Reviews
Poor service led to transmission issues.
Poor service led to transmission issues. I have been getting my oil changed for years and was told that all fluids are checked at each service. I was on my way home and car started jerking and stalling only to find out it was 1 1/2 quarts low in transmission fluid. I had just had the oil changed on 3/4/2024. Had a talk with the desk guy and he confirmed that I had been coming for years and they check all fluids. I asked, then why was my transmission fluid low? No response was given.
Poor service led to transmission issues.
Poor service led to transmission issues. I have been getting my oil changed for years and was told that all fluids are checked at each service. I was on my way home and car started jerking and stalling only to find out it was 1 1/2 quarts low in transmission fluid. I had just had the oil changed on 3/4/2024. Had a talk with the desk guy and he confirmed that I had been coming for years and they check all fluids. I asked, then why was my transmission fluid low? No response was given.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service and staff had transmission problem got
Excellent service and staff had transmission problem got my car in and out in 3 days I'm very satisfied
Excellent service and staff had transmission problem got
Excellent service and staff had transmission problem got my car in and out in 3 days I'm very satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worst purchase experience ever.
Worst purchase experience ever. Salesman not knowledgeable, manager an xxx, go elsewhere. Don’t waste your time.
Worst purchase experience ever.
Worst purchase experience ever. Salesman not knowledgeable, manager an xxx, go elsewhere. Don’t waste your time.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (334) 774-9030 when you have a chance. Thank you, and we look forward to hearing from you.
Excellent customer service, friendly atmosphere, clean,
Excellent customer service, friendly atmosphere, clean, and honest not like Bill Jackson of Troy, Al that sold me a lemon in May 2023 and would not take my call afterwards.
Excellent customer service, friendly atmosphere, clean,
Excellent customer service, friendly atmosphere, clean, and honest not like Bill Jackson of Troy, Al that sold me a lemon in May 2023 and would not take my call afterwards.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Helpful
Purchased over a dozen vehicles from this dealership! They have an amazing staff. Kerry Saxton is always attentive and listens to my needs. Definitely the best experience at a dealership
Very Helpful
Purchased over a dozen vehicles from this dealership! They have an amazing staff. Kerry Saxton is always attentive and listens to my needs. Definitely the best experience at a dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Darro, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREAT DEALERSHIP!!!!
I've bought several vehicles from this dealership over the years and had a great experience with every purchase. The sales staff was very helpful. I highly recommend this dealership for your next purchase.
GREAT DEALERSHIP!!!!
I've bought several vehicles from this dealership over the years and had a great experience with every purchase. The sales staff was very helpful. I highly recommend this dealership for your next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Trent, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I've been buying from this company for longer than I can
I've been buying from this company for longer than I can remember, and plan to continue to do so. New used you name it I've bought from them. They always have a great selection and always treat me well. Everyone I dealt with from there has been great, but you can't go wrong with asking to speak with Jeff.
I've been buying from this company for longer than I can
I've been buying from this company for longer than I can remember, and plan to continue to do so. New used you name it I've bought from them. They always have a great selection and always treat me well. Everyone I dealt with from there has been great, but you can't go wrong with asking to speak with Jeff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my 14th vehicle purchase from this dealership.
This was my 14th vehicle purchase from this dealership. I would never go anywhere else. Everyone was super nice and it made me feel like part of the family. Sales, Finance, Service and Parts the best place to buy a vehicle.
This was my 14th vehicle purchase from this dealership.
This was my 14th vehicle purchase from this dealership. I would never go anywhere else. Everyone was super nice and it made me feel like part of the family. Sales, Finance, Service and Parts the best place to buy a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Contacted promptly!
Contacted promptly! Bought used vehicle knowing that it wasn't going to be perfect. (Used vehicles are used they are going to have flaws) Overall I'm very satisfied with my purchase and will definitely be back for another. The entire sales staff was friendly and helpful through the process. If you want a great deal and friendly service!
Contacted promptly!
Contacted promptly! Bought used vehicle knowing that it wasn't going to be perfect. (Used vehicles are used they are going to have flaws) Overall I'm very satisfied with my purchase and will definitely be back for another. The entire sales staff was friendly and helpful through the process. If you want a great deal and friendly service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A car that sold itself.
Never planned on buying a vehicle the day I stopped at the dealership. Our salesperson was extremely helpful with our initial volly of questions pertaining to our original vehicle of interest. But the vehicle we eventually purchased sold itself.
A car that sold itself.
Never planned on buying a vehicle the day I stopped at the dealership. Our salesperson was extremely helpful with our initial volly of questions pertaining to our original vehicle of interest. But the vehicle we eventually purchased sold itself.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maurice, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!