Reviews
Great staff!
Great staff!!! Gilland Chevrolet makes you feel like family. They will go over and above to make your car buying experience a great one.
Great staff!
Great staff!!! Gilland Chevrolet makes you feel like family. They will go over and above to make your car buying experience a great one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you to Matt and Britnany for taking such good care
Thank you to Matt and Britnany for taking such good care of us! Awesome job by all.
Thank you to Matt and Britnany for taking such good care
Thank you to Matt and Britnany for taking such good care of us! Awesome job by all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
does not answer emails from the website.
does not answer emails from the website. I tried multiple times and all I got back were bot emails.
does not answer emails from the website.
does not answer emails from the website. I tried multiple times and all I got back were bot emails.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Had new wheels installed, process was completed while I
Had new wheels installed, process was completed while I waited, I was in and out in no time at all. Well pleased with the service provided.
Had new wheels installed, process was completed while I
Had new wheels installed, process was completed while I waited, I was in and out in no time at all. Well pleased with the service provided.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Poor service led to transmission issues.
Poor service led to transmission issues. I have been getting my oil changed for years and was told that all fluids are checked at each service. I was on my way home and car started jerking and stalling only to find out it was 1 1/2 quarts low in transmission fluid. I had just had the oil changed on 3/4/2024. Had a talk with the desk guy and he confirmed that I had been coming for years and they check all fluids. I asked, then why was my transmission fluid low? No response was given.
Poor service led to transmission issues.
Poor service led to transmission issues. I have been getting my oil changed for years and was told that all fluids are checked at each service. I was on my way home and car started jerking and stalling only to find out it was 1 1/2 quarts low in transmission fluid. I had just had the oil changed on 3/4/2024. Had a talk with the desk guy and he confirmed that I had been coming for years and they check all fluids. I asked, then why was my transmission fluid low? No response was given.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service and staff had transmission problem got
Excellent service and staff had transmission problem got my car in and out in 3 days I'm very satisfied
Excellent service and staff had transmission problem got
Excellent service and staff had transmission problem got my car in and out in 3 days I'm very satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worst purchase experience ever.
Worst purchase experience ever. Salesman not knowledgeable, manager an xxx, go elsewhere. Don’t waste your time.
Worst purchase experience ever.
Worst purchase experience ever. Salesman not knowledgeable, manager an xxx, go elsewhere. Don’t waste your time.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (334) 774-9030 when you have a chance. Thank you, and we look forward to hearing from you.
Excellent customer service, friendly atmosphere, clean,
Excellent customer service, friendly atmosphere, clean, and honest not like Bill Jackson of Troy, Al that sold me a lemon in May 2023 and would not take my call afterwards.
Excellent customer service, friendly atmosphere, clean,
Excellent customer service, friendly atmosphere, clean, and honest not like Bill Jackson of Troy, Al that sold me a lemon in May 2023 and would not take my call afterwards.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Helpful
Purchased over a dozen vehicles from this dealership! They have an amazing staff. Kerry Saxton is always attentive and listens to my needs. Definitely the best experience at a dealership
Very Helpful
Purchased over a dozen vehicles from this dealership! They have an amazing staff. Kerry Saxton is always attentive and listens to my needs. Definitely the best experience at a dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Darro, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREAT DEALERSHIP!!!!
I've bought several vehicles from this dealership over the years and had a great experience with every purchase. The sales staff was very helpful. I highly recommend this dealership for your next purchase.
GREAT DEALERSHIP!!!!
I've bought several vehicles from this dealership over the years and had a great experience with every purchase. The sales staff was very helpful. I highly recommend this dealership for your next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Trent, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!