Sewell Ford Lincoln

Very helpful and well mannered. I would recommend to a friend. Great service there. Made sure everything was right for me

Working with Robert was such a great experience. He was on the ball with everything and made buying a car an easy and great experience.

Just wanted to say I had a WONDERFUL experience buying my Dodge Journey. My salesman and finance guy was amazing and made me feel so comfortable and at ease with purchasing my vehicle. They were able to get me in the vehicle I picked out! Wonderful customer service !

Been buying vehicles from them for over 15 years 7 or 8 paid off 2 years ago on Christmas eve they turned my car off my payments were up to date and my insurance was in good standings when I was finally able to get a hold of someone they admitted they were in the wrong and did nothing I ask what about my Christmas I was supposed to go out of town to be with family they pretty much said it sux to be you and would not even guarantee that it would not happen again and quit replying to my phone call or text I was a good customer for 15 years referred a lot of people to there dealership but now I would not recommend them to anyone they still have not had the guts to face me

Very happy with our new ford explore! Manny was amazing I highly recommend Sewell ford Lincoln Service was good and everyone was very nice!!

Update: our salesman has reached out and offered to make it right. Editing this review publicly because we are very pleased with the effort that was made to make it right! Super disappointing experience. Came in to buy an Expedition. Was told from the start by our salesman, Robert, said Expedition had remote start, which is super important to me with 2 young kids in this heat! We sign the papers and go to load car seats in the new car. I decide to remote start it because, again, it’s hot! To my surprise, there is no remote start. Robert assured us it will get taken care of, but service department was not open that day, Saturday. He calls Monday saying we will be responsible for half the cost of getting the remote start installed ($300). Acts like this is generous. Call me crazy but I don’t think half off is too generous considering we spent 50k on a car that was promised to have it from the get go. Today, we take it to get installed. Robert says upon dropping car off that it will have 2 new key fobs with the start button. We waited all day just to have to call him at closing to see when the car would be ready. We pick up and to our surprise, we don’t get 2 new key fobs. Instead, we got an added bulky key fob with just the start button on it. And just one at that. So disappointing. All we have gotten is lies and the run around from Robert, which is extremely disappointing because everyone else we have come in contact with at Sewell has been awesome. Definitely ruined our experience. Mistakes happen, but to continually be lied to is absurd.

Very good service, very nice people working there, and got me a good deal on my car! Would recommend to others looking for a car of their own!

A very excellent dealership with even more excellent sales people. Mr.Garcia was more than sales driven and really wanted to take care of us and we’re more than satisfied.

My wife and I purchased a used Ford F-150 from Sewell of Odessa two weeks ago. The sales rep was Jacob Ramirez. He was great to work with, very professional and courteous. I set up the appointment to see the vehicle, and everything was ready, and he was literally standing at the door when we arrived. I've saved both his name/phone number (and e-mail address) and I'd be more than happy to give out Mr/ Ramirez (Sewell) information to anyone looking for a vehicle. It was a pleasant experience, and we really love the truck.

Mario Matta, in sales, was fantastic to work with buying a new vehicle at Sewell Ford Odessa, TX. I would highly recommend him to anyone without reservations!