Mac Haik Dodge Chrysler Jeep RAM Temple

I use to come to this dealership for all our vehicles and their needs. After my husband passed. I lost everything and yall couldn't help me anymore so I went elsewhere. But I am back. I love the way the Dodge vehicles are so easy to drive.

Yesterday I was at the dealership taking my 2019 Ram for repairs, the service advisor told me that was a probability of 3 diagnosis... and that they were backed up 4 days. I decide to leave the truck and I found that I was stuck at the dealership. With no possible ride home, I asked the service advisor and he told me that he can't do anything because the driver called sick. I was wondering for 45 min until another advisor came to me and asked me if he can help me in anything After I told him he call the service manager and one of the service advisor gave me a ride home.

Kaleb is very responsive to all my questions and needs , took time to listen to my concerns

Great staff, great family feeling. I’ve bought at least 10 vehicles from Mac Haik over the years and they always treat me great.

Honored my service appointment promptly & efficiently. No complaints whatsoever! Other staff were very courteous. Yes, I would recommend this service dept to others.

It was my first time there and they were all so nice and helping! Great place and would recommend!

It is a great place to get service to your jeep vehicle. I love my service Advisor Stan he was a great help

Professional customer service experience Communication is well and promptly sent. Estimates are fully complete and correct

Excellent service. My Service Advisor Michael Mackenzie is the best! Outstanding customer service and support. Bravo

I dropped the vehicle on Wednesday and they did a “test drive” on Friday, but could not find the faulty ABS problem. They returned the vehicle with the brakes “clamping up” 15 minutes after I picked it up. I sent a screenshot with ABS the codes explained this to the service advisor, to which he replied- I will show thIS to the tech. But I haven’t heard anything afterwards. How can you charge for not finding the a diagnosis. And if you can’t get to the vehicle until 2 days after the appointment time- then the technician is overworked. The ratio of cars to tech should be adjusted!!!