Reviews
Customer Service Excellence.
I couldn't be more pleased with Covert Chevrolet in Hutto. My recent car purchase experience could not have been better. I was not disappointed in any aspect of my purchase. I would highly recommend this dealership to anyone, and I often do. I have puchased both a new car and a used car at this dealership. Cliff Collins in sales has been very informative and caring. Joel Castro in finance took care of my finances efficiently and thoroughly. Mindy Keith in the Service Dept. is also very informative and caring. Customer service is excellent at this dealership and it is sincere and genuine. I highly recommend this dealership to anyone who wants to have a good car buying experience. If you choose them once, you will come back again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly, informative, and efficient customer service and will be happy to hear that you left Covert Ford Chevrolet Hutto satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! - Covert Ford Chevrolet Hutto Team
Taken Care Of!
Good on getting you what you want for your money! Shout out to Mr.Martinez on getting it done great working with you on my 2019.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for taking your time to leave us a great review! Congratulations on your purchase! We’re pleased to hear about your great experience working with Craig Martinez! If there is anything else we can do for you just give us a call! - Covert Ford Chevrolet Hutto Team
Excellent Service
listened to my problem and reaffirmed he understood Replaced front tire with the spare. Front tire had been plugged when it went flat on the highway
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Covert Ford Chevrolet Hutto. - Covert Ford Chevrolet Hutto Team
Transmission repair
I took my Canyon in for a shudder in the transmission. Covert took care of my truck and provided me a loaner vehicle due to the timeframe of the repair
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the efficient service you received from us. If there is anything more that we can do please come back and see us again. Take care! - Covert Ford Chevrolet Hutto Team
Easy Oil Change
I scheduled an oil change and when I checked in they rattled off oil change, multi point inspection and tire rotation. I was there for my free oil change and mentioned my seat covers coming off. They said no problem They did the oil change, charged me for the tire rotation and never addressed my seat covers. Anyway, glad they were open on a holiday. I did have to wait to get checked in. Not sure why they have separate check in for oil change.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. - Covert Ford Chevrolet Hutto Team
Excellent
Excellent, everyone involved went out of there way to make sure that the sales experience was top notch. After the sale they made sure that the items I wanted added were installed in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. - Covert Ford Chevrolet Hutto Team
Above and beyond customer service. 2019 2500 HD purchase
Came in looking for a new 2019 2500 to pull our 24ft platinum horse trailer. Cliff took the time to listen to my needs and price range. Currently own a 2009 2500 that has been great. Have around 240k on it now. We looked at options on the lot but they had too many bells and whistles for my price range. We did agree that due to the weight of my trailer a diesel would be best. Cliff set in to build my truck and was able to come in right around my price range. All of my trucks have been purchased from Taylor Motors in 1980 with Pee Wee Lenz helping build that first truck to fit my pulling needs. I always dealt with Pee Wee till he retired. Cliff made me feel right at home just the way Pee Wee always did. His knowledge helped me select the truck that will keep my Daughter and I safe hauling down the road to Rodeos. Tana has already also said she will go talk with Cliff when she is ready to trade the 2009 in. She said Mom he really listened to you and found us the perfect Chevrolet. We named her. The Black Pearl on our first trip to Andrews in March. Thank you again Cliff. You are the best
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. Cliff is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments. We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! - Covert Ford Chevrolet Hutto Team
Friendly, fast, good price!
Service on my 2016 Chevy Traverse was friendly, fast, and a good price! Availability of Saturday and Sunday service is very customer-oriented and appreciated. john g
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your perfect review! We're glad to hear that our team was fast and friendly! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - Covert Ford Chevrolet Hutto Team
Upgrade
Came in for the usual easy oil change left with a new vehicle. Very pleased with the vehicle and process. This is our fifth vehicle from Covert.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Covert Ford Chevrolet Hutto. If there is anything more that we can do, please come back and see us again. Take care! - Covert Ford Chevrolet Hutto Team
Service and Scheduled Maintenance
Mindy was able to get me in right away and did a great job keeping me updated on my vehicle. The cashier was not as friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. - Covert Ford Chevrolet Hutto Team