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Cecil Graves Chevy GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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new 2018 Z71 Suburban

It was great service for a quality vehicle. They went above and beyond to create the vehicle we are searching for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Awesome experience

Awesome experience. Ms Renae is awesome!!!!! The atmosphere was inviting. Also met the owners Lil Cecil. Will recommend to friends and family. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are so pleased you enjoyed your visit to Cecil Graves Chevrolet-GMC Truck! We do hope we can be of assistance in the future. Take care!

Yukon

Pleasure doing business with them. We are/will be repeat customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!

Patience is a Virtue

We were in the market for a 2018 GMC Acadia. However, my salesperson Renee showed us a very special 2018 Traverse. We fell in love at first sight. It was the only one of its sort on the lot as well as within miles of this dealership. There were remarkable incentives being offered on the Acadia, which made the Traverse a little bit higher. Because we were financing through our credit union, we had to wait because it was after hours. On top of that, the end of the month was in a couple of days and the new month could possibly bring new incentives on the traverse. And thats just what it did! Renee walked with us every step of the way until we were driving off in our new Chevy Traverse, our very first Chevy vehicle!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

2013 Chevy Malibu LS Repair

I had a very pleasant experience with my dealer. I had a repair problem, which they handled with efficiency & expertise.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

New GMC Sierra 1500 All Terrain

Really good experience. Dealer had vehicle I was looking for. Trade in offer was very reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Oil change and DVD player change out

Oil change and went back following week to have DVD player changed out. both visits did not take long. Good experiences

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gerry Sylvester, we're so glad that we were able to go above and beyond your expectations! We're looking forward to your next visit with us!

Minor computer issue>

Outstanding service. Correct a minor issue and back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Donald Caiilier, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great experience.

Very pleased with my purchase and the quality of service at Cecil Graves.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lauren Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at Cecil Graves Chevrolet-GMC Truck! Until the next time we meet, take care!

OUTSTANDING SERVICE!!!!

Cant say enough about how PLEASED I am for the way Cecil Graves treated me when I was searching for a truck!! THANK YOU!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we really appreciate your positive review, Sandy! We are always more than happy to assist you if anything else comes up. Take care