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Mitchell Buick GMC

(381 reviews)
Visit Mitchell Buick GMC
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:30am–4:00pm
Sunday Closed Closed
New (325) 718-4035 (325) 718-4035
Used (325) 718-4117 (325) 718-4117
Service (325) 718-4038 (325) 718-4038

Reviews

(381 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mitchell Buick GMC from DealerRater.

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jenniferherndon25@yahoo.com

Everyone here goes above and beyond to make your experience great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Customer Service

Met with friendly fast customer service. I had an appointment and a loaner vehicle was ready and available without asking. My truck was repaired correctly and fast, ahead of schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great place!!! Awesome people!!!

I have bought many cars but none of the experiences could compete with how amazing this dealership was to me and my wife. We will definitely use this dealership for all of our car buying experiences. Highly recommend Joe Yanez, Everyone took such good care of us. Even in finance. We weren't just a paycheck for them. We were actual people. Thank you Mitchell Buick-GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

What an enjoyable review to read! It is reassuring to know our team provided you with a hassle-free and great shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear you left our dealership feeling satisfied. Don't hesitate to call or stop in should you have any questions. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

GMC Sierra

Special Thanks to "Oz" Valdo Martinez for such great customer service in helping my family find the right vehicle for us. Thank you! ! !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2nd purchase from Mitchell Buick.Thank you Ozvaldo

Satisfied on this second knock out deal from Ozvaldo Martinez. We will definitely be back again. Buying a vehicle from Mitchell Buick was very easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oustanding Service on top of the perfect vehicle!

Robert Medina was so helpful during the entire process. When I went to pick up my vehicle (Buick Verano) he explained the features in detail and set up everything up for my convenience. I recommend Mitchell Buick especially Robert! Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying my new Truck

I had recently bout my new Diesel Truck, never once pressured, or hackled. Given the opportunity to drive as many vehicles as I wanted and given options on different ones, even thought I knew what I wanted. Made the deal then had a mishap of my own misunderstood mistake with the diesel. Well; I was treated as if I had made a million dollar deal. I will never forget that. When they say they will take care of you they will actually go out of there way to take care of you. I am from AR and 51yrs old. From now on I will be traveling down to San Angelo TX to buy my vehicles, and guess from who I will buy it from. Yes some companies out there still know the value of a dollar. Thank you Robert for being a caring salesman, Thank you Mitchell Buick GMC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just rude and unprofessional

Luke Jones the service dept. Manager showed no empathy when my vehicle was damaged in shop. I took more time out of my day to get this issue somewhat resolved. Over 15 years our family doing business at Mitchell Buick GMC this is the last vehicle to be purchased at this dealership in San Angelo Tx.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome Experience

Friendly environment with great customer service. Would recommend family and friends. Wouldn't do business anywhere else. Very taken care of at Mitchell GMC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repair ac system

Very eager to assist with warranty claim. Prompt and friendly service assist with loaner vehicle through extended warranty program purchased with vehicle

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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