Reviews
Write a reviewGreat service
Quick oil change and friendly people will send customers to your facility to buy vehicles new or used whatever they are looking for
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Kelly Grimsley Kia Team
Fast service
Our service was fast n employees were very polite.We were greeted upon arrival of our appointment.Will definitely continue to go back for all services for my vechicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. - The Kelly Grimsley Kia Team
Extremely Satisfied
It was easy and fast and everyone greeted me with a smile. Every thing that was done to my car was explained to me and everything was replaced was done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Elida, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! - The Kelly Grimsley Kia Team
Great First Visit
Everyone was knowledgable, responsive and friendly. The service department took care of required service and repairs and made sure to get my vehicle out in time to drive the 3 hours back home. KGK even shuttled me to and from a root canal which was not nearly as enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeff, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! - The Kelly Grimsley Kia Team
Clean facilities, friendly staff, quality service
Everyone was very friendly and helpful. Efficient service and courteous manner in which the visit was handled and an overall pleasant atmosphere.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Kelly Grimsley Kia Team
Great service
Staff was great and fast! They were helpful and attended to everything I needed done. No wait time! Facility was clean and staff was all nice and courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Kelly Grimsley Kia Team
Great Service
They got my car done in less than an hour and everyone I dealt with was very kind and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. - The Kelly Grimsley Kia Team
Great Customer Service
Very Friendly and knowledgeable. My experience was amazing. I will definitely recommend to everyone. I want to thank them for the speedy service as well. I was in and out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Kelly Grimsley Kia Team
Very accomodating and friendly staff
Tony helped me throughout the process and he accomodated me with my busy schedule. He is very accomodating over the phone so I decided to order from him. That same day, Kia from Albuquerque called me but I got a faster response from him compared to the other guy from Albuquerque. He also followed up on the correction with my mailing address with the finance manager. Thank you Tony.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mary, and thank you for this great review! We're happy to hear that Tony took care of you! They are a great asset and we appreciate all that they do. - The Kelly Grimsley Kia Team
One happy Mama
Sam was amazing! He definitely helped this single mom out in a time of need and didn't do the whole car salesman bull crap. He kept everything 100 and Real talk. Highly recommend seeing him if you're in need a great car! Frank was awesome and very helpful as well!! Thank you both for Everything yall did for me and my son!! We are truly grateful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Kelly Grimsley Kia Team