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Reviews

(33 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Happy Customer

Wayne is a great Service Rep. He takes care of the customer and makes you feel like he cares about, you, the customer. Got my car in on Friday and out by Saturday morning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Hoffpauir, INC.. We are always more than happy to assist you if anything else comes up. Take care!

Bryan Got me the truck and the price that couldn’t be...

Bryan Got me the truck and the price that couldn’t be topped by anyone else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I inquired three about a vehicle on cars.com and never...

I inquired three about a vehicle on cars.com and never heard back from anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Used vehicle

Quick and easy no hassle on my trade in or the vehicle I bought

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Kyle worked to get the vehicle we wanted. While we were...

Kyle worked to get the vehicle we wanted. While we were out of state he kept us informed on the status of the 2021 Cadillac CT 5 V6. He is great, we’re recommending that all of our friends and family come to this dealership. Thanks Kyle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Buying Experience

Sales Associate, Adam Barrera, showed me several different vehicles for comparison. He was not pushy and he was very knowledgeable regarding the vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so glad to hear that Adam could provide you with a five star car shopping experience. Please let us know if there is anything else you may need from us; we're always happy to help! We hope you have a fantastic day!

Hoffpauir Chevrolet- LampasAs, Texas

Prompt, courteous service. Well appointed waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We are always more than happy to assist you if anything else comes up. Take care!

Buying a Truck

Staff was easy to work with and all items requested to make the deal were met. Will definitely recommend this dealership to others shopping for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They started on the car as scheduled. Kelly and his...

They started on the car as scheduled. Kelly and his service guys did a great job. They finished in the time they estimated it would take

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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New car purchase

Was a good experience buying a new vehicle from this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Daniel, enjoy your new vehicle!