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Gateway Ford, Inc.

(158 reviews)
Visit Gateway Ford, Inc.
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:00am–5:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (985) 467-4056 (985) 467-4056
Used (985) 467-4438 (985) 467-4438
Service (985) 467-4228 (985) 467-4228

Inventory

See all 95 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2022.
Our conveniently located dealership in Ponchatoula is easy to reach from the nearby Louisiana areas, so please feel free to swing by and visit us to learn more about how our team can help with all your automotive needs. We're available to answer all your Ford questions and help you make your next move towards finding the perfect new vehicle or caring for the one you already have. Call or stop by today to get in touch with a member of our friendly team. We hope to see you soon!

Service center

Phone number (985) 467-4228

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gateway Ford, Inc. from DealerRater.

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Friendliest, most helpful showing different choices and

Friendliest, most helpful showing different choices and opportunities. As a senior citizen, they were very careful to explain the different operating capabilities of my new vehicle

Friendliest, most helpful showing different choices and

Friendliest, most helpful showing different choices and opportunities. As a senior citizen, they were very careful to explain the different operating capabilities of my new vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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Brendan and all the staff were very nice and made my

Brendan and all the staff were very nice and made my purchase very simple and easy!!! I will be using them in the future again!!! Thanks guys!!!

Brendan and all the staff were very nice and made my

Brendan and all the staff were very nice and made my purchase very simple and easy!!! I will be using them in the future again!!! Thanks guys!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had tuesday 8 am appointment on steering problem.

I had tuesday 8 am appointment on steering problem. 7 days later no work done. I was told the battery need replace. That was 4 days ago. I haven't got my truck back yet. I suspect that they are xxxxing me around trying to change me $100 an hr. I will not use this service.

I had tuesday 8 am appointment on steering problem.

I had tuesday 8 am appointment on steering problem. 7 days later no work done. I was told the battery need replace. That was 4 days ago. I haven't got my truck back yet. I suspect that they are xxxxing me around trying to change me $100 an hr. I will not use this service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joseph, thank you for sharing this recent experience with us. Please contact us at (985) 386-7790 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

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Brendan and Blake went above and beyond helping me with

Brendan and Blake went above and beyond helping me with my purchase. Great staff to work with. Had the right vehicle at the best price.

Brendan and Blake went above and beyond helping me with

Brendan and Blake went above and beyond helping me with my purchase. Great staff to work with. Had the right vehicle at the best price.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

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Not your average car dealer.

Not your average car dealer. The people are great and they made it a fast, smooth transaction. I would buy again and recommend this dealer!

Not your average car dealer.

Not your average car dealer. The people are great and they made it a fast, smooth transaction. I would buy again and recommend this dealer!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello John, thank you for leaving such a great review and high star rating. We hope you continue to choose Gateway Ford Inc for all your vehicle needs! Take care!

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Always top notch service.

Always top notch service. Wouldn?t take my 50th Anniversary GT Limited Edition anywhere else for service. My specialty vehicle requires specific knowledge and experience to correctly diagnose certain issues which they perform well.

Always top notch service.

Always top notch service. Wouldn?t take my 50th Anniversary GT Limited Edition anywhere else for service. My specialty vehicle requires specific knowledge and experience to correctly diagnose certain issues which they perform well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good, dependent and reliable!

Good, dependent and reliable! Best all around dealership in the country! I would recommend them to everyone!

Good, dependent and reliable!

Good, dependent and reliable! Best all around dealership in the country! I would recommend them to everyone!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Service writer , Ms.

Service writer , Ms. Kliebert was very pleasant to work with and they always get me in and out with routine maintenance quickly . I recommend Gateway for your service needs .

Service writer , Ms.

Service writer , Ms. Kliebert was very pleasant to work with and they always get me in and out with routine maintenance quickly . I recommend Gateway for your service needs .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent experience!

Excellent experience!! As a woman buying a vehicle on her own most of my life, I have had some disappointing experiences but not this time! I highly recommend Gateway Ford!!

Excellent experience!

Excellent experience!! As a woman buying a vehicle on her own most of my life, I have had some disappointing experiences but not this time! I highly recommend Gateway Ford!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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I drive from Hammond to Ponchatoula (it?

I drive from Hammond to Ponchatoula (it?s only a 3 mile drive for me) because instead of taking my truck to my local ?big? dealer - I?d rather spend a few extra minutes driving to the Hometown style Ford dealership in Ponchatoula because they take better care of my needs than the larger dealers do!

I drive from Hammond to Ponchatoula (it?

I drive from Hammond to Ponchatoula (it?s only a 3 mile drive for me) because instead of taking my truck to my local ?big? dealer - I?d rather spend a few extra minutes driving to the Hometown style Ford dealership in Ponchatoula because they take better care of my needs than the larger dealers do!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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