Reviews
Jon is absolutely the best in the sales area, he is not
Jon is absolutely the best in the sales area, he is not pushy, hears what you want and makes it happen, and he even interacted with our littles. Definately an all around great experience!!
Jon is absolutely the best in the sales area, he is not
Jon is absolutely the best in the sales area, he is not pushy, hears what you want and makes it happen, and he even interacted with our littles. Definately an all around great experience!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First time buying from here, but I did go online to look
First time buying from here, but I did go online to look at a few cars before I got there . staff was really helpful and informed and was able to get me what I wanted at the price I wanted..
First time buying from here, but I did go online to look
First time buying from here, but I did go online to look at a few cars before I got there . staff was really helpful and informed and was able to get me what I wanted at the price I wanted..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing Tom Wood Honda! We are thrilled to hear that our team helped you secure the vehicle you wanted at a satisfactory price. Drive safe!
Top tier experience!
Top tier experience! Tom wood Honda has been incredible to work with, made everything quick and easy. Jon did a great job with our deal and would love to continue to work with him in the future. We have worked with other Honda dealers in the Indy area and they do not compare.
Top tier experience!
Top tier experience! Tom wood Honda has been incredible to work with, made everything quick and easy. Jon did a great job with our deal and would love to continue to work with him in the future. We have worked with other Honda dealers in the Indy area and they do not compare.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're elated to hear that Jon and the team at Tom Wood Honda provided you with such a fantastic experience! It's wonderful knowing we stood out among other dealers in Indy. We look forward to assisting you again in the future!
Jon took the time to listen to our needs and make sure we
Jon took the time to listen to our needs and make sure we were satisfied!
Jon took the time to listen to our needs and make sure we
Jon took the time to listen to our needs and make sure we were satisfied!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful to have earned your business. Thanks for taking the time to leave us a review! - Jon and the Tom Wood Honda Team
Jon P.
Jon P. was so helpful from the very first inquiry to when we drove off in our new car. We really appreciated his transparency throughout the approval process and he seemed to genuinely want to help us find something that suited our budget and our family. Would 100% make the long drive again just to go to him!
Jon P.
Jon P. was so helpful from the very first inquiry to when we drove off in our new car. We really appreciated his transparency throughout the approval process and he seemed to genuinely want to help us find something that suited our budget and our family. Would 100% make the long drive again just to go to him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that Jon provided such helpful and transparent service at Tom Wood Honda! We're delighted you found the perfect car for your family, and we appreciate your willingness to make the long drive again. Enjoy every mile in your new vehicle!
Our experience was perfect.
Our experience was perfect. Everyone was knowledgeable and friendly. Our salesman (Jeth Lawrence) was great. Helpful but not pushy.
Our experience was perfect.
Our experience was perfect. Everyone was knowledgeable and friendly. Our salesman (Jeth Lawrence) was great. Helpful but not pushy.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your experience at Tom Wood Honda was perfect and that Jeth provided helpful, friendly service without any pressure. Thank you for choosing us!
From the Minute we pulled into the lot, we were greeted
From the Minute we pulled into the lot, we were greeted with a Smile, George was very welcoming, Treated me and my wife Charlotte with Dignity and appreciation, We was there to look at a different automobile but George persuaded us to buy a much Newer with a Tremendous Warranty We Highly recommend George And the Sales force at Tom Wood Honda , Anderson Indiana Tell em Gilbert sent ya , They'll Treat ya Right 🌴
From the Minute we pulled into the lot, we were greeted
From the Minute we pulled into the lot, we were greeted with a Smile, George was very welcoming, Treated me and my wife Charlotte with Dignity and appreciation, We was there to look at a different automobile but George persuaded us to buy a much Newer with a Tremendous Warranty We Highly recommend George And the Sales force at Tom Wood Honda , Anderson Indiana Tell em Gilbert sent ya , They'll Treat ya Right 🌴
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're delighted to hear that George and the team at Tom Wood Honda made such a positive impression. We appreciate your recommendation, and we'll be sure to pass along your kind words. Enjoy the new ride!
If I could give negative stars I would.
If I could give negative stars I would. Buyer beware, better off at the buy here pay here lots. I was told, (after I signed the papers) to come back and the chipped windshield would be fixed but It was worse. Then they told me it would be replaced if it got worse, yeah I trust that... The used car has paint issues, and the real trick was the over inflated tires that hid the big rear end bearing problem. I tried to return it in 3 days and got "sorry you signed, sucks to be you".... Worse car buying experience ever, stay away. Yes I paid $23,000 for a $10,000 xxx car with much help from the xxxxxxxx at Tom Wood Honda.
If I could give negative stars I would.
If I could give negative stars I would. Buyer beware, better off at the buy here pay here lots. I was told, (after I signed the papers) to come back and the chipped windshield would be fixed but It was worse. Then they told me it would be replaced if it got worse, yeah I trust that... The used car has paint issues, and the real trick was the over inflated tires that hid the big rear end bearing problem. I tried to return it in 3 days and got "sorry you signed, sucks to be you".... Worse car buying experience ever, stay away. Yes I paid $23,000 for a $10,000 xxx car with much help from the xxxxxxxx at Tom Wood Honda.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeff, I'm truly sorry to hear about your experience and the issues you've encountered with your vehicle. We strive for transparency and quality in our sales process, so it's concerning to read this feedback. Please reach out if you'd like us to look into these matters further or discuss any possible solutions. Thank you, Bob Werner - Sales Manager - bob_werner@tomwood.com
Had a great experience at Tom Wood Honda in Anderson.
Had a great experience at Tom Wood Honda in Anderson. I was shown the exact vehicle I wanted at a price that was less than what I expected Tim pay. My salesman Jonathan Sears answered every question I had professionally and toile the time to go over the vehicle with me from front to back. This is the best experience I have ever had at a dealership in over 40 years of buying cars.
Had a great experience at Tom Wood Honda in Anderson.
Had a great experience at Tom Wood Honda in Anderson. I was shown the exact vehicle I wanted at a price that was less than what I expected Tim pay. My salesman Jonathan Sears answered every question I had professionally and toile the time to go over the vehicle with me from front to back. This is the best experience I have ever had at a dealership in over 40 years of buying cars.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
William, we're delighted to hear that Jonathan and the team at Tom Wood Honda made your car-buying experience exceptional. It's fantastic knowing we could exceed your expectations on both service and price. Enjoy every mile in your new vehicle!
Be Cautious About Using Their Repair Shop and purchasing
Be Cautious About Using Their Repair Shop and purchasing their used cars. Highly recommend a presale inspection. I purchased a 2015 VW Passat from Tom Wood Honda on April 7. Before finalizing the purchase, I was assured the vehicle had passed their inspection and was in good condition. Wanting to be thorough, I took the car to the Volkswagen dealership in Noblesville shortly after the sale. They discovered that the timing chain was off and needed a full replacement. At that time, there were no oil leaks or turbo issues. Tom Wood Honda agreed to repair the timing chain and replace the related components. That is where everything went downhill. After they started the work, the car began leaking oil. I returned the vehicle four separate times, each time hoping they had finally fixed the issue. Unfortunately, the oil leak persisted after every attempt. I specifically requested that they send the vehicle to the VW dealership, where technicians are trained and experienced with this type of engine. They refused and insisted that their in-house shop would continue handling the repair. Despite their claim that the repair was done at no cost to me, I paid $1,000 out of pocket. That charge was never refunded. I believe they misrepresented the situation by stating the service was free, likely to protect their image or avoid accountability. Now, on top of the ongoing oil leak, a new leak has developed near the turbocharger. This was never mentioned in the original inspection and was not a problem at the time of sale. I believe this new issue is directly related to the repeated repair attempts on the timing system. It is very likely that improper handling or rushed work has led to more problems than were there originally. This entire experience has been a nightmare. I purchased this car thinking it was a solid, reliable vehicle. Instead, it has spent the majority of the last few weeks in the shop. I have had to arrange multiple rides, miss work, and constantly follow up, all while getting the runaround from the service department. At this point, I simply want to return the car and receive a full refund. I am not asking for anything unreasonable—I just want to be made whole after trusting a dealership that has failed to deliver on its promises. I would strongly advise anyone considering a vehicle purchase or service at Tom Wood Honda to think twice, especially if you are buying anything other than a Honda. Their shop is not equipped to handle foreign vehicles outside their brand, and unfortunately, the customer pays the price for that gap in expertise.
Be Cautious About Using Their Repair Shop and purchasing
Be Cautious About Using Their Repair Shop and purchasing their used cars. Highly recommend a presale inspection. I purchased a 2015 VW Passat from Tom Wood Honda on April 7. Before finalizing the purchase, I was assured the vehicle had passed their inspection and was in good condition. Wanting to be thorough, I took the car to the Volkswagen dealership in Noblesville shortly after the sale. They discovered that the timing chain was off and needed a full replacement. At that time, there were no oil leaks or turbo issues. Tom Wood Honda agreed to repair the timing chain and replace the related components. That is where everything went downhill. After they started the work, the car began leaking oil. I returned the vehicle four separate times, each time hoping they had finally fixed the issue. Unfortunately, the oil leak persisted after every attempt. I specifically requested that they send the vehicle to the VW dealership, where technicians are trained and experienced with this type of engine. They refused and insisted that their in-house shop would continue handling the repair. Despite their claim that the repair was done at no cost to me, I paid $1,000 out of pocket. That charge was never refunded. I believe they misrepresented the situation by stating the service was free, likely to protect their image or avoid accountability. Now, on top of the ongoing oil leak, a new leak has developed near the turbocharger. This was never mentioned in the original inspection and was not a problem at the time of sale. I believe this new issue is directly related to the repeated repair attempts on the timing system. It is very likely that improper handling or rushed work has led to more problems than were there originally. This entire experience has been a nightmare. I purchased this car thinking it was a solid, reliable vehicle. Instead, it has spent the majority of the last few weeks in the shop. I have had to arrange multiple rides, miss work, and constantly follow up, all while getting the runaround from the service department. At this point, I simply want to return the car and receive a full refund. I am not asking for anything unreasonable—I just want to be made whole after trusting a dealership that has failed to deliver on its promises. I would strongly advise anyone considering a vehicle purchase or service at Tom Wood Honda to think twice, especially if you are buying anything other than a Honda. Their shop is not equipped to handle foreign vehicles outside their brand, and unfortunately, the customer pays the price for that gap in expertise.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
DeShun, we are truly sorry to hear about the ongoing issues with your 2015 Passat. It's clear that this situation has been frustrating, and I apologize for any inconvenience caused by the repair process. We are glad the timing chain replacement, at no charge, resolved your initial issue; that being said, the vehicle was purchased 'as-is' with no implied or offered warranty due to the age/mileage of the vehicle. We strive to ensure customer satisfaction and remain available to trade you into a newer vehicle with lower miles and possibly the Tom Wood Lifetime Warranty. Please reach out to Jason Sherwood, our General Sales Manager, at 765-203-0060 so we can discuss potential solutions moving forward. Thank you.