Reviews
Write a reviewExcellent customer service, friendly atmosphere, clean,
Excellent customer service, friendly atmosphere, clean, and honest not like Bill Jackson of Troy, Al that sold me a lemon in May 2023 and would not take my call afterwards.
Excellent customer service, friendly atmosphere, clean,
Excellent customer service, friendly atmosphere, clean, and honest not like Bill Jackson of Troy, Al that sold me a lemon in May 2023 and would not take my call afterwards.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Helpful
Purchased over a dozen vehicles from this dealership! They have an amazing staff. Kerry Saxton is always attentive and listens to my needs. Definitely the best experience at a dealership
Very Helpful
Purchased over a dozen vehicles from this dealership! They have an amazing staff. Kerry Saxton is always attentive and listens to my needs. Definitely the best experience at a dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Darro, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREAT DEALERSHIP!!!!
I've bought several vehicles from this dealership over the years and had a great experience with every purchase. The sales staff was very helpful. I highly recommend this dealership for your next purchase.
GREAT DEALERSHIP!!!!
I've bought several vehicles from this dealership over the years and had a great experience with every purchase. The sales staff was very helpful. I highly recommend this dealership for your next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Trent, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I've been buying from this company for longer than I can
I've been buying from this company for longer than I can remember, and plan to continue to do so. New used you name it I've bought from them. They always have a great selection and always treat me well. Everyone I dealt with from there has been great, but you can't go wrong with asking to speak with Jeff.
I've been buying from this company for longer than I can
I've been buying from this company for longer than I can remember, and plan to continue to do so. New used you name it I've bought from them. They always have a great selection and always treat me well. Everyone I dealt with from there has been great, but you can't go wrong with asking to speak with Jeff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my 14th vehicle purchase from this dealership.
This was my 14th vehicle purchase from this dealership. I would never go anywhere else. Everyone was super nice and it made me feel like part of the family. Sales, Finance, Service and Parts the best place to buy a vehicle.
This was my 14th vehicle purchase from this dealership.
This was my 14th vehicle purchase from this dealership. I would never go anywhere else. Everyone was super nice and it made me feel like part of the family. Sales, Finance, Service and Parts the best place to buy a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Contacted promptly!
Contacted promptly! Bought used vehicle knowing that it wasn't going to be perfect. (Used vehicles are used they are going to have flaws) Overall I'm very satisfied with my purchase and will definitely be back for another. The entire sales staff was friendly and helpful through the process. If you want a great deal and friendly service!
Contacted promptly!
Contacted promptly! Bought used vehicle knowing that it wasn't going to be perfect. (Used vehicles are used they are going to have flaws) Overall I'm very satisfied with my purchase and will definitely be back for another. The entire sales staff was friendly and helpful through the process. If you want a great deal and friendly service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A car that sold itself.
Never planned on buying a vehicle the day I stopped at the dealership. Our salesperson was extremely helpful with our initial volly of questions pertaining to our original vehicle of interest. But the vehicle we eventually purchased sold itself.
A car that sold itself.
Never planned on buying a vehicle the day I stopped at the dealership. Our salesperson was extremely helpful with our initial volly of questions pertaining to our original vehicle of interest. But the vehicle we eventually purchased sold itself.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maurice, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have dealt with this dealership on many occasions over
I have dealt with this dealership on many occasions over the years and they have been true to their word.
I have dealt with this dealership on many occasions over
I have dealt with this dealership on many occasions over the years and they have been true to their word.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gilland’s Got It(if “it” is a lemon)
We bought a used Honda Odyssey from Gilland Chevrolet on Memorial Day. In two weeks the van has broken down multiple times. It is very clear we were sold a complete lemon. When we reached out to Gilland in hopes of assistance or at the least guidance, we were met with “call the warranty company”. They have refused to help saying that the bottom line is more important than customer satisfaction. After being stranded twice, we have second guessed every decision and we are absolutely stressed and devastated.
Gilland’s Got It(if “it” is a lemon)
We bought a used Honda Odyssey from Gilland Chevrolet on Memorial Day. In two weeks the van has broken down multiple times. It is very clear we were sold a complete lemon. When we reached out to Gilland in hopes of assistance or at the least guidance, we were met with “call the warranty company”. They have refused to help saying that the bottom line is more important than customer satisfaction. After being stranded twice, we have second guessed every decision and we are absolutely stressed and devastated.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Paige, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (334) 774-9030 so we can work towards a resolution.
Was interested in an old Ranchero which was sold.
Was interested in an old Ranchero which was sold. Now all I get are their emails about newer cars they have for sale. Didn't seem to eager to sell the Ranchero. I know it's not what they do on a daily basis so can't be too harsh.
Was interested in an old Ranchero which was sold.
Was interested in an old Ranchero which was sold. Now all I get are their emails about newer cars they have for sale. Didn't seem to eager to sell the Ranchero. I know it's not what they do on a daily basis so can't be too harsh.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car