Reviews
I had my car picked up by Covert Hutto for a routine oil
I had my car picked up by Covert Hutto for a routine oil change. When they returned the vehicle to me, it had a cut in the driver's side leather seat. I take extremely good care of my vehicles and this was very upsetting to see. I notified Shiloh Nelson in the service department and provided him with a photo of the damage. Shiloh has not ever called me with a resolution, as he has indicated he would, I have had to call numerous times only to receive the run around for over a month without any offer of resolution.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Our team has acknowledged this review.
I had an excellent experience at Covert Chevrolet Hutto!
I had an excellent experience at Covert Chevrolet Hutto! AJ was friendly, professional, and truly went above and beyond to make the car-buying process smooth and stress-free. AJ was incredibly helpful—answered all my questions and made sure I found the right car for my needs. I never felt pressured, and the whole process was quick and transparent. Highly recommend this dealership to anyone looking for a new or used car! Ask for AJ and he will take care of you!!! 10 out of 10!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review, Teena! We're thrilled to hear that you had an excellent experience at Covert Chevy of Hutto. It's great to know that AJ provided you with friendly and professional service while helping you find the right car. Your recommendation means a lot to us, and we can’t wait to welcome you back for your next visit! Enjoy your new vehicle! - The Covert Ford Chevrolet Hutto Team
10 out of 10 I will always recommend this location.
10 out of 10 I will always recommend this location. The facility is always clean and welcoming. I have never felt taken advantage. They have always been completely clear about exactly what my car needs and finds me the best price. Thank you Covert Chevy Hutto
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words, Markita! We're thrilled to hear that you had such a positive experience at Covert Chevy of Hutto. We take pride in providing a clean and welcoming environment, as well as transparent service for our customers. We appreciate your recommendation and look forward to assisting you again in the future! - The Covert Ford Chevrolet Hutto Team
Only waited 1 and a 1/2 hours for my oil change.
Only waited 1 and a 1/2 hours for my oil change. Staff was nice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Jennifer! We're glad to hear that you had a positive experience with our staff at Covert Chevy of Hutto. We appreciate your feedback about the oil change wait time and will continue to work on providing efficient service. We look forward to assisting you again in the future! - The Covert Ford Chevrolet Hutto Team
*****BEWARE of COVERT
*****BEWARE of COVERT CHEVY***** ****DISHONEST***MANIPULATIVE**** First of all, my wife was shopping for a slightly used vehicle and found one she liked for $24,400 at Covert Chevrolet, but when they gave her the bill it was $29,500 with no warranty or tax, title and license, and they were charging extra for stuff that comes factory in the vehicle. I would have liked to leave then but my wife really wanted this vehicle and was tired of shopping for one. I talked with the finance guy about how much interest it would cost us if we got a loan for half of the price of the vehicle. He said 7% interest but when I did the math it looked more like 100% interest! They were trying to make me pay interest on my down payment. The finance guy is an idiot and thought he was talking to someone who was clueless and lied about everything possible and gave me an outrageous price, so I said I was going to get a loan from my bank. He even tried to tell me that they didn't accept checks or cash from my bank. How stupid would someone have to be to believe that! My bank gave me a loan and I saved $10,000 on the loan compared to what the dealership offered, and they pointed out other items that the dealership was trying to charge me for that I didn't need or want. When I went back to the dealership the next Monday, the finance guy said he got me the outrageous loan that I said I wouldn't get because it was robbery, then tried to claim he misunderstood. There was no misunderstanding! He knew I wasn't going to get the loan through them, but he decided to try to mess up my credit score by getting me a loan I didn't want! And he tried to raise the price more by saying I had to pay for an overpriced warranty that I was already getting from the bank for half the price! Plus after reading their reviews, it sounds like the dealership’s warranty isn’t worth the price of the paper it’s printed on. Then, they tried to raise the price another $5,000 because I didn't get the loan from them. Seriously! Who would pay that? I left and bought a vehicle from Classic GMC in Houston, Tx for a better price from good people that didn’t lie to me at all. It was well worth the trip! Now it's my mission to let everyone know what kind of operation they are running at Covert Chevrolet . DO NOT GO TO COVERT CHEVROLET, HUTTO, TX!!!!! They are just trying to rip people off!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Our team has acknowledged this review.
Will Atherton was both technical and yet personable and
Will Atherton was both technical and yet personable and not pushy. On Saturday, when you are closed, he was in the car lot and answered questions and set up an app for the following day. He goes the extra mile !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Christian! We're thrilled to hear that Will provided you with both technical expertise and a personable experience at Covert Chevy of Hutto. It's great to know he went the extra mile for you, even on a Saturday! We appreciate your feedback and hope to see you again soon. Safe driving! - The Covert Ford Chevrolet Hutto Team
I typically don't submit additional comments.
I typically don't submit additional comments. 5 stars is an indication of the experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, Tim! We truly appreciate your 5-star rating and are glad to hear you had a positive experience at Covert Chevy of Hutto. We look forward to assisting you again in the future! - The Covert Ford Chevrolet Hutto Team
Sales person was great, sales manager was deceptive,
Sales person was great, sales manager was deceptive, didn't see sales receipt till signing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. - The Covert Ford Chevrolet Hutto Team
,service people are always very nice.
,service people are always very nice. Service is almost always within the time window I was told. '
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We appreciate your feedback about our service team at Covert Chevy of Hutto. It's great to hear that you've had positive experiences with our service and that we’ve met your time expectations. We look forward to seeing you again soon! - The Covert Ford Chevrolet Hutto Team
My car broke down and I was on a budget.
My car broke down and I was on a budget. I didn’t go one dollar over my budget thanks to AJ. He understood the assignment and got it done. Go see AJ.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review! We're thrilled to hear that AJ was able to help you find a car that fit your budget perfectly. At Covert Chevy of Hutto, we strive to understand our customers' needs and deliver great results. We appreciate your recommendation and look forward to assisting you again in the future! - The Covert Ford Chevrolet Hutto Team