Reviews
The staff at Johnson Brothers Ford were superb!
The staff at Johnson Brothers Ford were superb! I sent a message with my interest through cars.com Sunday and they responded first thing (like 0830am) Monday. Because of my job, I could not get there until the evening, but that was no problem. They are open until 8pm!! So I went up there and the staff was friendly, explained every step of the process, and even stayed after hours to ensure I was happy with my purchase. Due to timing, I chose to come back the next evening to bring the new SUV home, but that was no problem for them :) They were even able to modify my contract last minute to include gap insurance l, which I appreciated beyond words!! Mike and the whole team made me feel very welcome and worked with the needs I had. I will and would definitely recommend them to anyone!!
The staff at Johnson Brothers Ford were superb!
The staff at Johnson Brothers Ford were superb! I sent a message with my interest through cars.com Sunday and they responded first thing (like 0830am) Monday. Because of my job, I could not get there until the evening, but that was no problem. They are open until 8pm!! So I went up there and the staff was friendly, explained every step of the process, and even stayed after hours to ensure I was happy with my purchase. Due to timing, I chose to come back the next evening to bring the new SUV home, but that was no problem for them :) They were even able to modify my contract last minute to include gap insurance l, which I appreciated beyond words!! Mike and the whole team made me feel very welcome and worked with the needs I had. I will and would definitely recommend them to anyone!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Matt was absolutely wonderful!
Matt was absolutely wonderful! He was friendly, genuine, and very knowledgeable. We are absolutely in love with our new vehicle!!
Matt was absolutely wonderful!
Matt was absolutely wonderful! He was friendly, genuine, and very knowledgeable. We are absolutely in love with our new vehicle!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I visited the dealership on a whim (just browsing).
I visited the dealership on a whim (just browsing). We expressed interest in a vehicle that Mr. York had little information for. He was provided my contact telephone number and asked to research vehicles within a certain price range. Less than five minutes after leaving we received a phone call with information about the vehicle and an appointment to view. We enjoyed it buying experience with Matt. He was knowledgeable. He was not pushy. The experience sent like feeling with an old friend. The finance department worked quickly and efficiently and the entire process was streamlined and pleasant. Highly recommend.
I visited the dealership on a whim (just browsing).
I visited the dealership on a whim (just browsing). We expressed interest in a vehicle that Mr. York had little information for. He was provided my contact telephone number and asked to research vehicles within a certain price range. Less than five minutes after leaving we received a phone call with information about the vehicle and an appointment to view. We enjoyed it buying experience with Matt. He was knowledgeable. He was not pushy. The experience sent like feeling with an old friend. The finance department worked quickly and efficiently and the entire process was streamlined and pleasant. Highly recommend.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently purchased a used Ford Expedition from Johnson
I recently purchased a used Ford Expedition from Johnson Brothers Ford, and I couldn’t be happier with the entire experience. From the moment I stepped onto the lot, I was greeted with friendly, knowledgeable staff who made the car-buying process feel relaxed and pressure-free. My sales consultant Matt took the time to understand what I was looking for and helped me find a well-maintained Expedition that fit both my needs and my budget. The vehicle was in excellent condition—clean inside and out—and came with a full history report. I was impressed by the transparency and the dealership’s commitment to quality. They even allowed me to take it for an extended test drive, which really helped seal the deal. The financing process was straightforward and hassle-free. The finance manager explained all my options clearly and worked to get me a great rate. I drove off the lot confident that I had made a smart purchase. Johnson Brothers Ford made buying a used vehicle feel just as exciting and secure as buying new. I highly recommend them to anyone in the market for a quality used vehicle and great customer service. I’ll definitely be returning for future purchases!
I recently purchased a used Ford Expedition from Johnson
I recently purchased a used Ford Expedition from Johnson Brothers Ford, and I couldn’t be happier with the entire experience. From the moment I stepped onto the lot, I was greeted with friendly, knowledgeable staff who made the car-buying process feel relaxed and pressure-free. My sales consultant Matt took the time to understand what I was looking for and helped me find a well-maintained Expedition that fit both my needs and my budget. The vehicle was in excellent condition—clean inside and out—and came with a full history report. I was impressed by the transparency and the dealership’s commitment to quality. They even allowed me to take it for an extended test drive, which really helped seal the deal. The financing process was straightforward and hassle-free. The finance manager explained all my options clearly and worked to get me a great rate. I drove off the lot confident that I had made a smart purchase. Johnson Brothers Ford made buying a used vehicle feel just as exciting and secure as buying new. I highly recommend them to anyone in the market for a quality used vehicle and great customer service. I’ll definitely be returning for future purchases!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt is awesome.
Matt is awesome. I really don't enjoy buying cars. He made it almost painless. I would happily buy from him again.
Matt is awesome.
Matt is awesome. I really don't enjoy buying cars. He made it almost painless. I would happily buy from him again.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Michael is the number reason why I’m a repeat customer.
Michael is the number reason why I’m a repeat customer. Michael is the best!!!
Michael is the number reason why I’m a repeat customer.
Michael is the number reason why I’m a repeat customer. Michael is the best!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your loyalty and kind words! We're thrilled to hear that Michael continues to be the reason you choose to come back to us. He truly goes above and beyond for every customer, and it means a lot to see his efforts recognized. We’ll be sure to pass along your praise—he’ll be thrilled to hear it! Looking forward to seeing you again next time, and thank you for being part of the Johnson Brothers family!
Ken was a pleasure to work with.
Ken was a pleasure to work with. He was courteous and respectful. He explained the vehicle I was interested in and had it ready for my wife and I to test drive. He conveyed that we should take our time experiencing the vehicle and to take all the time we needed. At no time was he pushy or clingy. After we decided to pursue to negotiate the purchase of the vehicle, Ken acted totally supportive of our requests and acted in very good faith by “going to bat for us”. We quickly came to an agreement and Ken made the buying process quick and painless. If you find a car on their website and would like to investigate it further, I highly recommend you ask for Ken when you arrive at the dealership.
Ken was a pleasure to work with.
Ken was a pleasure to work with. He was courteous and respectful. He explained the vehicle I was interested in and had it ready for my wife and I to test drive. He conveyed that we should take our time experiencing the vehicle and to take all the time we needed. At no time was he pushy or clingy. After we decided to pursue to negotiate the purchase of the vehicle, Ken acted totally supportive of our requests and acted in very good faith by “going to bat for us”. We quickly came to an agreement and Ken made the buying process quick and painless. If you find a car on their website and would like to investigate it further, I highly recommend you ask for Ken when you arrive at the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We're so glad to hear that Ken made your car buying experience smooth, respectful, and pressure-free. It’s great to know he took the time to make you and your wife feel comfortable, informed, and supported throughout the entire process. Ken is a valued member of our team, and we're proud to see his dedication to integrity and customer care shine through. We truly appreciate your recommendation and are thrilled that you drove away happy. Enjoy your new vehicle, and please don’t hesitate to reach out if there's anything we can do for you in the future!
Hands down the easiest and most seamless car buying
Hands down the easiest and most seamless car buying experience I’ve ever had. From start to finish, the team at Johnson Brothers exceeded every expectation I had. Matt was phenomenal—professional, personable, and a true pleasure to work with. He kept me informed every step of the way, answered all my questions with clarity, and made sure I felt confident and taken care of throughout the entire process. His attention to detail and customer-first attitude made a lasting impression. This dealership doesn’t just sell cars—they deliver exceptional service with integrity and a commitment to excellence. I drove away in my new Navigator feeling valued, respected, and completely satisfied with my purchase. If you’re looking for a dealership that truly puts the customer first, look no further. Highly recommend.
Hands down the easiest and most seamless car buying
Hands down the easiest and most seamless car buying experience I’ve ever had. From start to finish, the team at Johnson Brothers exceeded every expectation I had. Matt was phenomenal—professional, personable, and a true pleasure to work with. He kept me informed every step of the way, answered all my questions with clarity, and made sure I felt confident and taken care of throughout the entire process. His attention to detail and customer-first attitude made a lasting impression. This dealership doesn’t just sell cars—they deliver exceptional service with integrity and a commitment to excellence. I drove away in my new Navigator feeling valued, respected, and completely satisfied with my purchase. If you’re looking for a dealership that truly puts the customer first, look no further. Highly recommend.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your experience! We're absolutely thrilled to hear that your car buying journey with us was seamless and exceeded your expectations. Matt will be especially pleased to know his professionalism, clear communication, and dedication made such a positive impact. We’re proud to have him on our team and grateful for the opportunity to serve customers like you with the level of care and integrity you described. Enjoy every moment with your new Navigator! If there’s ever anything you need, we’re just a call or visit away. Thank you again for the high recommendation—it truly means the world to us.
It's great for finding cars like suvs and dodges and
It's great for finding cars like suvs and dodges and equinox and trucks and small cars
It's great for finding cars like suvs and dodges and
It's great for finding cars like suvs and dodges and equinox and trucks and small cars
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’m very pleased with My new Ford bronco.
I’m very pleased with My new Ford bronco. We now have four Fords in our driveway! Spent more money than I expected, but this vehicle Is worth what I’m paying for it. Ford had some excellent incentives which brought it down to an acceptable payment level.
I’m very pleased with My new Ford bronco.
I’m very pleased with My new Ford bronco. We now have four Fords in our driveway! Spent more money than I expected, but this vehicle Is worth what I’m paying for it. Ford had some excellent incentives which brought it down to an acceptable payment level.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car