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Mullinax Ford of Mobile

(1,642 reviews)
Visit Mullinax Ford of Mobile
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (888) 518-2374 (888) 518-2374
Used (888) 518-9468 (888) 518-9468
Service (888) 363-0306 (888) 363-0306

Reviews

(1,642 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Mobile from DealerRater.

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Outstanding sales service. Really great buying...

Outstanding sales service. Really great buying experience!! Blayde is an outstanding salesman and made the process super smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Gus, We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We'll pass your kind words along to Blayde!

Sales experience was a smooth transaction. Final paper...

Sales experience was a smooth transaction. Final paper work was smooth as well ....waiting on actual detailing of vehicle could be faster

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Mullinax Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Very courteous and helpful. Did everything possible to...

Very courteous and helpful. Did everything possible to make deal happen. Got the vehicle I wanted at the terms I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bamaboy5562004, thank you for leaving such a great review and five-star rating. We are happy we could make your experience a positive one! Enjoy your new vehicle. Safe travels.

Very Straightforward experience. Salesman was personable...

Very Straightforward experience. Salesman was personable without being pushy. He was extremely helpful and knowledgeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Harrist256, thank you for taking the time to let us know about your experience at our dealership. We appreciate the fie stars and are happy we could make your experience a positive one. Safe travels!

Margaret Ornelas is the best! She does all the work for...

Margaret Ornelas is the best! She does all the work for you, you just find what you want and let her know, she will guide you the rest of the way. This makes our second purchase from Margaret and Mullinax. I am sure it won't be our last. Thanks Margaret for taking so much of the pressure off of me in the search for our latest addition of automobiles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Wellrock101, your comments keep us motivated and working hard for all our guests! We'll pass your kind words along to Margaret!

Shawn Eubanks went out of his way to find us what we were...

Shawn Eubanks went out of his way to find us what we were looking for. It was a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Joyce! We are very happy to hear that you had such a pleasant experience at our dealership! We'll pass your kind words along to Shawn! Save travels!

The only dealership that showed interest, provided a true...

The only dealership that showed interest, provided a true customer experience, and delivered on what they said they were going to do. Shannon thank you the communication, the follow up and seeing the sale all the way through!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dalfbri, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We'll be sure to pass your kind words along to Shannon!

Love them! They are truly the best! Great customer...

Love them! They are truly the best! Great customer service & selection. This is my third car I've bought from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! Thank you for taking the time to leave us such a great review and star rating! We love our repeat customers! Looking forward to seeing you for #4!

My salesman, Jerry Albritton, was great. I have a real...

My salesman, Jerry Albritton, was great. I have a real busy schedule and also travel quite a bit. I just don’t have time to go around looking for a vehicle. I called the dealership (after calling a few others without much follow up) and randomly got Jerry. Thank goodness I did. Jerry spent a few minutes on the phone asking me some questions about the type of vehicle and features I wanted. I told him the best way to communicate with me was by text. I suspect that probably puts off a lot of sales people. Not Jerry. He kept in touch with me without over communicating as he started his search. He was also very patient. When the first vehicle he found that met my needs was beyond what I wanted to spend, he adjusted his search to find me just what I needed. I have been buying vehicles for 30 years and hands down, it was the best experience I have ever had. The no haggle approach is a stroke of genius.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Patrick, You made our day with this AWESOME review! Thank you for taking the time to share your experience. We'll definitely pass your kind words along to Jerry! Congrats on your new vehicle!

One of the best buying experiences I have ever had....

One of the best buying experiences I have ever had. Everything was upfront and on paper and delivered ahead of schedule. I would highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Terrell3, we appreciate your recommendation of our dealership!