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Gateway Ford, Inc.

(153 reviews)
Visit Gateway Ford, Inc.
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 7:00am–5:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (985) 467-4056 (985) 467-4056
Used (985) 467-4438 (985) 467-4438
Service (985) 467-4228 (985) 467-4228

Inventory

See all 167 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2022.
Our conveniently located dealership in Ponchatoula is easy to reach from the nearby Louisiana areas, so please feel free to swing by and visit us to learn more about how our team can help with all your automotive needs. We're available to answer all your Ford questions and help you make your next move towards finding the perfect new vehicle or caring for the one you already have. Call or stop by today to get in touch with a member of our friendly team. We hope to see you soon!

Service center

Phone number (985) 467-4228

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gateway Ford, Inc. from DealerRater.

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Always top notch service.

Always top notch service. Wouldn?t take my 50th Anniversary GT Limited Edition anywhere else for service. My specialty vehicle requires specific knowledge and experience to correctly diagnose certain issues which they perform well.

Always top notch service.

Always top notch service. Wouldn?t take my 50th Anniversary GT Limited Edition anywhere else for service. My specialty vehicle requires specific knowledge and experience to correctly diagnose certain issues which they perform well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good, dependent and reliable!

Good, dependent and reliable! Best all around dealership in the country! I would recommend them to everyone!

Good, dependent and reliable!

Good, dependent and reliable! Best all around dealership in the country! I would recommend them to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Service writer , Ms.

Service writer , Ms. Kliebert was very pleasant to work with and they always get me in and out with routine maintenance quickly . I recommend Gateway for your service needs .

Service writer , Ms.

Service writer , Ms. Kliebert was very pleasant to work with and they always get me in and out with routine maintenance quickly . I recommend Gateway for your service needs .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent experience!

Excellent experience!! As a woman buying a vehicle on her own most of my life, I have had some disappointing experiences but not this time! I highly recommend Gateway Ford!!

Excellent experience!

Excellent experience!! As a woman buying a vehicle on her own most of my life, I have had some disappointing experiences but not this time! I highly recommend Gateway Ford!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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I drive from Hammond to Ponchatoula (it?

I drive from Hammond to Ponchatoula (it?s only a 3 mile drive for me) because instead of taking my truck to my local ?big? dealer - I?d rather spend a few extra minutes driving to the Hometown style Ford dealership in Ponchatoula because they take better care of my needs than the larger dealers do!

I drive from Hammond to Ponchatoula (it?

I drive from Hammond to Ponchatoula (it?s only a 3 mile drive for me) because instead of taking my truck to my local ?big? dealer - I?d rather spend a few extra minutes driving to the Hometown style Ford dealership in Ponchatoula because they take better care of my needs than the larger dealers do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Scheduled maintenance and ?

Scheduled maintenance and ?recall? issues completed without delay (less than four hours). Necessary replacements and updates discussed and recommendations offered. All Ford associates were friendly and helpful.

Scheduled maintenance and ?

Scheduled maintenance and ?recall? issues completed without delay (less than four hours). Necessary replacements and updates discussed and recommendations offered. All Ford associates were friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for leaving such a great review and high star rating. Safe travels!

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The service department managed to fit me in when my

The service department managed to fit me in when my brakes failed that morning, and I really appreciated the shuttle service. They were able to get in the parts and make the repairs that same day.

The service department managed to fit me in when my

The service department managed to fit me in when my brakes failed that morning, and I really appreciated the shuttle service. They were able to get in the parts and make the repairs that same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I described the needs and got out of the way.

I described the needs and got out of the way. Vehicle was picked up and returned the same day. Vehicle performed perfectly since the servicing.

I described the needs and got out of the way.

I described the needs and got out of the way. Vehicle was picked up and returned the same day. Vehicle performed perfectly since the servicing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Lloyd, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!

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Service was very very good.

Service was very very good. The persons handling my claim was very professional and answered any and all questions that I asked and explained the process that was needed to get the truck repaired thru the company that sold the extended maintenance agreement.

Service was very very good.

Service was very very good. The persons handling my claim was very professional and answered any and all questions that I asked and explained the process that was needed to get the truck repaired thru the company that sold the extended maintenance agreement.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello William, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I purchased 2 vehicles from them in less than 6 months

I purchased 2 vehicles from them in less than 6 months and both times had the best experience with sales . I will definitely use them for now on

I purchased 2 vehicles from them in less than 6 months

I purchased 2 vehicles from them in less than 6 months and both times had the best experience with sales . I will definitely use them for now on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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