Skip to main content

AutoNation Ford Mobile

(1,290 reviews)
Visit AutoNation Ford Mobile
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 8:30am–7:00pm
Sunday Closed
New (866) 950-4193 (866) 950-4193
Used (877) 371-6223 (877) 371-6223
Service (866) 949-6937 (866) 949-6937

Reviews

(1,290 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Mobile from DealerRater.

Want to share your experience with this dealership?

Write a review

I am satisfied with the service I received during my

I am satisfied with the service I received during my appointment. The time frame that was there was a little long but I was still satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Raymond, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

For inspiration to be done , i had to go back twice,didn?

For inspiration to be done , i had to go back twice,didn?t do oil change, the next day the care didn?t start, battery was bad, but they say we had inspection done, purchase two new tires next day light was on say tie pressure was low

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Paulette, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

Great experience from beginning to end.

Great experience from beginning to end. Staff was polite and friendly also would definitely recommend to anyone looking for a car. So far so good with my jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Brittney, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Mobile and we hope to be of service again in the future.

I was kept well abreast of the repair and time.

I was kept well abreast of the repair and time. Really enjoyed the concierge service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Had a pleasant time viewing the vehicles,the staff was

Had a pleasant time viewing the vehicles,the staff was very professional and knowledgeable. I drove different trucks and the salesman was eager to get what I wanted. Sales manager and finance manager were very easy to talk to and deal with, helping me through the necessary process of purchasing a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Johnnie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

I appreciate the kindness and attentiveness my family and

I appreciate the kindness and attentiveness my family and I received while shopping for a car. Branden made our buying experience very comfortable!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

We worked with Kay at Autonation Ford of Mobile.

We worked with Kay at Autonation Ford of Mobile. And I cannot give her enough praise. She wasn’t too pushy the absolute best. Definitely a 10 out of 10. Made our car buying experience easier than we anticipated. Thank you Kay!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Melissa, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

They listen to me and gave me the price as requested.

They listen to me and gave me the price as requested. No back and forth with a manager. It was refreshing for a change to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Wade, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Did the work promptly and the price was excellent.

Did the work promptly and the price was excellent. They were very courteous and made sure I was satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Jonathan Liggett is a great person, my friends and I have

Jonathan Liggett is a great person, my friends and I have bought 5 cars from him and we will continue to buy from him and I ask you to reward him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!