CBG Buick GMC

Reviews

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14 lifetime reviews.

  • 3.0 out of 5
    October 28, 2017

    As I live in almost 100 miles from this dealer I inquired online. I asked if there was any room on the price as it seemed high for vehicle with a low trim... level and high mileage. I was told : "Wilson Rougeau Price is a reduced price, and is best we can do." so I did not pursue the matter further.

    4.0 out of 5
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    3.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Mr Purcell, Thank you for your interest in the Honda Pilot. Management will review your request on pricing and be in contact shortly to see if we c...an further help you with the pricing. Lauren Internet Manager

  • 5.0 out of 5
    January 10, 2017

    Brooke was very helpful with informing me of service that was needed on my 2016 Denali and scheduling an appointment. The service crew was very professional.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mrs. Nancy, Thank you so much for the great review and your continued business. We are glad that you enjoyed your service with us and hope to see yo...u again.

  • April 21, 2016

    I was being assigned to a project in Billings, Mt and needed a type of vehicle that could handle any type of weather and road conditions. And I needed... it fast. With Gary Blackman's help, my needs were filled with the purchase of a 2012 GMC Yukon XL 4 wheel drive. Drove the 1800 miles from Lake Charles to Billings without any problems. What snow and ice I did encounter was easily traversed. Just want to say thanks Gary for a great vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mr. Boales, Thank you so much for your business with CBG. We are glad that we could help you find the perfect vehicle for you and that you are enjoy...ing it. If you need anything please let us know. Thank you again for your business! Lauren

  • 5.0 out of 5
    October 12, 2016

    I was very pleased with the deal we made on my "new" 2014 GMC Sierra. It was just as advertised. No pressure, no hype and no rush from the sales staff.... Everyone there was courteous, professional and helpful. Thanks especially to Mr. Wayne and Ms. Kelly for their assistance and for making the experience worth the hour and a half drive from Lafayette!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Mr. Parker for your business. We are glad that you enjoyed your purchase experience with us. Enjoy your "New" truck and stop by the next t...ime you are this direction.

  • 5.0 out of 5
    December 19, 2014

    I recently purchased a GMC Arcadia from CBG and was very pleased with the experience.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Mr. Gerald for the review. We are happy to have you in the CBG family and glad that you enjoyed your purchasing experience with us. It was... a pleasure to work with you. Lauren

  • 5.0 out of 5
    July 15, 2014

    I recently purchased a used Buick Verano from CBG Buick in DeRidder, LA and I could not have asked for a better car buying experience. My salesperson,... Lauren, was very kind and patient with me and worked quickly to find a car that met my specification. She worked with me to get a fair trade in value and to get my monthly notes where they needed to be. I would definitely recommend CBG to my family and friends.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mrs. Delores, Thank you so much for the great review. I am so glad that I was able to help you find a car...even if it took a month to find the per...fect one for you. You know where we are any time that you need anything. Thank you again, Lauren

  • 5.0 out of 5
    May 22, 2014

    I have my oil changed at CBG in DeRidder, LA every time. It is usually very quick. I ask questions and I get knowledgeable answers. The men are always... nice. I enjoy talking with Tommy in the service department if he is not busy helping other customers.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Mrs. Peggy for the great review. We are glad that we can continue to be a help to you for your automotive needs. Lauren Internet Manager

  • 5.0 out of 5
    May 13, 2014

    The service area is always clean, always a friendly staff to help and always a pot of coffee while you wait, we have bought several cars from CBG and will... buy another when we get ready for a new one, because we know they are local and will take care of us. Jay Farquhar

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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much Mr. Farquhar for the great review. We truly appreciate our customers, and have the best customers around! Lauren Internet Manager

  • 5.0 out of 5
    May 3, 2014

    I was very impressed with the service that I received at this dealership. Especially Tommy and Michelle who work in the service department.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Mrs. Martinez for the great review. We are glad that Tommy and Mechele were able to provide such great service. We hope to see you again s...oon! Lauren Internet Manager

  • 5.0 out of 5
    May 2, 2014

    We have been dealing with CBG Buick GMC of DeRidder, since we moved here in 1989, we have always been received with a friendly smile and and firm hand... shake. We have dealt with the Blackmons and all their employes for so long we feel like family and are treated as such, we always buy here, customer service ( Mechel was great ) ,quality of service, repairs is beyond reproach, I wouldn't go anywhere else !! Today I had a routine oil change, and windshield wipers replaced on my company Truck, ( Ford ) , Tommy received me with a friendly smile and ask how he could be of service. I've spoke with Tommy a few times, but feel like I have know him a while, service with a smile !! hard to beat !! Still Miss Lewis but Tommy is well on his way to filling those shoes, good service Manager Thanks CBG !!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for the review. We are glad to have ya'll as customers for so long. If there is every anything that we can do for you, you know wh...ere to find us. Thank you again, Lauren Internet Manager

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