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Mullinax Ford of Mobile

(1,643 reviews)
Visit Mullinax Ford of Mobile
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (888) 518-2374 (888) 518-2374
Used (888) 518-9468 (888) 518-9468
Service (888) 363-0306 (888) 363-0306

Reviews

(1,643 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Mobile from DealerRater.

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Was a fast and easy process. Everyone was very nice and...

Was a fast and easy process. Everyone was very nice and helpful. My salesperson was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for wonderful comments and the five-star rating! We are happy we could make your experience a positive one, and we appreciate your taking the time to let us know about your experience. Safe travels!

Dereck Ange was so patient with me through you ordering...

Dereck Ange was so patient with me through you ordering process. I would recommend him to anyone and everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Chloe. Thanks for the recommendation and the kind words about Dereck. We're happy that he was able to make your buying experience a positive one, and we will let him know that you mentioned him. Enjoy your new vehicle! Safe travels.

Shannon was very professional in handling the paperwork...

Shannon was very professional in handling the paperwork for the sale of my new truck but Lorenzo was the man that kept me interested in purchasing my truck at mullinex. He paid attention to my needs and was familiar with your inventory enough to steer me in the right direction. If it were not for him mullinex would have lost my interest and the sale. Both put together were a good team. Thanks also to the finance management that found me a great rate. I’m sorry I’m not at home right now and I can’t remember his name but he did great also. Good job guys!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Thomas. Thanks for the kind words and the high star rating. We're happy that Lorenzo was your point man in finding you the truck you wanted. We will be sure to let him know that you spoke highly of him. We'll pass your comments along to Shannon as well -- the two of them do indeed make a great team! Enjoy your truck! Safe travels.

They could not do a better job. I purchased a vehicle...

They could not do a better job. I purchased a vehicle from them in FL. Although it was an out of state purchase, they did everything right. They even picked me up for free from Pensacola airport. I am especially thankful for Blayde Gardner!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful comments and the five-star rating! We are dedicated to going the extra mile -- including all the way to the airport -- for our valued customers. We'll be sure to let Blayde know that he was able to make your buying experience efficient and stress-free. Enjoy your new vehicle! Safe travels.

Great experience. Even better service. Shannon always...

Great experience. Even better service. Shannon always does a phenomenal job when I go mullinax to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind words and the five-star rating. We are happy we could make your most recent buying experience a positive one. We'll be sure to let Shannon know that he was phenomenal! Enjoy your new vehicle. Safe travels!

Great bunch of people no pressure at all. Chris McGraw...

Great bunch of people no pressure at all. Chris McGraw was my sales representative and did a great job. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words and the five-star rating. We appreciate your taking the time to let us know how we did. Safe travels!

Mr. Robert Koon Was Great Very Professional, Friendly And...

Mr. Robert Koon Was Great Very Professional, Friendly And Helpful And Thanks To His Great Service I Have A New Truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new truck! We're happy that Robert was able to make your buying experience friendly, professional and stress-free. We will let him know that you mentioned him. Safe travels!

Consumer response

Thanks So Much For The Great Service And Product.

The website is not accurate in its inventory, the dealer...

The website is not accurate in its inventory, the dealer we dealt with was very unreliable, told me the vehicle would look like new after they cleaned it and fixed the bumper, there was still trash from the previous owner in the truck bed along with the factory jack. Was told they would replace the jack, still haven't gotten that. Don't waste your time. Plenty other more respectable establishments around.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

I am sorry to hear your experience was not up to your expectation. We try very hard to make sure every customer is satisfied with their purchase. I spoke with your sales consultant and he stated he was able to get the jack to you, he also filled me in on the bumper and you having to bring the truck back to get the bumper repaired after taking delivery. I am sorry we were not able to get that repaired prior to delivery. If we have not got these concerns taken care of or there is anything we can do to help please feel reach out to me directly. Keith Parrett - General Manager - kparrett@mullinaxford.com

I have had the pleasure of buying several vehicles from...

I have had the pleasure of buying several vehicles from James Stallworth he is the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five-star rating and the kind words about James. We will let him know that you mentioned him, and we hope to see you again when you are ready for your next vehicle. Safe travels!

Great service from the minute I walked in. Really...

Great service from the minute I walked in. Really friendly atmosphere. Couldn’t have asked for better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Great service and Sam took great care of me from day one. Absolutely would recommend Mullinax and Sam cannon for any vehicle purchases!