Reviews
Write a reviewHelo My name Juan Moreno This review is to commend Miss Alexis Martinez for her attentiveness and excellent service when i purcnased my nissan mureno ,,She answered all my questions. Thank you for be so NICE Mi Nombre Juan Moreno Y agradezco a la Señorita Alexis Martinez Por la Ayuda Al Comprar Mi Murano contesto todas las Preguntasy me ayudo con todos los tramites,,, Gracias Alexis Por Ser tan Amable
Helo My name Juan Moreno This review is to commend Miss Alexis Martinez for her attentiveness and excellent service when i purcnased my nissan mureno ,,She answered all my questions. Thank you for be so NICE Mi Nombre Juan Moreno Y agradezco a la Señorita Alexis Martinez Por la Ayuda Al Comprar Mi Murano contesto todas las Preguntasy me ayudo con todos los tramites,,, Gracias Alexis Por Ser tan Amable
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Juan! We are thrilled to hear that Alexis provided you with such great service while purchasing your Nissan Murano. She is an asset to our team and we will be sure to pass on your appreciation to her. Enjoy your new car! #customerappreciation #greatservice
If I could give zero stars I would. They add to the contract stating you NEED to have them in order to purchase the vehicle and then don’t provide support documents for said coverage. The warranty company they use also has horrible reviews. Trying to get an answer from them is next to impossible. I’m on day 2 of trying to get help. Go somewhere else for a vehicle.
If I could give zero stars I would. They add to the contract stating you NEED to have them in order to purchase the vehicle and then don’t provide support documents for said coverage. The warranty company they use also has horrible reviews. Trying to get an answer from them is next to impossible. I’m on day 2 of trying to get help. Go somewhere else for a vehicle.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Mario Almeida “sales” & John Bridges “finance” did an amazing job on helping us get our dream suv. We couldn’t be any happier with the help they gave us and the wonderful deal they got for us!! 😃
Mario Almeida “sales” & John Bridges “finance” did an amazing job on helping us get our dream suv. We couldn’t be any happier with the help they gave us and the wonderful deal they got for us!! 😃
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Casa Nissan did a outstanding job with helping me find my truck! Thank you so much for your help!
Casa Nissan did a outstanding job with helping me find my truck! Thank you so much for your help!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. Glad we were able to take care of you! We hope you have a great day!
If you are looking to get ripped off look no farther than casa Nissan.. If I could give no stars or negative stars I would.. Robert quoted us 1000 dollars less on the sale of our vehicle to them. We drove right across the street and were quoted 1000 dollars more. Worst customer service iv received at a dealership by far was thanks to Robert.
If you are looking to get ripped off look no farther than casa Nissan.. If I could give no stars or negative stars I would.. Robert quoted us 1000 dollars less on the sale of our vehicle to them. We drove right across the street and were quoted 1000 dollars more. Worst customer service iv received at a dealership by far was thanks to Robert.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We purchased a used vehicle in January of this year. We were given a price and decided to drive almost 3 hours to purchase the vehicle. When we arrived and went over the paperwork, an additional charge was added for a Triton warranty. We asked to have the charge removed since we didn't want the warranty. We were told that it was in the fine print that it was mandatory and couldn't be removed. We decided to purchase the vehicle anyway. Since that time, I've attempted to contact Triton, who shows no record of a warranty. I've called Casa Nissan countless times to get help. I get passed around until I get a random voicemail only to never get a return call. I'm so frustrated. I would never recommend this dealership.
We purchased a used vehicle in January of this year. We were given a price and decided to drive almost 3 hours to purchase the vehicle. When we arrived and went over the paperwork, an additional charge was added for a Triton warranty. We asked to have the charge removed since we didn't want the warranty. We were told that it was in the fine print that it was mandatory and couldn't be removed. We decided to purchase the vehicle anyway. Since that time, I've attempted to contact Triton, who shows no record of a warranty. I've called Casa Nissan countless times to get help. I get passed around until I get a random voicemail only to never get a return call. I'm so frustrated. I would never recommend this dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Please email [email protected] so we may assist you
Hi guys I ran into an issue where Casa Nissan failed to register my car after 8 months of the purchase and would get a run around and never answer the phone when asking where my registration was. I called the DMV on 11/20/2023 and they said the car was not registered here in Texas… DMV stated the car needs to be registered within 60 days. I had to mention I will contact the better business back on October and that same day they FINALLY requested the title lien 8 months after purchase. And lied to me as well of a “pre-registration” I will be filing a complaint with the DMV if you guys have the similar issue you guys can call or head to the DMV by ascarete because most likely you will have my situation
Hi guys I ran into an issue where Casa Nissan failed to register my car after 8 months of the purchase and would get a run around and never answer the phone when asking where my registration was. I called the DMV on 11/20/2023 and they said the car was not registered here in Texas… DMV stated the car needs to be registered within 60 days. I had to mention I will contact the better business back on October and that same day they FINALLY requested the title lien 8 months after purchase. And lied to me as well of a “pre-registration” I will be filing a complaint with the DMV if you guys have the similar issue you guys can call or head to the DMV by ascarete because most likely you will have my situation
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I visited Casa Nissan for the purpose of selling my vehicle. I worked with Edgar Esparza and very satisfied with the sales procedure. Edgar worked with me to come to an agreeable price. Edgar is very professional and willing to work with you to sell your vehicle. If you are in the market to sell your vehicle, give Edgar Esparza a chance. The facility is undergoing remodeling so the shop is not at it's best.
I visited Casa Nissan for the purpose of selling my vehicle. I worked with Edgar Esparza and very satisfied with the sales procedure. Edgar worked with me to come to an agreeable price. Edgar is very professional and willing to work with you to sell your vehicle. If you are in the market to sell your vehicle, give Edgar Esparza a chance. The facility is undergoing remodeling so the shop is not at it's best.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
- 2.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Rod Harmon, thank you for your kind review; we are happy to pass along your comments to the team here at Casa Nissan, Inc.!
Huge shoutout to Abdiel, who made purchasing my new vehicle the easiest stress-less process. I highly recommend this dealership and Abdiel, to be your salesman!
Huge shoutout to Abdiel, who made purchasing my new vehicle the easiest stress-less process. I highly recommend this dealership and Abdiel, to be your salesman!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Gran vendedor. Siempre atento y muy amable, cortes y con mucha atención. Siempre está dispuesto a dar el mejor servicio con calidad y rapidez. Adolfo Noyola es excelente
Gran vendedor. Siempre atento y muy amable, cortes y con mucha atención. Siempre está dispuesto a dar el mejor servicio con calidad y rapidez. Adolfo Noyola es excelente
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Ricardo Noyola, thank you for your kind review; we are happy to pass along your comments to the team here at Casa Nissan, Inc.!