Reviews
4 Stars
Good car, and the sales associates were polite, professional, and accommodating. They answered all my questions, addressed my few concerns, and provided a quality customer experience. There were a few hiccups but nothing that would make me say I had a bad experience here.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2014 Nissan Sentra yearly renewal Inspection stick
From the moment one walks in, each employee makes us feel welcomed. Asks us what type of service one needs and provides us excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
SGM (US Army, Retired)
Excellent attention to detail by Mr. Leonard Quintana, Service Advisor. Professionalism, courtesy, respect, kept me informed. Took care to keep me informed, and in the loop.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Over and above great service!
Billy and staff do a terrific job. I had an issue it was handled under warranty and then the corrected an issue another dealer had not completed. Terrific job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gayle C. Gunter
Great service. Everyone was friendly, very efficient and knowledgeable. Everyone was following the CDC guidelines for a safe environment. This is a professionally run service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rogue Sport
Marco was very knowledgeable and patient during my experience. I’m very happy with my purchase and love my new Rogue Sport. Marco and Anthony made the experience great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Safety Officer
Service was great and done in a timely manner. Service Advisor - Leonard Quintana provided excellent customer service and very informative. I have no problems in returning for additional service should the need arise.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Excellent service, my advisor was great, short wait. I’m always taking my vehicle there. I should have bought my truck there. Casa Nissan is far more better than the rest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Personal
What a great overall service this Casa Nissan site always does, I have 3 years doing my Nissan cars there, all employees are outstanding regarding Customer Service, especially Tristan Trujillo, what a phenomenal element in that great Organization as well as Maria, she always leads all the crew to come up with a positive answer to the Customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Store manager
Orlando at service department great customer satisfaction. Took 2014 Nissan Sentra to have transmission reprogram. Like always service was done right on time. Great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase