Reviews
The reason I use Auto Nation for service is Tyler Rush my
The reason I use Auto Nation for service is Tyler Rush my service adviser. When I arrive, he takes care of all my questions and concerns. When I come back to pick up my truck the paper woke is finished and ready to sign. Any problems with my truck are discussed. It is good to work with some wone that is knowledgeable about cars.
The reason I use Auto Nation for service is Tyler Rush my
The reason I use Auto Nation for service is Tyler Rush my service adviser. When I arrive, he takes care of all my questions and concerns. When I come back to pick up my truck the paper woke is finished and ready to sign. Any problems with my truck are discussed. It is good to work with some wone that is knowledgeable about cars.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Mobile. Don't hesitate to call us if you ever need anything. Be safe on the road!
I scheduled the service for 1015am on a Monday and they
I scheduled the service for 1015am on a Monday and they had my truck ready for pickup in about 3 hours. Great service Dept. I live in Daphne AL which has a Ford dealership but I choose to drive the extra miles to Autonation in Mobile because their service dept is excellent
I scheduled the service for 1015am on a Monday and they
I scheduled the service for 1015am on a Monday and they had my truck ready for pickup in about 3 hours. Great service Dept. I live in Daphne AL which has a Ford dealership but I choose to drive the extra miles to Autonation in Mobile because their service dept is excellent
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Bait and Switch Alert!
Bait and Switch Alert! These are the people who give car salesmen a bad name. I made a deal IN WRITING with Mark Hochecker and drove in 50 miles to the dealership. But when I arrived, he switched the terms and tried to hustle me for an additional $1,700 with a bogus story about how “the computer made a mistake.” I complained to the managers on duty, but they were in on the crooked play. Needless to say, I walked! Very dishonest and crooked. Beware!
Bait and Switch Alert!
Bait and Switch Alert! These are the people who give car salesmen a bad name. I made a deal IN WRITING with Mark Hochecker and drove in 50 miles to the dealership. But when I arrived, he switched the terms and tried to hustle me for an additional $1,700 with a bogus story about how “the computer made a mistake.” I complained to the managers on duty, but they were in on the crooked play. Needless to say, I walked! Very dishonest and crooked. Beware!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (251) 202-2016 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Great and fast customer service.
Great and fast customer service. Got my oil changed, waited no longer than a hour and a half. Everyone was friendly. Had WiFi to finish up some work too
Great and fast customer service.
Great and fast customer service. Got my oil changed, waited no longer than a hour and a half. Everyone was friendly. Had WiFi to finish up some work too
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jonathan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I am satisfied with the service I received during my
I am satisfied with the service I received during my appointment. The time frame that was there was a little long but I was still satisfied.
I am satisfied with the service I received during my
I am satisfied with the service I received during my appointment. The time frame that was there was a little long but I was still satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Raymond, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
For inspiration to be done , i had to go back twice,didn?
For inspiration to be done , i had to go back twice,didn?t do oil change, the next day the care didn?t start, battery was bad, but they say we had inspection done, purchase two new tires next day light was on say tie pressure was low
For inspiration to be done , i had to go back twice,didn?
For inspiration to be done , i had to go back twice,didn?t do oil change, the next day the care didn?t start, battery was bad, but they say we had inspection done, purchase two new tires next day light was on say tie pressure was low
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Paulette, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.
Great experience from beginning to end.
Great experience from beginning to end. Staff was polite and friendly also would definitely recommend to anyone looking for a car. So far so good with my jeep.
Great experience from beginning to end.
Great experience from beginning to end. Staff was polite and friendly also would definitely recommend to anyone looking for a car. So far so good with my jeep.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Brittney, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Mobile and we hope to be of service again in the future.
I was kept well abreast of the repair and time.
I was kept well abreast of the repair and time. Really enjoyed the concierge service
I was kept well abreast of the repair and time.
I was kept well abreast of the repair and time. Really enjoyed the concierge service
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Had a pleasant time viewing the vehicles,the staff was
Had a pleasant time viewing the vehicles,the staff was very professional and knowledgeable. I drove different trucks and the salesman was eager to get what I wanted. Sales manager and finance manager were very easy to talk to and deal with, helping me through the necessary process of purchasing a new vehicle.
Had a pleasant time viewing the vehicles,the staff was
Had a pleasant time viewing the vehicles,the staff was very professional and knowledgeable. I drove different trucks and the salesman was eager to get what I wanted. Sales manager and finance manager were very easy to talk to and deal with, helping me through the necessary process of purchasing a new vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Johnnie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
I appreciate the kindness and attentiveness my family and
I appreciate the kindness and attentiveness my family and I received while shopping for a car. Branden made our buying experience very comfortable!!!
I appreciate the kindness and attentiveness my family and
I appreciate the kindness and attentiveness my family and I received while shopping for a car. Branden made our buying experience very comfortable!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.