Roger Beasley Mazda Georgetown

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
402 lifetime reviews.

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  • 5.0 out of 5
    May 11, 2021

    I couldn't have asked for a better team of people from Roger Beasley Georgetown and I wouldn't expect anything less. I bought my last car from Roger Beasley... Austin in 2013 and wouldn't buy any other car but a Mazda.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    I am so glad to hear that! Thank you for taking the time to leave us a review, we really appreciate it! If you ever need anything in the future, pleas...e do not hesitate to reach out to us directly at the dealership or on social media as well: facebook.com/mazdaaustin. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!

  • 5.0 out of 5
    May 6, 2021

    The employee Mr.Adel Saleh was very helpful and respectful. I came from San Antonio and I bought the car in less than an hour . Nice staff. Good experience....

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    I am so glad to hear that! Thank you for taking the time to leave us a review, we really appreciate it! If you need anything in the future, please don...'t hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!

  • July 16, 2018

    About 3 years ago, I walked into Roger Beasley interested in the Mazda 6. DJ greeted me at the door (but didn't attack and suffocate as some salesmen do).... He was prompt, upfront, and honest about the car and it's pros/cons related to my needs. This past Saturday, my husband and I came back to Roger Beasley to return the car. We were unsure about actually pulling the trigger and BUYING a new car. And of course, DJ saw me.. immediately remembered me once I reminded him of how he helped me previously, and it was smooth sailing from there. He helped me and let me test drive the CX 5 and CX 9 and gave me nothing but honest and helpful information. He didn't once pressure me into one or the other, and kept asking if I was HAPPY. He was wonderful and without a doubt a contributing factor to us buying with Roger Beasley. In addition to DJ, the finance team was ALSO very HELPFUL and kind. I would highly recommend the Roger Beasley of Georgetown team to ANYONE expecting great service and looking for a car! :)

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    That is so great to hear! Congrats on your new vehicle, Angela! Thank you for taking the time to leave us such nice feedback, we really appreciate it.... From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Respectfully, Chelsea B. Customer Experience Manager Roger Beasley Imports

  • 5.0 out of 5
    May 5, 2021

    Working with Charles Turner, who handled the purchase of my first CX-5, continued to be an accommodating and easy experience, considering the fact that... the vehicle I wanted was in sharp demand! He located the CX-5 that I wanted and delivered it to me because I had been in an accident and am not driving at this point. Also, the service department at the Georgetown location has always been excellent and I plan to continue using.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    I am so glad to hear that! Thank you for taking the time to leave us a review, we really appreciate it! If you need anything in the future, please don...'t hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!

  • 5.0 out of 5
    May 1, 2021

    I took my car into Roger Beasley Mazda Georgetown for the annual inspection and was out in less than 2 minutes. Greg provided me with a video of the inspection... including the overall wear on my tires, brakes and wiper blades. I really like these videos so I can see what is going on with my car. This is the 8th Mazda I have purchased from Roger Beasley, I am sure I will buy another in the future. This dealership is great from sales to service!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    I am so glad to hear that! Thank you for taking the time to leave us a review, we really appreciate it! If you ever need anything in the future, pleas...e do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!

  • 5.0 out of 5
    April 26, 2021

    We loved the Mazda we bought 7 yrs ago, and love the service department so we came back when we decided to replace my husband's vehicle. The person helping... us, Krystal, was profession, kind, patient with a great attitude and personality. We're older, usually paying cash, and in the next 5yrs when we replace the 7yo Mazda, we hope she is still there. Thank you Mr. Beasley - you hire well

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We greatly appreciate you taking the time to share your feedback with us, Linda. I am so happy to hear Krystal took wonderful care of you during your ...recent visit to our dealership! We are thrilled to have you as part of the Roger Beasley Mazda family and we look forward to serving you again in the future.

  • 3.0 out of 5
    April 26, 2021

    We walked in the minute they opened already knowing exactly what car we wanted and check in hand financed ready to go from my bank. We test drove the car,... took ten minutes, went inside and sat, for 2 1/2 hours! There was no reason for any of it to take as long as it did! There were no issues or complications or approvals to be done. So the sitting and waiting for what? At the end they handed us one key and said we have the other to detail the car, so sit in another area for a few minutes, he actually said 15 minutes. An HOUR LATER, we had to track the guy down a second time to get them to please finally bring our car. Meanwhile we watched several people who came in way after us, drive off in their new cars.. Would recommend their service but we drove off with a car just the same.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Sara, thank you for taking the time to share your experience with us. First and foremost, I want to apologize for your experience at our dealers...hip. We take customer satisfaction very seriously at Roger Beasley so I'd like to look into what happened here. Unfortunately, with the name left in the review, I am unable to look you up in our system. Would you mind emailing at socialmedia@rogerbeasley.com with more info? Again, I apologize for your experience and will be on the lookout for your email.

  • 5.0 out of 5
    April 23, 2021

    Every time I go in the service is the best and guys are always so nice . I will continue taking my CX5 for service there.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience with us! We greatly value your feedback and continued business. Thank you for choosing Roger Beasley Mazda to be... a part of your family!

  • 5.0 out of 5
    April 15, 2021

    Adel and Kelly made this the easiest car transaction I've ever made. I would definitely recommend them to anyone shopping for cars. Thanks for making... this so painless for my wife and me!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jeff and Lee Ann -- I am happy to hear your recent car buying experience went so smoothly at our dealership! If there is anything we can do for you tw...o, please do not hesitate to reach out! Thank you for choosing Roger Beasley Mazda to be a part of your family.

  • 5.0 out of 5
    April 13, 2021

    Sales rep was very knowledgeable about the car I considered buying. As it turned out I bought it. He followed through on everything I asked him to do and... did promptly. If you go there ask for Issac. I really like the car I bought and feel that if you are like me and dread going to dealerships, go there first and be pleasantly surprised.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind review, Paul. I am so happy to hear Issac took great care of you and that you had a stress-free car buying experience. ...If there is anything we can do to assist you in the future, please do not hesitate to reach out!

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