I would recommend Coggin GMC
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience at Coggin Buick GMC of Orange
I had a great experience at Coggin Buick GMC of Orange Park, and Holly Florez was awesome to work with. She was friendly, patient, and really listened to what I was looking for. She made the whole process easy and comfortable without ever making me feel pressured. You can tell she genuinely cares about her customers, and I really appreciated that. I’m very happy with my experience and would definitely recommend Holly to anyone looking for a new vehicle!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello nvillain, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Very accommodating with budgets.
Very accommodating with budgets. Very friendly and did not take advantage. The first car I looked at and test drove, I fell in love.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great rating! We are always happy to help!
I had a great experience with coggin Buick i would
I had a great experience with coggin Buick i would refer anyone who is searching for a vehicle to come into there Buisness there very friendly with Buisness and helpful finding you a ride Thanks Mrs Holly and all who helped in my process of purchasing my new vehicle
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate this positive review! Thanks so much!
I have bought multiple cars from the dealership, and the
I have bought multiple cars from the dealership, and the buying experience has always been great! When it comes to service, it's just not acceptable. I was basically told, yes, we do notice something isn't just right but since GM says everything is within specs we can't do anything about it and you will need to take it to another dealer for further evaluation. Well, this just doesn't sit well with me and I am beyond over the push them to the side mentality that seems to be happening. Also, the follow up, communication from service, and overall attitude is Poor!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Chad, thank you for your continued business and for sharing your feedback. I'm pleased to hear that you've consistently had positive buying experiences with us, and I understand your concerns regarding your recent service visit. Your vehicle was evaluated by a General Motors Field Engineer, who verified the alignment was within specification and thoroughly inspected the rear suspension and related components. Based on the evaluation, no mechanical concerns or abnormal conditions were identified, and the vehicle was determined to be operating as designed. Following these findings, General Motors advised that no further action is recommended at this time. I appreciate the opportunity to have your concerns thoroughly evaluated and to provide clarity regarding GM's findings. Best, Robert Johnson General Manager [email protected] 904-894-8043
The guys down at GMC really took care of me , made sure
The guys down at GMC really took care of me , made sure my paperwork and everything was in order. They were very informative about rates and other concerns that I had. I left extremely satisfied great job guys.!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Bruce, thanks so much for rating us so high! Be safe on the road!
Good salesmen Finance guy Gus is a gem.
Good salesmen Finance guy Gus is a gem. Stop in if you’re looking to purchase a new vehicle
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
pretti_shan, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Wonderful, very friendly and helpful!
Wonderful, very friendly and helpful!! Was fast! Easy! No xx.. just great service!! Will always be a coggin customer. The professionalism and kindness Marvin shows is second to none
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
:-) Wow! Thank you for rating us so many stars!
I went to Coggin GMC, shopping for a new truck on June 9,
I went to Coggin GMC, shopping for a new truck on June 9, 2026 at around 11:00. I arrived parking directly in front of the office, I stood beside my truck for a few minutes waiting for someone to greet me, then walked around alone and looked at almost every truck on the front lot, then moved back to my truck waiting another a minute or so. No one came out to greet me, so I drove to Nimnicht Chevrolet and bought a 2026 High Country. I felt unappreciated to say the least.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Donny, thank you for taking the time to share your feedback. Visiting a dealership with the intention of purchasing a vehicle and not receiving a greeting or assistance is understandably disappointing. Every guest who visits our dealership should feel welcomed and valued from the moment they arrive. We regret that your experience did not reflect the level of attentiveness and customer care we strive to provide. Your comments are important, and I will be reviewing your concerns with our team as we continue working to improve the experience for all our guests. If you would like to discuss your visit further, I’m available at your convenience. Best, Marvin Rawls General Manager [email protected] 904-600-2406
It took a long time waiting for the finance department.
It took a long time waiting for the finance department. This is the first time I bought a car and had to drive straight to the gas station as there was less than an eighth of a tank of gas in the purchased vehicle. The salesman was very good other than making sure the gas was good.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase