Laurel Ford Lincoln Kia

(4.9) 226 reviews

Dealer on Cars.com since March 2015

Currently in stock!

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Today's Hours

Sales
Service Closed
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 3:00 PM
Sun Closed

Reviews

4.9
226 lifetime reviews.
  • FANTASTIC !!!!!!! Every time I go in for service !
    July 18, 2017

    Fantastic !!!!!!!!!!!!!!! The Administration, Customer Service, Service Maniger, Service Crew, the Sales Personal, and the Custodians, are SUPER accom...modating !!!!!!!!!! They all keep myself and others up dated on our vehicle !!!!!!!! All of them are so Fantastic !!!!!!!!!! Every thing was done quick !!!!!!!!!!!! As always !!!!!!!!!!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel f...ree to call or stop by if there is anything else we can do to help you. Sincerely, The Laurel Ford Lincoln Kia Team


  • Saturday Morning Oil Change
    July 18, 2017

    The coffee was fresh is the most positive thing I can about this trip. I arrived for an oil change and tire rotation at 11:20. An hour and 1/2 later,... had to go looking for my car. Tech brought it back with the oil changed but the tires were not balanced and rotated as requested. So what was taking place the 90 minutes or so you had it in the shop? I was told that 90 minutes is normal for an oil change and tire rotation. UNACCEPTABLE!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow an...d improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Laurel Ford Lincoln Kia Team


  • great service
    July 18, 2017

    They got threw working on my car at speedy time. I thing getting the job done at a great time limit is a win win condition for everyone.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Carl, thank you for sharing this great feedback with us.We feel our service department is what makes our dealership special. Reviews like yours help u...s to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit.We look forward to seeing you for your next service appointment! Sincerely, The Laurel Ford Lincoln Kia Team


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Service & Repair

Service Reviews

4.9

184 lifetime reviews of the Service Department.

  • FANTASTIC !!!!!!! Every time I go in for service !
    July 18, 2017

    Fantastic !!!!!!!!!!!!!!! The Administration, Customer Service, Service Maniger, Service Crew, the Sales Personal, and the Custodians, are SUPER accom...modating !!!!!!!!!! They all keep myself and others up dated on our vehicle !!!!!!!! All of them are so Fantastic !!!!!!!!!! Every thing was done quick !!!!!!!!!!!! As always !!!!!!!!!!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel f...ree to call or stop by if there is anything else we can do to help you. Sincerely, The Laurel Ford Lincoln Kia Team


  • Saturday Morning Oil Change
    July 18, 2017

    The coffee was fresh is the most positive thing I can about this trip. I arrived for an oil change and tire rotation at 11:20. An hour and 1/2 later,... had to go looking for my car. Tech brought it back with the oil changed but the tires were not balanced and rotated as requested. So what was taking place the 90 minutes or so you had it in the shop? I was told that 90 minutes is normal for an oil change and tire rotation. UNACCEPTABLE!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow an...d improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Laurel Ford Lincoln Kia Team


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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since March 2015

Laurel FORD, LINCOLN, KIA thanks you for viewing our listings, We Invite you to request information about any of our Cars, Trucks or Suv's. We have been serving Laurel and the Pinebelt longer Then any other Dealership in Laurel, Ms. We Also have the Newest dealership in the Laurel area. So please take the time to research our vehicles and give us a call at 601-428-2903 anytime for our Internet Specialist to assist you with the purchase of your new vehicle!

"Laurel Has it!"
Laurel Ford Lincoln Kia
2018 Highway 15 North Laurel, MS 39442
New (601) 651-4264
Used (601) 283-4376
Service (888) 337-9009
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