Reviews
Write a reviewGreat customer service and clean facility
The service was great and the people were very helpful with the problem that I had. The faclity was nice and clean
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Ken. Our team is dedicated to provide a welcoming and comfortable service experience to each and every customer that enters our dealership. We are happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your car. Best, Laurel Ford Lincoln Team
KIA of Laurel
The cleanliness of the area, the way the waiting area had complimentary refreshments, an the quickness of my vehicle being ready.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Harvey, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Laurel Ford Lincoln. If there is anything more that we can do, please come back and see us again. Take care! Best, Laurel Ford Lincoln Team
Great Service
Friendly, Clean, Fast Service and Great Staff! They always take excellent care of me every time. I tell everybody how great they are.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Renee! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Warm regards, Kia of Laurel Team
Good service
My oil was changed and my car was vacuumed the service department is really nice and clean that is all I have to say
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the review, Kim. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. All the best, Laurel Ford Lincoln Team
The customer service was great
Customer service was great. Continue doing what you have been doing. France Hall is a wonderful person, She always makes me feel welcome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us, Mary! We are happy to hear that France was able to provide you with the great service. We strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. All the best, Laurel Ford Lincoln Team
Greatest service
Everything was great. The experience was and healthy and y inviting environment. I was well please with the people and the facility and very clean. I will choose laurel ford over any car company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Lillie. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Best, Laurel Ford Lincoln Team
Extremely good service at a very good price
On time and at the right price as always. I am always treated as a guest instead of just another customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Leonard and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. All the best, Laurel Ford Lincoln Team
Good experience
Very good experience clean facility nice staff welcomed well made felt welcomed nice lodge liked the free wifi felt comfortable while waiting on service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Jessica. Our team is dedicated to provide a welcoming and comfortable service experience to each and every customer that enters our dealership. We are happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your car. Best, Laurel Ford Lincoln Team
Kind Salesforce, Knowledgeable, Never Pushy!
The sales rep listened to my needs and wants. He did not waste my time showing me vehicles I wouldn't be interested in purchasing. He was kind, funny, and knowledgeable. Honestly, it was like having a personal shopper@
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anna, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Laurel Ford Lincoln. Please feel free to contact us if you have any questions on your new purchase. Best, Laurel Ford Lincoln Team
Laurel ford experience
Their employees are very Nice people and they are so understanding of kids and their inability to listen and follow directions
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Tykeila and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Warm regards, Laurel Ford Lincoln Team