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Coggin Buick GMC

(600 reviews)
Visit Coggin Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm Closed
New (904) 512-0943 (904) 512-0943
Used (904) 512-1006 (904) 512-1006
Service (904) 512-1002 (904) 512-1002

Reviews

(600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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From start to finish we were well taken care of

From start to finish we were well taken care of throughout the process of purchasing a truck. We were referred to Anthony Gioni by our friend, unfortunately Anthony was working with another customer and he referred us to Curtis Mock. Curtis was wonderful to work with, thoughtful in verifying answers to our questions and explaining the features on our purchase. Anthony followed up with us at the end of the process asking if he could help us and to make sure we were happy. I would certainly recommend this dealership and both of these gentlemen to help you with your next purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Anthony Gioia was my salesman.

Anthony Gioia was my salesman. He made the entire buying/trading process great for me. He understood my requirements (choice in vehicle, financing) and worked diligently to get me what I needed to feel comfortable trading. He listened, he explained things well, he was patient with my ongoing questions, and he was friendly; like talking to a friend. He followed through on everything we discussed together. He's a man of integrity.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership is amazing.

This dealership is amazing. Genuine people that will help you find a car that you are looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Anthony Gioia was great .

Anthony Gioia was great . He made the buying experience painless and was great to work with . He did everything he said he would do .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I've been having my 2020 Sierra Denali serviced at this

I've been having my 2020 Sierra Denali serviced at this dealership since purchased and my Service rep"Jeremy" is the most extremely helpful, professional and expeditious Service Representative I've had the pleasure of dealing with in a very long time! He's able to get my truck in and out in record time while insuring all my truck's needs are met. Thanks Jeremy and the Technicians that make this a pleasure to have my Denali service needs met or exceeded!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

I've been having my 2020 Sierra Denali serviced at this dealership since purchased and my Service rep"Jeremy" is the most extremely helpful, professional and expeditious Service Representative I've had the pleasure of dealing with in a very long time! He's able to get my truck in and out in record time while insuring all my truck's needs are met. Thanks Jeremy and the Technicians that make this a pleasure to have my Denali service needs met or exceeded!

Anthony was fabulous and we had a great experience.

Anthony was fabulous and we had a great experience. He listened to what we wanted and we and love our new vehicle! Looking forward to working with Anthony again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2020 GMC ACADIA.. Battery Failure. REALLY???

I have had this GMC Acadia since the car was new. Never in its life has it even once struggled to start. After waiting 2 hours for an oil change, I finally asked the tech about my car..... Oh, sorry sir, your car won't start. Huh? Nope, it is dead, and sorry we didn't tell you sooner. The battery is completely dead, won't take a charge and you need to buy a new one it will cost us $50.00 to install the xxxx near $300.00 battery.... Good thing I went up and asked about the car, I might still be sitting there.... Wow. Amazing Timing. My battery that started in the morning to drive me to this oil change with no problems is now dead. The same battery that started right up when the technician drove the car around to get the oil changed... Simply amazing timing for this battery to 100% die on your shop floor while you were changing the oil.. Guess I am lucky the tires didn't go flat and fall off too! I should count my blessings. Seems like complete BS to me and anyone else. I shut my mouth and took it in the pants, and would have never had said a thing but you guys have sent me about 800 survey requests. So enjoy.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Phillip, We thank you for sharing your feedback. I regret to hear that you had a negative experience with our service department and that you question the issues with your battery. I would like to speak with you further. Please contact me at your convenience. Wayne Watkins, GM, (904) 682-9278

One of the best vehicle buying experiences that my

One of the best vehicle buying experiences that my husband and I have had in quite some time. Our Sales Representative, Anthony Giovanni was knowledgeable, pleasant, patient and most important …proactive throughout the entire process. He personally made sure that each step of the process was handled with efficiency. We’ve purchased several vehicles over the years and referred friends and families. Coggin continues to be at the top of our list when it comes to dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All service was great but Anthony Gioia was vey efficient

All service was great but Anthony Gioia was vey efficient and absolutely wonderful to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2022 Envisio purchase

Helpful dealership. Picked up mats at service department everyone very helpful and happy at work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

BRUCE PETERSON, thank you for the high rating! Our team works tirelessly to provide excellent customer service.