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Jim Turner Chevrolet

(335 reviews)
Sales hours: 8:00am to 4:00pm
Service hours: 7:30am to 12:30pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm 7:30am–12:30pm
Sunday Closed Closed

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Reviews

(335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Turner Chevrolet from DealerRater.

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Service is always great, making appointments is very easy

Service is always great, making appointments is very easy and fits my schedule. Service associates always listen to my needs. They are always polite and welcoming.

Service is always great, making appointments is very easy

Service is always great, making appointments is very easy and fits my schedule. Service associates always listen to my needs. They are always polite and welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

George, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Our salesman was amazing.

Our salesman was amazing. He even took the time to show us how to use all the accessories our new truck came with. (No salesman at other dealerships has ever taken the time to do that for us).

Our salesman was amazing.

Our salesman was amazing. He even took the time to show us how to use all the accessories our new truck came with. (No salesman at other dealerships has ever taken the time to do that for us).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ashley, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Do NOT take your vehicle to be serviced here.

Do NOT take your vehicle to be serviced here. If you do, clear your schedule for the entire day because you will be waiting hours upon hours for only an oil change. Do NOT expect any communication from the blonde sorry excuse of a service writer. They did not wash my vehicle or complete a multipoint inspection. If they had done a multipoint inspection, they would have found several things and brought them to my attention, such as wiper blades. They are supposed to be the experts on what a vehicle needs, but can't even recommend air filters. Next time I will complete my oil change myself. This place is a waste of time and money and lacks professionalism.

Do NOT take your vehicle to be serviced here.

Do NOT take your vehicle to be serviced here. If you do, clear your schedule for the entire day because you will be waiting hours upon hours for only an oil change. Do NOT expect any communication from the blonde sorry excuse of a service writer. They did not wash my vehicle or complete a multipoint inspection. If they had done a multipoint inspection, they would have found several things and brought them to my attention, such as wiper blades. They are supposed to be the experts on what a vehicle needs, but can't even recommend air filters. Next time I will complete my oil change myself. This place is a waste of time and money and lacks professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (254) 840-3261 at your earliest convenience to discuss how we can turn this experience into a positive one.

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2018 Silverado 1500 repairs/ maintenance

Awesome customer service repairs were professionally completed and in a timely manner. I always bring my Silverado to JTC.

2018 Silverado 1500 repairs/ maintenance

Awesome customer service repairs were professionally completed and in a timely manner. I always bring my Silverado to JTC.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Service

Always friendly at serve department. Will and everyone in department are friendly and helpful

Service

Always friendly at serve department. Will and everyone in department are friendly and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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Car buying

Easy car buying process without any hassle and worry.

Car buying

Easy car buying process without any hassle and worry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceeds Expectations !

Exceeds expectations. Preformed install of step rails quicklym

Exceeds Expectations !

Exceeds expectations. Preformed install of step rails quicklym

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service

I was greeted by Will when I pulled up to the service department and was kept up to date on the progress of my oil change. I will always go back to Jim Turner Chevrolet for all my repairs. The staff are friendly and dependable.

Service

I was greeted by Will when I pulled up to the service department and was kept up to date on the progress of my oil change. I will always go back to Jim Turner Chevrolet for all my repairs. The staff are friendly and dependable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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Best. Car dealer in Texas

Excellent friendly service love to just go there to visit very helpful and very good service to gasing up the tank to changing the oil plus wash and clean the car you are buying

Best. Car dealer in Texas

Excellent friendly service love to just go there to visit very helpful and very good service to gasing up the tank to changing the oil plus wash and clean the car you are buying

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Large Dealership with Small Town Atmosphere

My wife and I took a day drip from Austin to look at a few pre-owned Tahoes. Everyone was super nice, friendly, and patient with us. The dealership is big but has a small town atmosphere. Our car buying experience was great. We highly recommend buying a car from them!

Large Dealership with Small Town Atmosphere

My wife and I took a day drip from Austin to look at a few pre-owned Tahoes. Everyone was super nice, friendly, and patient with us. The dealership is big but has a small town atmosphere. Our car buying experience was great. We highly recommend buying a car from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi there, thank you so much for your positive comments about Jim Turner Chevrolet! Thank you again for choosing Jim Turner Chevrolet and we hope to see you again.

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See all 335 reviews