Thomasville Ford Lincoln

* BEWARE - DO NOT RECOMMEND* The service department has been caught 3 times not rotating our tires but getting paid for it. When they get questioned, they want us to bring the truck back (50 miles round trip) for them to make it right. So now it’s costing me the service I paid for that I didn’t get, my gas, and my time. But no more. They will not get another dime of my money. So for the ones still doing business there, make sure you are getting the services that you are paying for.

Worth the drive from Florida to buy from Thomasville Ford. Told the what I wanted the ?out the door? price to be. I was fair, they were fair and we got the deal done quickly on a Friday night. Picked up the Bronco the next morning. It was a very slightly used car and the listing showing 2 dealer installed options that weren?t there. They chased them down and got them for me.

From my first phone call, Every interaction was professional and my sales rep Connor treated me as a priority. While this certainly isn?t my first purchase from Ford itself. I do admire the non pushy sales approach and how Thomasville Ford Lincoln, gets it right about creating an exceptional customer experience. My new Lincoln, has been a constant admiration. Not only do I recommend this dealership there?s a great chance I?ll be back within a couple months to purchase another vehicle. Thanks again!

Enjoyed my experience wtih Thomasville Ford as much as one could spending a large sum of money. I appreciate being appreciated as a customer. I have previously only used Thomasville Ford for service. I told my sales person that one of the reasons I considered Thomasville Ford for this purchase is because of the way I have been treated in the past for servicing my 2018 Explorer that I had purchased elsewhere. Not only can you discuss your concerns with a service writer they will actually bring in the mechanic doing the repair or service to answer any questions. The dealership where I purchased my last two Ford vehicles won't even let you talk to a service writer. The 1.9% Ford financing was also a factor.

I must say the special order purchase and communication was excellent . But BUYER BEWARE once I was there and the truck had been delivered the increase in price OVER MSRP STARTED!! FIRST IT WAS 3k and then another 5k. SO THEY PRESENT THE BRAND NEW TRUCK THAT U HAVE BEEN WAITING 10 months for with 8k of charges above the msrp. The worst part of the dishonest situation is when I questioned the increase in price the representative apologized and said sorry but we have other buyers that will pay more if u walk away from your truck order!! Great way to do business and keep loyal base of customers. The real kicker is that the dealership has a 2024 100k truck Oder from my family and this is how they handled our truck purchase!!!!!!!!

Thomasville Ford did a tremendous job with diagnosing and repairing a difficult issue with our 2013 Ford Escape. We were having an intermittent battery draw that would prevent the car from starting due to a dead battery at random times. They quickly identified the cause and repaired the problem. Our service advisor, Derek Illian, was great and he kept us up to date on the status of the repairs. Highly satisfied with the service department at Thomasville Ford.

Everyone there was very professional in the service department. Also everyone working with the dealership was very nice and professional.

I have enjoyed purchasing multiple vehicles from Thomasville Ford. Working with Brian and Conner has been an absolute pleasure. I will continue to look at their website for great cars and trucks. Until next time, thank you guys!

My catalytic converter broke while I was starting a trip. I had it towed back to my hometown and called the Ford dealer. They told me it would be March 29 before they could see me. I called the neighboring Ford dealer in Thomasville, Georgia and Becky basically said ?bless your heart!? Can you get it to us? I towed it up there and they said they would look at it on Thursday, but I actually started two days sooner on Tuesday. They ordered in the necessary parts and had it installed on my car on Friday, a whole month before the other dealer was even willing to look at my car. Thomasville Ford service was outstanding! You team rocks!

I just purchased a new Ford Raptor from the pros at Thomasville Ford, awesome experience!! First and foremost they were as competitive on the price as anyone I found in the South East. Secondly, the buying process was easy and the communication was excellent. Third, the delivery process was a breeze. I was in and out in about 35 minutes. The team at Thomasville was great to work with all around and I will be buying my next new or preowned there! Thanks Brian, Dave, Connor and the entire team I greatly appreciate your professionalism. Scott Zepp St. Petersburg, FL