CBG Buick GMC

4.9 out of 5 4.9
14 reviews

Average Rating

4.9 out of 54.9
14 lifetime reviews.
this dealer

Reviews

  • 5.0 out of 5
    April 30, 2014

    Tommy, the service manager met me at the entrance door with a friendly hello and handshake. He asked me how could he help me. I told him a oil change and... he ask about a tire rotation. I also told him that the CD player quit working and I could not eject my cd. They could not fix the radio but ordered me another one as advised me that it would be in the next day and would call to set up an appointment. Everything was done in a timely, friendly way. No complaints

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much Mr. Clyde for taking the time to give us a review. We are glad that everything was done so quickly for you. If there is ever anyth...ing else that we can do for you, you know where to find us. Lauren Internet Manager

  • 5.0 out of 5
    April 29, 2014

    Took my 2011 Yukon in to CBG in DeRidder for an oil change. Tommy Jones was very attentive in taking care of having the oil changed and also finding the... solution to a problem with the rear window washer. I appreciate the service provided by CBG.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the review. We are glad that you had a good experience with us. If there is every anything else that we can do feel free to give us a ...call. Lauren Internet Manager

  • 5.0 out of 5
    April 25, 2014

    Informed me of what I needed done and the total price no surprises Job was done on time Every one had a grate attitude toward there job and customers Mr.Tommy... L. Jones Service Manager is the best that have seen in a long long time

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the review. We are glad to hear that you had a good experience with us and hope you will come back. I will let Tommy know how much you... enjoyed your business with us. Lauren Internet Manager

  • 5.0 out of 5
    April 24, 2014

    Very impressed with Tommy as a service manager. I was afraid that no one would be able to match Lewis, but we feel that Tommy has stepped right in to make... us feel appreciated. Great service today.

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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for the great review. We are glad that you had a good experience with us and that Tommy was able to make you feel right at home. ... Lauren