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Mitchell Hyundai

(1,417 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (334) 390-7043 (334) 390-7043
Used (334) 390-7106 (334) 390-7106
Service (334) 390-7027 (334) 390-7027

Reviews

(1,417 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mitchell Hyundai from DealerRater.

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So let me start off by saying, that not only is this

So let me start off by saying, that not only is this dealership professional, but they’re also kind and friendly as well. From the start of the purchase of my vehicle back in January, to them looking at my car in July, they have been nothing but helpful and courteous. If I could leave more stars I definitely would, but I think I know where my family will keep going for generations to come.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and your business. We look forward to serving you for generations to come.

Blaine was wonderful to work with.

Blaine was wonderful to work with. He went above and beyond to make sure we were satisfied with our truck. The staff at Mitchell were all friendly, helpful, and accessible. I would highly recommend Blaine and Mitchell Hyundai to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and your review. We look forward to serving you in the future.

I bring in my Santa Fe for routine oil changes and tire

I bring in my Santa Fe for routine oil changes and tire rotations. Kayla is always professional and courteous. The waiting area is always clean and inviting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Glad you had a great experience. Please come back soon.

Alan was very professional and I appreciated it.

Alan was very professional and I appreciated it. I also appreciated how he went over in detail about the issues with my car and the options I had in taking care of it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and your service business. We appreciate the opportunity to be of service.

First time I have used Mitchell Hyundai and Dean Bock.

First time I have used Mitchell Hyundai and Dean Bock. Could not have asked for better service. You were very nice to me. Dean explained to me very well. Will use you again. Thank you Michell Hyundai and Dean Bock.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the service business and the review. We look forward to serving you again soon.

I have been serviced by them for the past two years, and

I have been serviced by them for the past two years, and the experience is always 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the opportunity to be of service. We look forward to serving you in the future.

Worst car buying experience in my life, they sale me a

Worst car buying experience in my life, they sale me a Santa Fe used that uses 1qt every 500 miles of oil and then I can’t get in touch with salesperson he won’t rely back to any of my texts, don’t buy from these folks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Sorry you are having issues with your 18 Santa Fe. We are more than happy to schedule an appt with our service department. One of our associates will call shortly to assist you.

I was very pleased with the complete process of my 27

I was very pleased with the complete process of my 27 point service as provided by the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the service business and the review.

They were prompt, courteous and very professional.

They were prompt, courteous and very professional. Facility was very clean and was also very inviting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the business and the review. Come back soon.

Quality service and overall good atmosphere.

Quality service and overall good atmosphere. It is worth the drive to get there. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Glad you had a 5 Star experience. Come back soon.